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Reviews from Guests

4.0/5

tripadvisor

193

Reviews

from real guests

416rajivb

5

/

5

It was a very pleasant experience. look out for MISCHELL, she will do the extra bit to help you and she can speak fluent english a rare thing in china thanks great stay

WANGHUI1980

4

/

5

Guest Room: Housekeeping staff are not properly trained. When guests are in the room, they always have to open the door to come in, or they open the door and enter the room by themselves after calling the waiter twice. Restaurant: The breakfast portion was terrible, felt like leftovers from last night,

metherat

5

/

5

Good location of the hotel, central of Humen area. Check in was fast and smooth, stayed at the Accor member floor. Room was also large and kept very clean. Only small downside is even at 20+ floors, will still be able to hear the traffic from outside. Breakfast was below average, went at about 8.45am and most things were less than half full and cold already. Food area was also rather unhygienic. At the cold cuts section, the ice was visibly dirty with shells seen, likely from their seafood buffet dinner. Tables were also rather dirty. Otherwise overall a good stay and will be back, but breakfast is definitely not worth extra money.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Bicycles

Wi-Fi in public areas

Body scrub

Casino

Foot bath

Garden

Ironing Service

Karaoke

Massage

Honeymoon Suite

Khmer Spoken

Daily Housekeeping

Japanese Spoken

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Breakfast in the Room

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

Dutch Spoken

Grocery Deliveries

Suit Press

Restaurant

Room service [24-hour]

Air conditioning in public area

Slovak Spoken

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Heating in public area

Laundry

Lockers

Postal service

Smoke-free property

Hungarian Spoken

Babysitting/Child Services

Latvian Spoken

Game Room

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Entertainment Staff

Valet Parking

Nearby Location

Dongguan Humen Harbour

Dongguan Humen Harbour

1.67 km

The Opium War Museum

The Opium War Museum

2.21 km

Guangzhou (Nansha) Port

Guangzhou (Nansha) Port

8.75 km

10 Available Room Types

Suite 1 King Bed
Suite 1 King Bed
Suite 1 King Bed

Suite 1 King Bed

room-size-icon

54 Square Meter

Electric Kettle

Electric Kettle

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Mirror

Mirror

Open air bath privileges

Open air bath privileges

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Fan

Fan

Linens

Linens

Slippers

Slippers

Soundproof

Soundproof

Free bottled water

Free bottled water

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Carpeted

Carpeted

Desk

Desk

Sitting Area

Sitting Area

Sofa

Sofa

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Shoeshine kit

Shoeshine kit

Individual air conditioning

Individual air conditioning

Safe

Safe

Locker

Locker

Internet [LAN]

Internet [LAN]

Non-smoking

Non-smoking

Shower

Shower

Boutique Room (No Window)
Boutique Room (No Window)
Boutique Room (No Window)

Boutique Room (No Window)

room-size-icon

19 Square Meter

Executive Room
Executive Room
Executive Room

Executive Room

room-size-icon

29 Square Meter

Superior Room 1 King Bed
Superior Room 1 King Bed
Superior Room 1 King Bed

Superior Room 1 King Bed

room-size-icon

28 Square Meter

Deluxe Room
Deluxe Room
Deluxe Room

Deluxe Room

room-size-icon

30 Square Meter

Hotel Details

generate-AIAI Summary

Hotel Overview

Grand Mercure Dongguan Humen By Accor is a 4-star hotel in Dongguan, Guangdong, China. The property offers a range of leisure and wellness facilities, along with services that support both business and leisure stays. Its location in Humen, Dongguan makes it a practical base for visitors looking for an international hotel in the area.


Facilities and Services

Grand Mercure Dongguan Humen By Accor offers Free Wi-Fi, Internet, Wi-Fi in public areas, a fitness center, sauna, spa, massage services, foot bath, garden, casino, karaoke, kids club, bicycles, daily housekeeping, ironing service, ticket service, tour service, honeymoon suite, and foot bath. The hotel also has staff who speak English, Cantonese, Mandarin Chinese, Khmer, and Japanese.


About the Hotel Brand

Grand Mercure is an Accor hotel brand known for upscale properties inspired by local culture, with a focus on comfort, style, and regional character.


Location and Transportation

Grand Mercure Dongguan Humen By Accor is located on Humen Road in Dongguan, Guangdong, China. The area is an established urban setting in Humen, making the hotel suitable for travelers visiting Dongguan. Guests can use local road connections to reach the property, and transportation options in the city support access to surrounding areas.


Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Bar

Buffet-Style Restaurant

Grocery Deliveries

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Kids club

Casino

Karaoke

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Postal service

Smoke-free property

Babysitting/Child Services

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Khmer Spoken

Japanese Spoken

Portuguese Spoken

Spanish Spoken

Korean Spoken

Dutch Spoken

Slovak Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Hungarian Spoken

Latvian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Bicycles

Body scrub

Foot bath

Garden

Honeymoon Suite

Tours

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Heating

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Grand Mercure Dongguan Humen By Accor

generate-AIAI Summary

1. What star rating does Grand Mercure Dongguan Humen By Accor have?

It is a 4-star hotel.

2. Does Grand Mercure Dongguan Humen By Accor offer Free Wi-Fi?

Yes, Free Wi-Fi is available.

3. Is Wi-Fi available in public areas at Grand Mercure Dongguan Humen By Accor?

Yes, Wi-Fi in public areas is available.

4. What wellness facilities are available at Grand Mercure Dongguan Humen By Accor?

The hotel offers a sauna, spa, massage services, and a foot bath.

5. Does Grand Mercure Dongguan Humen By Accor have a fitness center?

Yes, a fitness center is available.

6. Are there leisure facilities at Grand Mercure Dongguan Humen By Accor?

Yes, the hotel has a casino, karaoke, bicycles, and a garden.

7. Is there a kids club at Grand Mercure Dongguan Humen By Accor?

Yes, a kids club is available.

8. What languages do the staff at Grand Mercure Dongguan Humen By Accor speak?

Staff speak English, Cantonese, Mandarin Chinese, Khmer, and Japanese.

9. Does Grand Mercure Dongguan Humen By Accor provide housekeeping service?

Yes, daily housekeeping is available.

10. Are tour or ticket services available at Grand Mercure Dongguan Humen By Accor?

Yes, the hotel offers ticket service and tour service.