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Reviews from Guests

3.0/5

tripadvisor

477

Reviews

from real guests

GrandTour670241

1

/

5

Worst 5star hotel ever. The room was stinky and the equipment is extremely out of date. Definitely not recommend for anyone visiting Beijing. Worst part is the air conditioning. It doesn’t work!!! And the temperature was like 30 C…. We had to find a new hotel after the first night and they even charged us money!!! RIDICULOUS Also made some comment in Ctrip

MarkhamJulson

3

/

5

I’ve stayed several times in this hotel during 1,5 years, due to business partner. Okay hotel, thus old-fashioned, renewed perhaps every now and then. Chinese style, trying to provide some western influences and some English language by staff. One of most irritating issues in the hotel is the smoking; I still cannot undestand when smoking is prohibited people are still smoking at floors and non-smoking rooms?! Smell floats allover. A few retaurants, especially ”sky bar” at top floor (27th) with really nice view. Same restaurant serve both breakfast and pretty great buffet dinner with decent price. Otherwise I think the hotel services are overpriced. Don’t bet much on gym, hence it’s very small room with poor equipment, something can be done. There’s also a small swimming pool which doesn’t look very attractive. Eating elsewhere: actually, right outside of the hotel (opposite of wide road) there are several great and non-expensice authentic restaurants which I really can recommend. Also, Central Mall is located at walking distance (at least my distance). At least the hotel room prices aren’t too bad. Go for it and give a try.

746jeffreyr

4

/

5

I was staying here for an international conference that was being held on the premises. The public spaces are very nicely appointed, and the staff is very helpful, if somewhat English challenged overall. The hotel room itself (a Business Room on a middle floor) was suitably spacious, with a great view of the surroundings (Xiyuan is pretty much the tallest building around). The bed was VERY firm, which I've encountered in other Chinese hotels, and the climate control was a bit flaky, in part due to the weather (going from a warm early Oct to a substantailly cooler later Oct., and the building HVAC was trying valiantly to adjust). They had the requisite water boiler and tea makings in the room, so I was able to stay kinda hydrated (Beijing was very dry!). Only bit of weirdness to my mind was among the hotel restaurants. There is a "Muslim" restaurant on the first floor that serves food only very infrequently, a lobby tea space which doesn't appear to serve food (though on occasion I saw people with noshing stuff, they claimed they couldn't do that for me), a "Chinese" restaurant which I ate in with my Chinese colleagues, but they were loathe to seat me in on my own, referring me instead to their 26th floor rotating restaurant, which mostly did buffet-style food. I never did get sorted out where i should be eating there, but as it was I wasn't there long enough for it to be a big concern. The location, near the Beijing Zoo, is not super-close to downtown (~15 min cab ride to Tianamen Square and the Forbidden City), but is convenient to the subway, so one can get around. All in all a decent place to stay, which I'd probably have enjoyed more if I could have been a bit less jetlagged while there.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Sauna

Bar

Meeting/Banquet Facilities

Heating

English Spoken

Chinese [Mandarin]

Wi-Fi in public areas

Garden

Ticket Service

Tours

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Temperature check for guests and staff

Dutch Spoken

Restaurant

Room Service

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Hindi Spoken

Laundry

Lao Spoken

Postal service

Smoke-free property

Hungarian Spoken

Game Room

Library

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Entertainment Staff

Nearby Location

Capital Indoor Stadium

Capital Indoor Stadium

490 m

Beijing Zoo

Beijing Zoo

756 m

Seasons Place Shopping Mall

Seasons Place Shopping Mall

3.43 km

Paleozoological Museum of China

Paleozoological Museum of China

259 m

Zizhuyuan Park Amusement Park

Zizhuyuan Park Amusement Park

974 m

Beijing University of Civil Engineering and Architecture

Beijing University of Civil Engineering and Architecture

1.01 km

Beijing Aquarium

Beijing Aquarium

1.20 km

Beijing Chinese Language and Culture College

Beijing Chinese Language and Culture College

1.59 km

Peking University People's Hospital

Peking University People's Hospital

2.02 km

Beijing Lu Xun Museum

Beijing Lu Xun Museum

2.66 km

Xizhimen Catholic Church (West Church)

Xizhimen Catholic Church (West Church)

2.99 km

Beijing Perfect Family Hospital

Beijing Perfect Family Hospital

3.18 km

Rundeli Comprehensive Market

Rundeli Comprehensive Market

3.96 km

Gangwashi Church

Gangwashi Church

3.97 km

Xidan Shopping Mall

Xidan Shopping Mall

4.60 km

9 Available Room Types

Business Twin
Business Twin
Business Twin

Business Twin

room-size-icon

30 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Heating

Heating

Slippers

Slippers

Umbrella

Umbrella

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Free bottled water

Free bottled water

Free instant coffee

Free instant coffee

Minibar

Minibar

Refrigerator

Refrigerator

Desk

Desk

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Safe

Safe

Bathtub

Bathtub

Internet [LAN]

Internet [LAN]

Non-smoking

Non-smoking

Shower

Shower

Business King
Business King
Business King

Business King

room-size-icon

30 Square Meter

Queen Room
Queen Room
Queen Room

Queen Room

room-size-icon

40 Square Meter

Standard Twin
Standard Twin
Standard Twin

Standard Twin

room-size-icon

30 Square Meter

Deluxe Twin
Deluxe Twin
Deluxe Twin

Deluxe Twin

room-size-icon

30 Square Meter

Hotel Details

generate-AIAI Summary

Xiyuan Hotel Property Details

Xiyuan Hotel, a 3-star property in Beijing, China, offers a comfortable and welcoming atmosphere for travelers. Located in the Haidian district, this hotel provides a relaxing stay with essential amenities, making it a suitable choice for visitors exploring the city of Beijing.


Services & Amenities

Guests at Xiyuan Hotel can enjoy a range of facilities including free Wi-Fi, English-speaking staff, Chinese (Mandarin) speaking staff, a kids' club, and general internet access. The hotel also features Wi-Fi in common areas, a garden, a sauna, ticket service, and tour service. Enhanced hygiene measures are in place, such as daily room disinfection, daily common area disinfection, staff wearing face masks, alcohol-based hand gel, hot water laundry for linens, at least 1-meter social distancing, and temperature checks for guests and staff.


Location and Transportation

Xiyuan Hotel is situated at 1 Sanlihe, Haidian, in the vibrant city of Beijing, China. This location in the Haidian district offers convenient access to various parts of the city. Travelers can reach the hotel using local public transportation networks within Beijing, connecting them to major landmarks and attractions.


Facilities Details

Pool and Spa

Sauna

Food & Drink

Bar

Buffet-Style Restaurant

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Cash withdrawal

Postal service

Smoke-free property

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Library

Cleaning Services

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Temperature check for guests and staff

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Lao Spoken

Hungarian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Tours

Elevator

Air Conditioning

Heating

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]

Frequently Asked Questions About Xiyuan Hotel

generate-AIAI Summary

1. Does Xiyuan Hotel offer free Wi-Fi?

Yes, Xiyuan Hotel provides complimentary Wi-Fi for guests.

2. Are there facilities for children at Xiyuan Hotel?

Yes, the hotel features a kids' club for younger guests.

3. What wellness facilities are available at Xiyuan Hotel?

Guests can enjoy a sauna at Xiyuan Hotel.

4. Can staff at Xiyuan Hotel assist with tours and tickets?

Yes, Xiyuan Hotel offers ticket service and tour service to assist guests.

5. What languages do the staff speak at Xiyuan Hotel?

The staff at Xiyuan Hotel are English-speaking and also speak Chinese (Mandarin).

6. Does Xiyuan Hotel have a garden?

Yes, Xiyuan Hotel features a garden area for guests to enjoy.

7. What hygiene measures are implemented at Xiyuan Hotel?

The hotel practices daily room and common area disinfection, staff wear face masks, provides alcohol-based hand gel, launders linens with hot water, enforces at least 1-meter social distancing, and conducts temperature checks for guests and staff.

8. Is internet access available at Xiyuan Hotel?

Yes, Xiyuan Hotel provides internet access for its guests.