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Reviews from Guests

4.0/5

tripadvisor

780

Reviews

from real guests

mattp916

1

/

5

What a joke. This hotel may have been ok 20 years ago. Year it was probably built and also the year of the last renovation. A total junkyard with 0 service. Receptionist that before asking the guest finish writing their message on the phone, a bar open with no one wandering around for almost 45 minutes despite being called, junk furniture consumed and dirty to a level unseen on a Arizona motorway motel 6. My question is how Sheraton left the name to this disaster. Usually when the property is in this abandoned state they downgrade to a lower tier brand. This could barely be in the comfort inn level.

nirvanap2014

5

/

5

Beautiful hotel, comfortable and convenient to work. CINDYHU is a perfect and kind receptionist. The standard of food is also very good the rich and quality breakfast. All staff are friendly and speak fluent English. Thanks for everything!

W1AIX

5

/

5

Everything was very good right from the start. We were checked in by Shirley Ouyang who was very pleasant and spoke great English. (and very pretty). She upgraded us to a fantastic suite (Room #2929) based on my member status. The suite was wonderful, good internet connection, good AC, plenty of space (We did not use the In Room Sauna!) The bed was soft and the pillows wonderful. Sleep was good! The Breakfast buffet was good, the food was usually HOT, ( often this is not the case) The buffet was clean, and quiet. Lily and Shirley remembered us and greeted us by name whenever we returned to the hotel and they sa us. Housekeeping did a terrific job and the ladies in the Exec lounge took great care of us. There was no bad part. When my work takes me back to Dongguan, Ill be heading to the Sheraton!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Family Rooms

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Facilities for Disabled Guests

On-site accessible self parking

Garden

Khmer Spoken

Japanese Spoken

Swimming pool [outdoor]

Anti-viral cleaning products

Portuguese Spoken

Cashless payment service

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Alternative meal arrangement

Dutch Spoken

Shoeshine

Restaurant

Room Service

Air conditioning in public area

Cash withdrawal

Chapel/Shrine

Special Diet Meals (upon request)

Contactless check-in/out

Daily Housekeeping

Dry Cleaning

Elevator

Croatian Spoken

Invoice provided

Ironing Service

Laundromat

Laundry

Lockers

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Golf Course (within 2 miles)

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Nearby Location

Huangpu Station

Huangpu Station

28.23 km

Airport Express

Airport Express

28.58 km

10 Available Room Types

Executive Room, 1 King Bed, City View
Executive Room, 1 King Bed, City View
Executive Room, 1 King Bed, City View
Executive Room, 1 King Bed, City View
Executive Room, 1 King Bed, City View
Executive Room, 1 King Bed, City View
Executive Room, 1 King Bed, City View
Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Accessible toilet

Accessible toilet

Air Conditioning

Air Conditioning

Bathtub seat

Bathtub seat

Blackout curtains

Blackout curtains

Desk

Desk

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Transfer shower

Transfer shower

Telephone

Telephone

Visual alarm

Visual alarm

Lever handle on door

Lever handle on door

Slippers

Slippers

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Sitting Area

Sitting Area

TV

TV

Room service [24-hour]

Room service [24-hour]

Non-smoking

Non-smoking

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Bar

Bar

Iron

Iron

Soundproof

Soundproof

Bathtub grab bar

Bathtub grab bar

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Towels

Towels

Lowered electrical outlet

Lowered electrical outlet

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Executive Room, 2 Double Beds
Executive Room, 2 Double Beds
Executive Room, 2 Double Beds
Executive Room, 2 Double Beds
Executive Room, 2 Double Beds
Executive Room, 2 Double Beds
Executive Room, 2 Double Beds
Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Accessible toilet

Accessible toilet

Air Conditioning

Air Conditioning

Bathtub seat

Bathtub seat

Blackout curtains

Blackout curtains

Desk

Desk

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Transfer shower

Transfer shower

Telephone

Telephone

Visual alarm

Visual alarm

Lever handle on door

Lever handle on door

Slippers

Slippers

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Sitting Area

Sitting Area

TV

TV

Room service [24-hour]

Room service [24-hour]

Non-smoking

Non-smoking

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Bar

Bar

Iron

Iron

Soundproof

Soundproof

Bathtub grab bar

Bathtub grab bar

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Towels

Towels

Lowered electrical outlet

Lowered electrical outlet

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Club Suite, 1 Bedroom, City View
Club Suite, 1 Bedroom, City View
Club Suite, 1 Bedroom, City View
Club Suite, 1 Bedroom, City View
Club Suite, 1 Bedroom, City View
Club Suite, 1 Bedroom, City View
Club Suite, 1 Bedroom, City View

Club Suite, 1 Bedroom, City View

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Accessible toilet

Accessible toilet

Air Conditioning

Air Conditioning

Bathtub seat

Bathtub seat

Blackout curtains

Blackout curtains

Desk

Desk

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Transfer shower

Transfer shower

Telephone

Telephone

Visual alarm

Visual alarm

Lever handle on door

Lever handle on door

Slippers

Slippers

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Sitting Area

Sitting Area

TV

TV

Room service [24-hour]

Room service [24-hour]

Non-smoking

Non-smoking

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Bar

Bar

Iron

Iron

Soundproof

Soundproof

Bathtub grab bar

Bathtub grab bar

Dining Area

Dining Area

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Towels

Towels

Lowered electrical outlet

Lowered electrical outlet

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Accessible toilet

Accessible toilet

Air Conditioning

Air Conditioning

Bathtub seat

Bathtub seat

Blackout curtains

Blackout curtains

Desk

Desk

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Transfer shower

Transfer shower

Telephone

Telephone

Visual alarm

Visual alarm

Lever handle on door

Lever handle on door

Slippers

Slippers

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Sitting Area

Sitting Area

TV

TV

Room service [24-hour]

Room service [24-hour]

Non-smoking

Non-smoking

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Bar

Bar

Iron

Iron

Soundproof

Soundproof

Bathtub grab bar

Bathtub grab bar

Dining Area

Dining Area

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Towels

Towels

Lowered electrical outlet

Lowered electrical outlet

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Accessible toilet

Accessible toilet

Air Conditioning

Air Conditioning

Bathtub seat

Bathtub seat

Blackout curtains

Blackout curtains

Desk

Desk

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Transfer shower

Transfer shower

Telephone

Telephone

Visual alarm

Visual alarm

Lever handle on door

Lever handle on door

Slippers

Slippers

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Sitting Area

Sitting Area

TV

TV

Room service [24-hour]

Room service [24-hour]

Non-smoking

Non-smoking

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Bar

Bar

Iron

Iron

Soundproof

Soundproof

Bathtub grab bar

Bathtub grab bar

Dining Area

Dining Area

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Towels

Towels

Lowered electrical outlet

Lowered electrical outlet

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Hotel Details

generate-AIAI Summary

About Sheraton Dongguan Hotel

Discover a luxurious stay at the 5-star Sheraton Dongguan Hotel, nestled in the vibrant city of Dongguan, Guangdong, China. This sophisticated hotel offers a refined atmosphere, ideal for both business and leisure travelers seeking premium comfort and exceptional service in the Houjie district.


Services & Amenities at Sheraton Dongguan Hotel

Sheraton Dongguan Hotel provides a comprehensive range of facilities for a comfortable stay, including free Wi-Fi and internet access throughout the property. Guests can enjoy an outdoor swimming pool, a serene garden, a fitness center, sauna, and a spa for relaxation. The hotel also ensures accessibility with facilities for disabled guests and disabled parking (self-service). To enhance guest safety, the hotel employs virus-killing cleaning products and performs daily disinfection of public areas, offering a cashless payment service. Multilingual staff speaking English, Mandarin, Khmer, Japanese, and Portuguese are available to assist guests.


About the Sheraton Dongguan Hotel Brand

Sheraton Dongguan Hotel is part of Sheraton Hotels and Resorts, a distinguished global brand under Marriott International. Renowned for its commitment to hospitality and sophisticated design, Sheraton provides guests with world-class amenities, comfortable accommodations, and exceptional service in premier destinations worldwide, catering to both business and leisure travelers.


Location & Getting to Sheraton Dongguan Hotel

Sheraton Dongguan Hotel is conveniently located at 281 Guan Tai Road, Houjie, Dongguan, Guangdong, China. Situated in the bustling city of Dongguan, the hotel offers easy access to the local area and major routes within Guangdong. Travelers can reach the hotel by private transportation via Guan Tai Road, a primary thoroughfare in the Houjie district, ensuring a straightforward journey for guests arriving in Dongguan.


Facilities Details

Pool and Spa

Fitness Center

Sauna

Spa

Food & Drink

Alternative meal arrangement

Bar

Buffet-Style Restaurant

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Lockers

24-Hour Front Desk

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Invoice provided

Laundromat

Smoke-free property

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Chapel/Shrine

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Anti-viral cleaning products

Cashless payment service

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Shoeshine

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Khmer Spoken

Japanese Spoken

Portuguese Spoken

Korean Spoken

Dutch Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Miscellaneous

Facilities for Disabled Guests

On-site accessible self parking

Garden

Swimming pool [outdoor]

All Spaces Non-Smoking (public and private)

Elevator

Designated Smoking Area

Family Rooms

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About Sheraton Dongguan Hotel

generate-AIAI Summary

1. Does Sheraton Dongguan Hotel offer free Wi-Fi?

Yes, Sheraton Dongguan Hotel provides complimentary Wi-Fi access for all guests.

2. What is the star rating of Sheraton Dongguan Hotel?

Sheraton Dongguan Hotel is a 5-star accommodation.

3. Does Sheraton Dongguan Hotel have a swimming pool?

Yes, Sheraton Dongguan Hotel features an outdoor swimming pool for guests to enjoy.

4. What wellness facilities are available at Sheraton Dongguan Hotel?

Guests at Sheraton Dongguan Hotel can enjoy a fitness center, sauna, and spa services.

5. Are there parking facilities at Sheraton Dongguan Hotel?

Yes, the hotel offers disabled parking with self-service options.

6. What languages do the staff speak at Sheraton Dongguan Hotel?

Staff at Sheraton Dongguan Hotel are proficient in English, Mandarin, Khmer, Japanese, and Portuguese.

7. Does Sheraton Dongguan Hotel have facilities for disabled guests?

Yes, Sheraton Dongguan Hotel provides facilities specifically designed for disabled guests, including disabled parking.

8. What hygiene measures does Sheraton Dongguan Hotel implement?

Sheraton Dongguan Hotel uses virus-killing cleaning products, performs daily disinfection of public areas, and offers a cashless payment service for enhanced hygiene.

9. Is there a garden at Sheraton Dongguan Hotel?

Yes, Sheraton Dongguan Hotel features a beautiful garden area.