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Reviews from Guests

5.0/5

tripadvisor

10,127

Reviews

from real guests

Y4909QD_

5

/

5

Hotel is very nice! Good and experienced staff. Spacious and nice rooms!! I will definitely repeat the experience again.

weihengy2020

5

/

5

The oriental club is phenomenal, Ice Wei and Yamy were exceptional and they showed great hospitality and were super friendly. The room was spacious and quiet, comfortable bedding, I had good quality sleeps. The spa facility and service was another highlight. Will return, as always.

pcJ9497OD

5

/

5

Very friendly service from all staff. Had to change my booking multiple times due to the typhoon, and the staff was very accommodating and helpful. Spent quite some time in the executive club - shoutout to Ice and her team.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Pool

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Family/child friendly

Family Rooms

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Wi-Fi in public areas

Garden

Ironing Service

Massage

Solarium

Daily Housekeeping

Japanese Spoken

Swimming pool

Swimming pool [outdoor]

Tours

Anti-viral cleaning products

Body thermometer

Breakfast in the Room

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Alternative meal arrangement

Asian breakfast

German Spoken

Dutch Spoken

Poolside bar

Restaurant

Room service [24-hour]

Air conditioning in public area

Slovak Spoken

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Croatian Spoken

Laundry

Library

Lao Spoken

Projector/LED display

Terrace

Latvian Spoken

Business Center

Game Room

Hair/Beauty Salon

Souvenir/Gift Shop

Chapel/Shrine

Nightclub/DJ

24-Hour Front Desk

Pet facilities

Non-smoking Rooms

Casino

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Norwegian Spoken

Parking (limited spaces)

Braille and tactile signage

On-site accessible self parking

Wired Internet

Accessible concierge desk

Meeting stationery

Valet parking outfitted for wheelchair

Accessible route to the registration desk

Accessible public restrooms

Newspapers

Proposal spot

Shops (on site)

Baggage Storage

Smoke-free property

Desk/workspace

Concierge Service

Nearby Location

Taikoo Hui Guangzhou

Taikoo Hui Guangzhou

113 m

Tianhe Stadium

Tianhe Stadium

946 m

Huacheng Square

Huacheng Square

1.47 km

Parc Central

Parc Central

650 m

Guangzhou Friendship Store

Guangzhou Friendship Store

712 m

Pearl River New Town Coach Station

Pearl River New Town Coach Station

1.32 km

Hong Xiannv Art Center

Hong Xiannv Art Center

1.46 km

Jinan University

Jinan University

1.66 km

Guangzhou Women and Children's Medical Center

Guangzhou Women and Children's Medical Center

1.68 km

Consulate General of Malaysia in Guangzhou

Consulate General of Malaysia in Guangzhou

1.72 km

College of Chinese Language and Culture, Jinan University

College of Chinese Language and Culture, Jinan University

1.79 km

Capricorn

Capricorn

1.81 km

Guangzhou East Railway Station

Guangzhou East Railway Station

1.87 km

The First Affiliated Hospital of Jinan University

The First Affiliated Hospital of Jinan University

2.00 km

British Consulate-General Guangzhou

British Consulate-General Guangzhou

2.17 km

10 Available Room Types

Mandarin Suite King
Mandarin Suite King
Mandarin Suite King

Mandarin Suite King

room-size-icon

240 Square Meter

Free Wifi

Free Wifi

Telephone

Telephone

TV

TV

Air Conditioning

Air Conditioning

Club Executive Suite King
Club Executive Suite King
Club Executive Suite King

Club Executive Suite King

room-size-icon

108 Square Meter

Club Mandarin Room King
Club Mandarin Room King
Club Mandarin Room King

Club Mandarin Room King

room-size-icon

70 Square Meter

Club Mandarin Room
Club Mandarin Room
Club Mandarin Room

Club Mandarin Room

room-size-icon

70 Square Meter

Premier Suite
Premier Suite
Premier Suite

Premier Suite

room-size-icon

120 Square Meter

Hotel Details

generate-AIAI Summary

About Mandarin Oriental Guangzhou

Mandarin Oriental Guangzhou is a distinguished 5-star luxury hotel offering an exquisite stay in the vibrant city of Guangzhou, China. Guests can immerse themselves in an atmosphere of sophistication and comfort, making it an ideal choice for both leisure and business travelers seeking premium accommodation in Guangdong.


Services & Amenities at Mandarin Oriental Guangzhou

Mandarin Oriental Guangzhou provides a comprehensive range of facilities and services designed for guest convenience and relaxation. Enjoy complimentary Free Wi-Fi, Internet, and Wi-Fi in public areas. The hotel features a Fitness / exercise room, Garden, Swimming pool, Outdoor swimming pool, Spa, Sauna, Solarium, and Massage service. Guests benefit from Daily cleaning service, Ironing service, and Breakfast in room service. The staff includes English, Chinese (Cantonese), Chinese (Mandarin), and Japanese speaking members, along with Tour service and health measures like Virus disinfectant cleaning products and Body temperature measurement.


About the Mandarin Oriental Guangzhou Hotel Brand

Mandarin Oriental Guangzhou is part of the esteemed Mandarin Oriental Hotel Group, renowned globally for its award-winning luxury hotels, resorts, and residences. The brand is celebrated for its commitment to exceptional service, opulent design, and unique sense of place, offering guests an unparalleled experience of elegance and hospitality.


Location & Getting to Mandarin Oriental Guangzhou

Mandarin Oriental Guangzhou is conveniently situated at No. 389, Tianhe Road in the bustling Tianhe district of Guangzhou, Guangdong, China. This prime location places guests in proximity to key commercial and entertainment hubs, easily accessible via major city thoroughfares, making travel to and from the hotel straightforward in this vibrant area of China.


Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Solarium

Spa

Parking and Transportation

Parking (limited spaces)

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Asian breakfast

Bar

Buffet-Style Restaurant

Poolside bar

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Newspapers

Baggage Storage

Concierge Service

Entertainment and Family Services

Air conditioning in public area

Projector/LED display

Family/child friendly

Nightclub/DJ

Casino

Meeting stationery

Smoke-free property

Business Facilities

Meeting/Banquet Facilities

Business Center

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Shops (on site)

Common Areas

Library

Terrace

Game Room

Chapel/Shrine

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Spanish Spoken

Korean Spoken

German Spoken

Dutch Spoken

Slovak Spoken

Hebrew Spoken

Croatian Spoken

Lao Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Wired Internet

Miscellaneous

Garden

Swimming pool

Swimming pool [outdoor]

Tours

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Pet facilities

Non-smoking Rooms

Pets allowed

Security [24-hour]

Car park [charges apply]

Braille and tactile signage

On-site accessible self parking

Accessible concierge desk

Valet parking outfitted for wheelchair

Accessible route to the registration desk

Pool

Accessible public restrooms

Proposal spot

Desk/workspace

Frequently Asked Questions About Mandarin Oriental Guangzhou

generate-AIAI Summary

1. Does Mandarin Oriental Guangzhou offer free Wi-Fi?

Yes, Mandarin Oriental Guangzhou provides free Wi-Fi and internet access throughout the property and in public areas.

2. What languages are spoken by the staff at Mandarin Oriental Guangzhou?

The staff at Mandarin Oriental Guangzhou speaks English, Chinese (Cantonese), Chinese (Mandarin), and Japanese.

3. Does Mandarin Oriental Guangzhou have a swimming pool?

Yes, Mandarin Oriental Guangzhou features both a swimming pool and an outdoor swimming pool for guests to enjoy.

4. Are there fitness facilities available at Mandarin Oriental Guangzhou?

Yes, guests at Mandarin Oriental Guangzhou have access to a fitness / exercise room.

5. What spa services are offered at Mandarin Oriental Guangzhou?

Mandarin Oriental Guangzhou offers a spa, massage service, sauna, and solarium for guest relaxation.

6. Is daily cleaning service provided at Mandarin Oriental Guangzhou?

Yes, daily cleaning service is available at Mandarin Oriental Guangzhou.

7. Can I order breakfast to my room at Mandarin Oriental Guangzhou?

Yes, breakfast in room service is provided at Mandarin Oriental Guangzhou.

8. What health and safety measures are in place at Mandarin Oriental Guangzhou?

Mandarin Oriental Guangzhou utilizes virus disinfectant cleaning products and body temperature measurement for guest safety.

9. Does Mandarin Oriental Guangzhou have a garden?

Yes, Mandarin Oriental Guangzhou features a garden for guests to enjoy.

10. Is tour service available at Mandarin Oriental Guangzhou?

Yes, tour service is offered at Mandarin Oriental Guangzhou.