The Presidential

I’m a doctoral student from India. I was at Beijing for medical Conference. This hotel was the venue for the conference so I booked them for stay as well. They charged me 400 RMB as deposit in addition to the room fare. Nobody else was charged this amount. When refunding it back the desk manager refunded the entire room fare as well as the deposit and asked me to pay for room stay again. I was using single currency forex card and the refund amount never reflected. They said it might take a month. So now I was left with two paid bills and no refund. I contacted the bank and they asked me to take a letter from the hotel saying they will not claim the refund money back. This was for my bank to release the refund amount to me as it was on hold. The hotel refused to help with this either. The staff is extremely poorly informed. They don’t help. It was their fault but all they could say was it was unfortunate. I don’t recommend this hotel for any international travelers.

One can easily tell from its decoration that the hotel has gone through its glorious past in the early phase of China’s Reform & Opening Up. The hotel is centrally located with a close proximity to the metro station with a great variety of restaurants in the neighbourhood. The staff carry a welcoming attitude and they are always ready to help. In particular, a girl named Jessica who serves at the breakfast buffet restaurant certainly made me feel at home. This is not a fancy place but you would enjoy the convenience here!

The hotel is conveniently located near to metro train station which transports you to the Forbidden City and Tiananmen Square within 30 minutes and at low cost. The reception area is very smart and lounge area comfortable. Breakfast is good and offers Western and Asian choices. Rooms are well appointed and beds comfortable.