Regency Hotel

Very pretty hotel lobby, acceptable rooms. Wifi only works in the bedrooms and lobby, will not even work in your bathroom. Unfriendly staff, you'll never feel less welcome at a hotel. Staff made my 6 year old cry while yelling at him and myself (along with several other people) about not wearing a swim cap in the pool despite no rule being posted about that anywhere. They promised us a bath tub. Have a look at what they delivered in the photo, lol. Hotel restaurant is mediocre at best and features a woman screaming into a Livestream for a full hour walking around your table at dinner. Cold eggs and stale leftovers for breakfast. They pretend to cater to overseas visitors, but nobody speaks English. We're usually greeted with a scowl. In the words of my son, "we didn't pay a bunch of money to get yelled at like that." Staff here will make sure you feel like an intruder. But I found the beds comfortable.

the staff at the reception are so hospitality and giving a very good and comfortable feeling to guest so is the room service and cleaning doing a brilliant job assisting the clients with great service the amenities in the room the bad linens and pillow are the highest and best standard for European gest i would recommend this hotel to all my friends traveling business or on vacation thanks so much for all the staff wishing them great happiness and success

I spent only one night there, so I cannot review all amenities. Definitely a 5 star when was built, now I will rate it in the lower segment of 4*. It needs renovation fast, starting from carpets, bed linen to the bath accessories. Bad mattress is really hard, but surprisingly comfortable. Wifi works decent - no VPN preinstalled - so only china allowed apps. Breakfast is Chinese, however anyone can find something to eat. Coffee not so good. At -1 floor a good Chinese restaurant. At 5th floor an interesting KTV which you could enjoy.