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Reviews from Guests

5.0/5

tripadvisor

2,681

Reviews

from real guests

Ning L

4

/

5

Good location but hopeless WiFi. Stayed at Raffles Shenzhen for 2 nights, everything else was good, but not the WiFI. While working at night and uploading work material, the hotels Wifi does’t work...

Jlin77

5

/

5

Another great stay at Raffles Shenzhen It’s my second stay at Raffles Shenzhen. A luxury product that truly lives up to its name. Spacious room and provide impressive turndown amenities...

Ben L

5

/

5

The staff Amy went above and beyond to make our stay memorable. They were always friendly, attentive, and ready to assist with any request. Housekeeping did an amazing job keeping our room tidy...

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Wired Internet

Wi-Fi in public areas

Body scrub

Body wrap

Ironing Service

Massage

Khmer Spoken

Pool facilities

Pool with view

Private bath

Daily Housekeeping

Swimming pool

Fax/Photocopying

Ticket Service

Water sports (non-motorized)

Yoga room

Anti-viral cleaning products

Body thermometer

Breakfast in the Room

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

A la carte breakfast

Italian Spoken

VIP Room Facilities

Alternative meal arrangement

Asian breakfast

French Spoken

Shops (on site)

Romanian Spoken

Chinese cuisine in restaurant

Russian Spoken

Dutch Spoken

Arabic Spoken

Fruits/snacks

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Room service [24-hour]

Danish Spoken

Western breakfast

Air conditioning in public area

Special Diet Meals (upon request)

Contactless check-in/out

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Heating in public area

Invoice provided

Laundry

Lockers

Lao Spoken

Postal service

Projector/LED display

Smoke-free property

Wi-Fi for special events

Hungarian Spoken

Latvian Spoken

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Room decorations

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Karaoke

Nearby Location

The Mixc Mall

The Mixc Mall

1.23 km

Shenzhen University Sports Square

Shenzhen University Sports Square

2.74 km

Shenzhen University

Shenzhen University

3.17 km

Shenzhen Shekou Port

Shenzhen Shekou Port

5.16 km

Fuyong Ferry Terminal

Fuyong Ferry Terminal

17.01 km

10 Available Room Types

Raffles Suite
Raffles Suite
Raffles Suite
Raffles Suite
Raffles Suite
Raffles Suite
Raffles Suite
Raffles Suite
Raffles Suite
Raffles Suite
Raffles Suite
Raffles Suite
Raffles Suite
Raffles Suite
Raffles Suite
Raffles Suite

Raffles Suite

room-size-icon

159 Square Meter

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Tea/Coffee Maker

Tea/Coffee Maker

Telephone

Telephone

Clothes Rack

Clothes Rack

Desk

Desk

TV

TV

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Bathrobes

Bathrobes

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Ambassador Suite
Ambassador Suite
Ambassador Suite
Ambassador Suite
Ambassador Suite
Ambassador Suite
Ambassador Suite
Ambassador Suite
Ambassador Suite
Ambassador Suite
Ambassador Suite
Ambassador Suite
Ambassador Suite

Ambassador Suite

room-size-icon

190 Square Meter

Additional toilet

Additional toilet

Bathrobes

Bathrobes

Cleaning Products

Cleaning Products

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Scale

Scale

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Slippers

Slippers

Soundproof

Soundproof

Umbrella

Umbrella

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Free bottled water

Free bottled water

Free welcome drink

Free welcome drink

Minibar

Minibar

Desk

Desk

High floor

High floor

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Laptop workspace

Laptop workspace

Limited access floor

Limited access floor

Sitting Area

Sitting Area

Separate living room

Separate living room

Sofa

Sofa

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Shoeshine kit

Shoeshine kit

Safe

Safe

Smoke detector

Smoke detector

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

TV

TV

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Daily newspaper

Daily newspaper

Metropolitan Studio Park View
Metropolitan Studio Park View
Metropolitan Studio Park View
Metropolitan Studio Park View
Metropolitan Studio Park View
Metropolitan Studio Park View
Metropolitan Studio Park View
Metropolitan Studio Park View
Metropolitan Studio Park View

Metropolitan Studio Park View

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Tea/Coffee Maker

Tea/Coffee Maker

Telephone

Telephone

Clothes Rack

Clothes Rack

Desk

Desk

TV

TV

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Deluxe Twin Sea View
Deluxe Twin Sea View
Deluxe Twin Sea View
Deluxe Twin Sea View
Deluxe Twin Sea View
Deluxe Twin Sea View
Deluxe Twin Sea View
Deluxe Twin Sea View

Deluxe Twin Sea View

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Tea/Coffee Maker

Tea/Coffee Maker

Telephone

Telephone

Clothes Rack

Clothes Rack

Desk

Desk

TV

TV

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Bathrobes

Bathrobes

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Premier Room, 1 King Bed, Sea View (and City View)
Premier Room, 1 King Bed, Sea View (and City View)
Premier Room, 1 King Bed, Sea View (and City View)
Premier Room, 1 King Bed, Sea View (and City View)
Premier Room, 1 King Bed, Sea View (and City View)
Premier Room, 1 King Bed, Sea View (and City View)
Premier Room, 1 King Bed, Sea View (and City View)
Premier Room, 1 King Bed, Sea View (and City View)

Premier Room, 1 King Bed, Sea View (and City View)

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Tea/Coffee Maker

Tea/Coffee Maker

Telephone

Telephone

Clothes Rack

Clothes Rack

Desk

Desk

TV

TV

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Bathrobes

Bathrobes

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Hotel Details

generate-AIAI Summary

Hotel Overview

Raffles Shenzhen is a 4-star hotel in Shenzhen, China, offering a polished city stay in Nanshan, Guangdong. The property combines a modern atmosphere with practical comforts, and it stands out for its spa facilities, fitness center, hot tub, and pool with a view. Guests also benefit from kid-friendly features and multilingual staff.


Facilities and Services

Raffles Shenzhen offers Free Wi-Fi, Internet, Wired Internet, Wi-Fi in public areas, a fitness center, spa, hot tub, massage, scrub service, body wrap service, swimming pool facilities, pool with a view, private bath, kids club, ironing service, and multilingual staff who speak English, Cantonese, Mandarin, Japanese, and Khmer.


About the Hotel Brand

Raffles is a luxury hotel brand known for elegant hospitality and landmark properties in major cities around the world. Raffles Shenzhen carries the brand name in Shenzhen, China, and reflects the group’s focus on refined accommodation and attentive service.


Location and Transportation

Located on Zhongxin Road in Nanshan, Guangdong, Raffles Shenzhen sits in a well-connected urban area of Shenzhen, China. The hotel is positioned for city travel in the Nanshan district, with access to major roads and local transport options commonly used to reach central Shenzhen and other parts of the city.


Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast in the Room

A la carte breakfast

Alternative meal arrangement

Asian breakfast

Bar

Buffet-Style Restaurant

Chinese cuisine in restaurant

Fruits/snacks

Restaurant

Room service [24-hour]

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Lockers

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Contactless check-in/out

Heating in public area

Invoice provided

Postal service

Projector/LED display

Smoke-free property

Wi-Fi for special events

Family/child friendly

Nightclub/DJ

Karaoke

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Shops (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Khmer Spoken

Spanish Spoken

Korean Spoken

Italian Spoken

French Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Hebrew Spoken

Lao Spoken

Hungarian Spoken

Latvian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Body scrub

Body wrap

Pool facilities

Pool with view

Private bath

Swimming pool

Water sports (non-motorized)

Yoga room

VIP Room Facilities

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Room decorations

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Raffles Shenzhen

generate-AIAI Summary

1. Is Raffles Shenzhen a 4-star hotel?

Yes, Raffles Shenzhen is a 4-star hotel.

2. Does Raffles Shenzhen offer free Wi-Fi?

Yes, free Wi-Fi is available at Raffles Shenzhen.

3. Does the hotel have a fitness center?

Yes, Raffles Shenzhen has a fitness center.

4. Does Raffles Shenzhen have a spa?

Yes, the hotel has a spa.

5. Is there a hot tub at Raffles Shenzhen?

Yes, a hot tub is available.

6. Does Raffles Shenzhen have a swimming pool?

Yes, swimming pool facilities are available.

7. Does the pool have a view?

Yes, the hotel has a pool with a view.

8. Is there a kids club at Raffles Shenzhen?

Yes, Raffles Shenzhen has a kids club.

9. What languages do the staff speak?

Staff speak English, Cantonese, Mandarin, Japanese, and Khmer.