Grand Hyatt Guangzhou

4.0 / 5

•

12 Zhujiang West Road, Pearl River New City, Tianhe, Guangzhou, Guangdong, China 510623

Reviews from Guests

4.0/5

1,266

Reviews

from real guests

124garyy

Service was amazing, I felt like an honored guest the moment I stepped in. I checked in as a guest of honor and they treated me very well. The breakfast was amazing, I loved the number of options from asian to western cuisine. The club was also great, everyone there was very friendly especially the club front desk. And staff were very attentive and took care of us in regards to our different needs. I traveled with kids and the staff helped our kids get drinks and different foods that they could not reach. We loved this place.

kspace

1st trip to Guangzhou and Tianhe is part of the new city centre, with Grand Hyatt being on the northwest side of Huacheng Park/Square. It's location is very good, with a short walk to the river to the south, and a quick cab ride to the major malls (Parc Central, Grandview Mall) to the north. The lobby was on the 22nd floor near the top. Suppose its for safety / security access, or maybe the architect was just having fun designing it this way. We has 2 connecting rooms, which were a mirror image. The rooms are very large, with a small sofa and writing desk. The bathroom was very well-stocked with all possible amenities. The bathroom had a very unusual layout, with the shower stall in the centre of the room, surrounded on 3-and-a-half sides by glass. It took a bit of puzzle-solving to slide and shift doors and curtains to close off for privacy, and makes walking around a bit of a maze, especially at night when the lights are off. There was a half-sized bathtub, which made no sense, one can only immerse fully seated with legs fully curled up. The included breakfast at the Market Cafe was the winner. After crossing the interconnecting sky bridge between the 2 buildings, it takes up a whole floor with a triangular layout, with the food in the centre and tables and seats all around the perimeter. The bakery and pastries were at the entrance, with the Chinese food options toward the right and Western options to the left. Even after 4 days' stay, I didn't manage to try all the offerings once through, there were so many choices and most of them satisfying. Would be back again if I needed to stay in this area.

D6064ZMnellys

Location was beyond perfect beautiful view from my room & it was clean. Price was good. No noise - so a 10. Definitely a home away from home.

Facilities Details

Breakfast service

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Elevator

Parking spaces for cars self-parking facility

Computer station

Garden

Ironing Service

Massage

Khmer Spoken

Daily Housekeeping

Japanese Spoken

Swimming pool

Fax/Photocopying

Tours

Anti-viral cleaning products

Breakfast in the Room

Cashless payment service

First aid kit

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

Dutch Spoken

Shoeshine

Restaurant

Room Service

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Dry Cleaning

Facilities for Disabled Guests

Croatian Spoken

Heating in public area

Laundry

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Norwegian Spoken

Karaoke

Breakfast service

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Elevator

Parking spaces for cars self-parking facility

Computer station

Garden

Ironing Service

Massage

Khmer Spoken

Daily Housekeeping

Japanese Spoken

Swimming pool

Fax/Photocopying

Nearby Location

Capricorn

115 m

Huacheng Square

268 m

G.T. Land Plaza

310 m

Consulate General of Malaysia in Guangzhou

127 m

Guangzhou Women and Children's Medical Center

452 m

British Consulate-General Guangzhou

511 m

Pearl River New Town Coach Station

513 m

Guangzhou No. 2 Children's Palace

635 m

Eur Am International Medical Center

796 m

Guangdong Museum

909 m

Guangzhou Friendship Store

1.16 km

Parc Central

1.31 km

Tianhe Stadium

1.76 km

Canton Tower

2.39 km

Guangzhou Sport University

2.42 km

10 Available Room Types

Club Double Room, 1 King Bed

Carpeted

Smoking allowed

Sleep comfort items

Electric Kettle

Satellite Channels

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Bathtub or Shower

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Bidet

Telephone

Clothes Rack

Desk

Internet [LAN]

Towels

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Roll-in shower

Bathtub

Room service [24-hour]

Wifi (Surcharge)

Free bottled water

Deluxe Suite

Carpeted

Smoking allowed

Sleep comfort items

Electric Kettle

Satellite Channels

Soundproof

Laptop workspace

Air Conditioning

Dining Area

Blackout curtains

Bathtub or Shower

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Bidet

Telephone

Clothes Rack

Desk

Internet [LAN]

Towels

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Roll-in shower

Bathtub

Sitting Area

Room service [24-hour]

Wifi (Surcharge)

Free bottled water

Grand, Executive Suite

Carpeted

Smoking allowed

Sleep comfort items

Electric Kettle

Satellite Channels

Soundproof

Laptop workspace

Air Conditioning

Dining Area

Blackout curtains

Bathtub or Shower

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Bidet

Telephone

Clothes Rack

Desk

Internet [LAN]

Towels

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Roll-in shower

Bathtub

Sitting Area

Room service [24-hour]

Wifi (Surcharge)

Free bottled water

Grand Suite, 1 King Bed

Carpeted

Smoking allowed

Sleep comfort items

Electric Kettle

Satellite Channels

Soundproof

Laptop workspace

Air Conditioning

Dining Area

Blackout curtains

Bathtub or Shower

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Bidet

Telephone

Clothes Rack

Desk

Internet [LAN]

Towels

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Roll-in shower

Bathtub

Sitting Area

Room service [24-hour]

Wifi (Surcharge)

Free bottled water

Premium Suite (Grand)

Carpeted

Smoking allowed

Sleep comfort items

Satellite Channels

Soundproof

Laptop workspace

Air Conditioning

Dining Area

Blackout curtains

Bathtub or Shower

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Clothes Rack

Desk

Internet [LAN]

Towels

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Roll-in shower

Bathtub

Sitting Area

Room service [24-hour]

Wifi (Surcharge)

Free bottled water

Hotel Details

AI Summary

About Grand Hyatt Guangzhou

Grand Hyatt Guangzhou is a distinguished 5-star hotel located in the vibrant Pearl River New City in Tianhe, Guangzhou, China. This luxurious accommodation offers an elegant and sophisticated atmosphere, providing guests with an exceptional stay in one of China's most dynamic cities. Guests can enjoy its prime location and premium services.

Services & Amenities at Grand Hyatt Guangzhou

Grand Hyatt Guangzhou offers excellent facilities including free Wi-Fi, internet access, and a computer station. Guests can enjoy the swimming pool, fitness center, garden, sauna, and spa. Conveniences include self-parking, an elevator, kids' club, daily housekeeping, laundry service, massage service, and food service. Additional services comprise fax/photocopying, a tour desk, and virus disinfection products. Multilingual staff speaking English, Mandarin, Khmer, and Japanese are available.

About the Grand Hyatt Guangzhou Hotel Brand

Grand Hyatt Guangzhou is part of the esteemed Grand Hyatt brand, a collection of luxury hotels known for their grand scale, distinctive architecture, and sophisticated style. As part of Hyatt Hotels Corporation, Grand Hyatt properties are celebrated for delivering immersive experiences in vibrant cities, offering world-class dining, advanced business facilities, and comprehensive wellness services to discerning travelers globally.

Location & Getting to Grand Hyatt Guangzhou

Grand Hyatt Guangzhou is strategically located at 12 Zhujiang W Road, within the dynamic Pearl River New City in the Tianhe district of Guangzhou, China. This central address places guests in a prime area, easily accessible via major city roads. Travelers can reach the hotel by private transportation, with key landmarks within Pearl River New City serving as convenient reference points.

Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Spa

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Bar

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

Entertainment and Family Services

Kids club

Air conditioning in public area

Cash withdrawal

Heating in public area

Smoke-free property

Family/child friendly

Nightclub/DJ

Karaoke

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Cashless payment service

First aid kit

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Khmer Spoken

Japanese Spoken

Dutch Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Miscellaneous

Elevator

Parking spaces for cars self-parking facility

Computer station

Garden

Swimming pool

Tours

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Frequently Asked Questions About Grand Hyatt Guangzhou

AI Summary

1. Does Grand Hyatt Guangzhou offer parking?

Yes, Grand Hyatt Guangzhou provides self-parking facilities for guests.

2. Is Wi-Fi available at Grand Hyatt Guangzhou?

Yes, free Wi-Fi and general internet access are available at Grand Hyatt Guangzhou.

3. Does Grand Hyatt Guangzhou have a swimming pool?

Yes, Grand Hyatt Guangzhou features a swimming pool for guest enjoyment.

4. Is there a fitness center at Grand Hyatt Guangzhou?

Yes, Grand Hyatt Guangzhou offers a well-equipped fitness center for guests.

5. Does Grand Hyatt Guangzhou have spa and sauna facilities?

Yes, guests can enjoy a spa and sauna at Grand Hyatt Guangzhou.

6. Are there facilities for children at Grand Hyatt Guangzhou?

Yes, Grand Hyatt Guangzhou offers a kids' club for younger guests.

7. What languages do the staff speak at Grand Hyatt Guangzhou?

Staff at Grand Hyatt Guangzhou are fluent in English, Mandarin, Khmer, and Japanese.

8. Does Grand Hyatt Guangzhou provide daily housekeeping?

Yes, daily housekeeping service is provided at Grand Hyatt Guangzhou.

9. Are there tour services available at Grand Hyatt Guangzhou?

Yes, Grand Hyatt Guangzhou has a tour desk to assist guests with arrangements.

10. Does Grand Hyatt Guangzhou offer food service?

Yes, food service is available at Grand Hyatt Guangzhou.