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Reviews from Guests

3.0/5

tripadvisor

120

Reviews

from real guests

DIANNA_ALI

3

/

5

I booked a room on the Executive Floor. The room was meant to include access to the Executive Lounge offering beverages and cocktail hour, however, there was no Executive lounge. The room was large and spacious with a glimpse of the sea but it also had a very unpleasant, stuffy, stale odor. The bathroom was quite spacious with a bathtub and shower but there was sometimes a very unpleasant stench in the bathroom. Only one or two of the reception/hotel staff spoke English and this was very, very limited to basics. A couple of members of our group booked through reputable websites but the hotel had no knowledge of the bookings and made these people wait a long time to sort out the booking. The buffet offered quite a lot of Asian style food but closed punctually at 9pm. We had a group of approximately 30 people so by the time everyone had checked in, the buffet had closed. Fortunately, there is a 7/11 nearby and a good Italian restaurant. The breakfast buffet offered a vast range of predominantly Asian choices, but there were no cereals and the coffee machine was not working. The Fortune Hotel needs a good face lift and refurbishment. The rooms and facilities look very tired and in need of a good clean. While it was not expensive compared to hotels in Hong Kong or Shenzhen, it was not cheap either.

Biggles18

3

/

5

Located close to port area and about 20mins from airport. Basic but clean and part of domestic chain. 2nd time staying here in a year; rooms could benefit from a refurbishment but perfectly serviceable. Breakfast ok but limited international selection.

nicbing

3

/

5

There was a huge damp patch in the carpet in front of bathroom. I stayed 3 nights and it did not dry out during this time. 1 wall was damp and discoloured. A/C was good. New bottles of water everyday. An English language movie channel on TV. Breakfast is very Chinese, I recommend the noodle bar. Very tasty. Not much English spoken in reception. Luckily we had Chinese speaking students with us. Check in took a very long time. Location is close to ferry, there's a nice Italian restaurant just 2 minutes away.

Facilities Details

Breakfast service

Free Wifi

Internet

Family/child friendly

Family Rooms

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Wi-Fi in public areas

Babysitting/Child Services

Ironing Service

Swimming pool

Swimming pool [outdoor]

Tours

Restaurant

Room Service

Finnish Spoken

Special Diet Meals (upon request)

Daily Housekeeping

Hebrew Spoken

Elevator

Laundry

Postal service

Game Room

Hair/Beauty Salon

24-Hour Front Desk

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Entertainment Staff

7 Available Room Types

Executive King
Executive King
Executive King

Executive King

room-size-icon

38 Square Meter

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Mirror

Mirror

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Heating

Heating

Soundproof

Soundproof

Tea/Coffee Maker

Tea/Coffee Maker

Free bottled water

Free bottled water

Minibar

Minibar

Desk

Desk

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Trouser press

Trouser press

Washing machine

Washing machine

Safe

Safe

Non-smoking

Non-smoking

Shower

Shower

Superior Twin Bed
Superior Twin Bed
Superior Twin Bed

Superior Twin Bed

room-size-icon

27 Square Meter

Superior Sea View King
Superior Sea View King
Superior Sea View King

Superior Sea View King

room-size-icon

50 Square Meter

Sea View Twin
Sea View Twin
Sea View Twin

Sea View Twin

room-size-icon

38 Square Meter

Business King Room
Business King Room
Business King Room

Business King Room

room-size-icon

28 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Sauna

Food & Drink

Bar

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Babysitting/Child Services

Postal service

Family/child friendly

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Game Room

Cleaning Services

Ironing Service

Daily Housekeeping

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Finnish Spoken

Hebrew Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Swimming pool

Swimming pool [outdoor]

Tours

Elevator

Designated Smoking Area

Family Rooms

Car park [free of charge]

Car park [on-site]