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Reviews from Guests

3.0/5

tripadvisor

477

Reviews

from real guests

GrandTour670241

1

/

5

Worst 5star hotel ever. The room was stinky and the equipment is extremely out of date. Definitely not recommend for anyone visiting Beijing. Worst part is the air conditioning. It doesn’t work!!! And the temperature was like 30 C…. We had to find a new hotel after the first night and they even charged us money!!! RIDICULOUS Also made some comment in Ctrip

MarkhamJulson

3

/

5

I’ve stayed several times in this hotel during 1,5 years, due to business partner. Okay hotel, thus old-fashioned, renewed perhaps every now and then. Chinese style, trying to provide some western influences and some English language by staff. One of most irritating issues in the hotel is the smoking; I still cannot undestand when smoking is prohibited people are still smoking at floors and non-smoking rooms?! Smell floats allover. A few retaurants, especially ”sky bar” at top floor (27th) with really nice view. Same restaurant serve both breakfast and pretty great buffet dinner with decent price. Otherwise I think the hotel services are overpriced. Don’t bet much on gym, hence it’s very small room with poor equipment, something can be done. There’s also a small swimming pool which doesn’t look very attractive. Eating elsewhere: actually, right outside of the hotel (opposite of wide road) there are several great and non-expensice authentic restaurants which I really can recommend. Also, Central Mall is located at walking distance (at least my distance). At least the hotel room prices aren’t too bad. Go for it and give a try.

746jeffreyr

4

/

5

I was staying here for an international conference that was being held on the premises. The public spaces are very nicely appointed, and the staff is very helpful, if somewhat English challenged overall. The hotel room itself (a Business Room on a middle floor) was suitably spacious, with a great view of the surroundings (Xiyuan is pretty much the tallest building around). The bed was VERY firm, which I've encountered in other Chinese hotels, and the climate control was a bit flaky, in part due to the weather (going from a warm early Oct to a substantailly cooler later Oct., and the building HVAC was trying valiantly to adjust). They had the requisite water boiler and tea makings in the room, so I was able to stay kinda hydrated (Beijing was very dry!). Only bit of weirdness to my mind was among the hotel restaurants. There is a "Muslim" restaurant on the first floor that serves food only very infrequently, a lobby tea space which doesn't appear to serve food (though on occasion I saw people with noshing stuff, they claimed they couldn't do that for me), a "Chinese" restaurant which I ate in with my Chinese colleagues, but they were loathe to seat me in on my own, referring me instead to their 26th floor rotating restaurant, which mostly did buffet-style food. I never did get sorted out where i should be eating there, but as it was I wasn't there long enough for it to be a big concern. The location, near the Beijing Zoo, is not super-close to downtown (~15 min cab ride to Tianamen Square and the Forbidden City), but is convenient to the subway, so one can get around. All in all a decent place to stay, which I'd probably have enjoyed more if I could have been a bit less jetlagged while there.

Facilities Details

Free Wifi

Laundry

Shops (on site)

Accessible concierge desk

Accessible route to the registration desk

Wired Internet

Garden

Wi-Fi in public areas

Ticket Service

Proposal spot

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Elevator

Hair/Beauty Salon

ATM on site

Bicycle Rental

Concierge Service

Nearby Location

Capital Indoor Stadium

Capital Indoor Stadium

548 m

Beijing Zoo

Beijing Zoo

642 m

Seasons Place Shopping Mall

Seasons Place Shopping Mall

3.37 km

Paleozoological Museum of China

Paleozoological Museum of China

145 m

Beijing University of Civil Engineering and Architecture

Beijing University of Civil Engineering and Architecture

910 m

Zizhuyuan Park Amusement Park

Zizhuyuan Park Amusement Park

1.07 km

Beijing Aquarium

Beijing Aquarium

1.10 km

Beijing Chinese Language and Culture College

Beijing Chinese Language and Culture College

1.58 km

Peking University People's Hospital

Peking University People's Hospital

1.91 km

Beijing Lu Xun Museum

Beijing Lu Xun Museum

2.58 km

Xizhimen Catholic Church (West Church)

Xizhimen Catholic Church (West Church)

2.88 km

Beijing Perfect Family Hospital

Beijing Perfect Family Hospital

3.08 km

Rundeli Comprehensive Market

Rundeli Comprehensive Market

3.85 km

Gangwashi Church

Gangwashi Church

3.88 km

Xidan Shopping Mall

Xidan Shopping Mall

4.53 km

5 Available Room Types

Business King Room
Business King Room
Business King Room
Business King Room
Business King Room

Business King Room

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Toiletries

Toiletries

Slippers

Slippers

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Roll-in shower

Roll-in shower

Desk

Desk

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Business Twin Room
Business Twin Room
Business Twin Room
Business Twin Room
Business Twin Room

Business Twin Room

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Toiletries

Toiletries

Slippers

Slippers

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Roll-in shower

Roll-in shower

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room

Deluxe King Room

Towels

Towels

TV

TV

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Electric Kettle

Electric Kettle

Toiletries

Toiletries

Slippers

Slippers

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Roll-in shower

Roll-in shower

Bathtub

Bathtub

Desk

Desk

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room

Standard Double Room

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Toiletries

Toiletries

Slippers

Slippers

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Roll-in shower

Roll-in shower

Desk

Desk

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room

Deluxe Twin Room

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Toiletries

Toiletries

Slippers

Slippers

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Roll-in shower

Roll-in shower

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Hotel Details

generate-AIAI Summary

Xiyuan Property Details

Xiyuan is a luxurious 5-star hotel in China, offering an elegant and comfortable stay for discerning travelers. This esteemed property promises a refined atmosphere and top-notch services, ensuring a memorable experience in this vibrant country. Guests can expect a sophisticated environment and dedicated amenities designed for both relaxation and convenience during their visit to China.


Services & Amenities

Xiyuan provides a comprehensive array of facilities and services for a comfortable stay. Guests can enjoy free Wi-Fi and wired internet throughout the property, along with Wi-Fi in public areas. Practical amenities include laundry service, luggage storage, a 24-hour front desk, and an on-site ATM. For leisure and convenience, the hotel features on-site shops, a hair/beauty salon, a beautiful garden, and bicycle rental services. Business travelers will appreciate the dedicated business center. The hotel is designed with accessibility in mind, offering an accessible concierge counter and an accessible path to the registration counter. Additional services include ticket service and a unique proposal venue, all within a non-smoking property equipped with elevators.


Facilities Details

Parking and Transportation

Bicycle Rental

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

ATM on site

Concierge Service

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Shops

Shops (on site)

Hair/Beauty Salon

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Wired Internet

Wi-Fi in public areas

Miscellaneous

Accessible concierge desk

Accessible route to the registration desk

Garden

Proposal spot

Elevator

Frequently Asked Questions About Xiyuan

generate-AIAI Summary

1. Is Wi-Fi available at Xiyuan?

Yes, Xiyuan offers free Wi-Fi, wired internet, and Wi-Fi in public areas for guests' convenience.

2. Does Xiyuan provide laundry services?

Yes, guests at Xiyuan can utilize the convenient laundry service available at the hotel.

3. Are there shopping facilities within Xiyuan?

Yes, Xiyuan features on-site shops for guests' convenience.

4. Is Xiyuan accessible for guests with disabilities?

Yes, Xiyuan ensures accessibility with an accessible concierge counter and an accessible path to the registration counter.

5. Does Xiyuan have a garden for guests?

Yes, Xiyuan features a beautiful garden where guests can relax and enjoy the outdoors.

6. Can I rent a bicycle at Xiyuan?

Yes, bicycle rental service is available at Xiyuan for guests who wish to explore the surroundings.

7. Does Xiyuan have a business center?

Yes, Xiyuan provides a well-equipped business center for guests needing professional services.

8. Is Xiyuan a non-smoking property?

Yes, Xiyuan operates as a non-smoking property, providing a fresh environment for all guests.

9. Is there an ATM available on-site at Xiyuan?

Yes, an on-site ATM is available for guests at Xiyuan for their banking needs.

10. What kind of reception services are available at Xiyuan?

Xiyuan offers a 24-hour front desk, along with luggage storage and ticket service to assist guests.