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Reviews from Guests

4.0/5

tripadvisor

292

Reviews

from real guests

The_TravellerSg

4

/

5

Was rather worried prior to arrival after reading about moldy smell and cigarette smell despite hotel being non smoking but was glad the rooms we were assigned are free of the above. No doubt the room is very dated but it is spacious and clean. While you can still see wear and tear in the room, it is overall well maintained. Breakfast is a welcoming sight with a wide variety of local food which may appeal more to visitors from Asia. Very attentive staff at the breakfast restaurant. However the pool was closed during the period of our visit.

萌冉

5

/

5

The second stay in Shantou was also the second at this Sheraton hotel in the heart of the city. The room was spacious and had a nice pool. So this time I didn't hesitate to stay at the Sheraton Longguang Hotel for two days. Plenty of time to experience the hotel's Executive Lounge. The wife couldn't eat anything because of her pregnancy, but loved the sorghum buns offered in the lounge on the first day. When I went the next day, I found that the sorghum buns were not on the menu offered by the lounge that day, but the lounge's Miss Liang LIANG learned of our needs and immediately asked the restaurant to steam three sorghum buns specifically for us. It really moved us and completely exceeded our expectations. Next time you come to Shantou, this hotel is still our choice.

434KateL

5

/

5

Sheraton has always been one of my favorites. The one at Shantou impressed me with awesome customer service skills along with its beauty and convenient location. We were there for the Cheo Chau event and everyone had a wonderful time. Room was larger than other hotels we have stayed at in China so that’s always a plus. Buffets had a fabulous selection of American and Asian cuisines. Hotel is located at a very convenient area with shopping and courtyards nearby. Overall, I am very thankful we stayed here. Special thanks to General Manager Eric. He took great care of all of us who were there at the event.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Facilities for Disabled Guests

Wi-Fi in public areas

Garden

Ironing Service

Daily Housekeeping

Japanese Spoken

Swimming pool

Swimming pool [outdoor]

Breakfast in the Room

Cashless payment service

Daily disinfection in common areas

Physical distancing of at least 1 meter

Safe dining setup

Sanitized kitchen and tableware items

German Spoken

Grocery Deliveries

Restaurant

Room service [24-hour]

Air conditioning in public area

Special Diet Meals (upon request)

Dry Cleaning

Elevator

Invoice provided

Laundry

Shared Lounge/TV Area

Hungarian Spoken

Game Room

Library

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Nearby Location

Shantou Haibin Stadium

Shantou Haibin Stadium

3.43 km

Shantou Zhongshan Park Zoo

Shantou Zhongshan Park Zoo

3.60 km

Shantou Christian Church Queshitang

Shantou Christian Church Queshitang

4.46 km

Jieyang Chaoshan International Airport

Jieyang Chaoshan International Airport

29.42 km

10 Available Room Types

Executive Suite, 1 King Bed, Concierge Lounge Access
Executive Suite, 1 King Bed, Concierge Lounge Access
Executive Suite, 1 King Bed, Concierge Lounge Access
Executive Suite, 1 King Bed, Concierge Lounge Access
Executive Suite, 1 King Bed, Concierge Lounge Access
Executive Suite, 1 King Bed, Concierge Lounge Access
Executive Suite, 1 King Bed, Concierge Lounge Access

Executive Suite, 1 King Bed, Concierge Lounge Access

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Bar

Bar

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Bathtub seat

Bathtub seat

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Exterior corridor

Exterior corridor

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

iPod dock

iPod dock

Towels

Towels

Bathtub

Bathtub

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Roll-in shower

Roll-in shower

Room service [24-hour]

Room service [24-hour]

Executive Room, 2 Double Beds, Concierge Lounge Access
Executive Room, 2 Double Beds, Concierge Lounge Access
Executive Room, 2 Double Beds, Concierge Lounge Access
Executive Room, 2 Double Beds, Concierge Lounge Access
Executive Room, 2 Double Beds, Concierge Lounge Access
Executive Room, 2 Double Beds, Concierge Lounge Access

Executive Room, 2 Double Beds, Concierge Lounge Access

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Bar

Bar

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Bathtub seat

Bathtub seat

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Exterior corridor

Exterior corridor

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

iPod dock

iPod dock

Towels

Towels

Bathtub

Bathtub

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Roll-in shower

Roll-in shower

Room service [24-hour]

Room service [24-hour]

Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access
Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access
Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access
Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access
Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access
Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access

Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Bar

Bar

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Bathtub seat

Bathtub seat

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Exterior corridor

Exterior corridor

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

iPod dock

iPod dock

Towels

Towels

Bathtub

Bathtub

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Roll-in shower

Roll-in shower

Room service [24-hour]

Room service [24-hour]

Executive Room, 1 King Bed, Concierge Lounge Access
Executive Room, 1 King Bed, Concierge Lounge Access
Executive Room, 1 King Bed, Concierge Lounge Access
Executive Room, 1 King Bed, Concierge Lounge Access
Executive Room, 1 King Bed, Concierge Lounge Access
Executive Room, 1 King Bed, Concierge Lounge Access

Executive Room, 1 King Bed, Concierge Lounge Access

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Bar

Bar

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Bathtub seat

Bathtub seat

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Exterior corridor

Exterior corridor

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

iPod dock

iPod dock

Towels

Towels

Bathtub

Bathtub

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Roll-in shower

Roll-in shower

Room service [24-hour]

Room service [24-hour]

Suite, 1 King Bed, Sea View, Concierge Lounge Access
Suite, 1 King Bed, Sea View, Concierge Lounge Access
Suite, 1 King Bed, Sea View, Concierge Lounge Access
Suite, 1 King Bed, Sea View, Concierge Lounge Access
Suite, 1 King Bed, Sea View, Concierge Lounge Access
Suite, 1 King Bed, Sea View, Concierge Lounge Access

Suite, 1 King Bed, Sea View, Concierge Lounge Access

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Bar

Bar

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Bathtub seat

Bathtub seat

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Exterior corridor

Exterior corridor

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

iPod dock

iPod dock

Towels

Towels

Bathtub

Bathtub

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Roll-in shower

Roll-in shower

Room service [24-hour]

Room service [24-hour]

Hotel Details

generate-AIAI Summary

About Sheraton Shantou Hotel

Sheraton Shantou Hotel is a sophisticated 5-star accommodation in Shantou, China, offering guests a comfortable and upscale stay. Located in the vibrant city of Shantou, this hotel provides a welcoming atmosphere with modern amenities, ensuring a relaxing experience for all travelers visiting Guangdong province.


Services & Amenities at Sheraton Shantou Hotel

Sheraton Shantou Hotel offers free Wi-Fi, internet access, and Wi-Fi in public areas. Guests can enjoy a fitness center, swimming pool, outdoor swimming pool, and a garden. Services include daily housekeeping, ironing service, and in-room breakfast. The hotel provides facilities for disabled guests, with staff speaking English, Mandarin Chinese, and Japanese. Safety measures include cashless payment, daily disinfection in public areas, and at least 1 meter social distancing.


About the Sheraton Shantou Hotel Brand

Sheraton Shantou Hotel is part of Sheraton Hotels & Resorts, a globally recognized full-service brand under Marriott International. Sheraton is renowned for its commitment to providing welcoming and comfortable experiences to travelers across the world, offering a blend of modern amenities and excellent service in diverse destinations.


Location & Getting to Sheraton Shantou Hotel

Sheraton Shantou Hotel is conveniently situated in the Longhu district of Shantou, Guangdong, China. This prime location in Shantou ensures easy access to various parts of the city via local roads and transportation networks. Travelers can reach the hotel by private car or local public transport from key points in the city.


Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Breakfast in the Room

Bar

Buffet-Style Restaurant

Grocery Deliveries

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Invoice provided

Family/child friendly

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Cashless payment service

Daily disinfection in common areas

Physical distancing of at least 1 meter

Safe dining setup

Sanitized kitchen and tableware items

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

German Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Facilities for Disabled Guests

Garden

Swimming pool

Swimming pool [outdoor]

Elevator

Designated Smoking Area

Air Conditioning

Family Rooms

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Sheraton Shantou Hotel

generate-AIAI Summary

1. What star rating does Sheraton Shantou Hotel have?

Sheraton Shantou Hotel is a 5-star property.

2. What languages do the staff speak at Sheraton Shantou Hotel?

The staff at Sheraton Shantou Hotel speak English, Mandarin Chinese, and Japanese.

3. Does Sheraton Shantou Hotel offer Wi-Fi?

Yes, Sheraton Shantou Hotel provides free Wi-Fi and Wi-Fi in public areas.

4. Are there facilities for disabled guests at Sheraton Shantou Hotel?

Yes, Sheraton Shantou Hotel offers facilities for disabled guests.

5. Does Sheraton Shantou Hotel have a swimming pool?

Yes, Sheraton Shantou Hotel features a swimming pool, including an outdoor swimming pool.

6. Is a fitness center available at Sheraton Shantou Hotel?

Yes, Sheraton Shantou Hotel has a fitness center.

7. Does Sheraton Shantou Hotel provide daily housekeeping?

Yes, daily housekeeping service is available at Sheraton Shantou Hotel.

8. Can guests have breakfast in their room at Sheraton Shantou Hotel?

Yes, in-room breakfast service is offered at Sheraton Shantou Hotel.

9. What hygiene measures are in place at Sheraton Shantou Hotel?

Sheraton Shantou Hotel implements daily disinfection in public areas and maintains at least 1 meter social distancing.