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Reviews from Guests

3.0/5

tripadvisor

959

Reviews

from real guests

Wingwing168

4

/

5

Good points: (1) The 2 x double bed is huge. value for money. I think the bed can cater 3 people no problem (2) MRT station just 2 mins walk from Zhuzilin station exit B2. (3) A nice small roast pork restaurant just out side the hotel, beside the MRT station. Bad points: (1) Hotel free wifi No good at all, very slow, you can forget using its wifi. 0 point out of 10 pints (2) Very quiet place, looks like residential area, convenient store need to walk a bit. however the MRT still can bring you around, but inside the MRT you still need to walk a bit. (3) The time when I was checking in, a group of hotel ex-staff was lying on the floor of the hotel lobby asking for their salary, it is a bit negative feeling when you walk into the hotel. (4) Although the bed is huge, but it is a bit hard for me.

matthiaswC7604RP

2

/

5

The hotel is super old and not comparable to e.g. The Grand Mercure in Guangzhou which is actually very modern and nice. I was really disappointed. How is it possible that Grand Mercure has such different standards?

liuchinang

2

/

5

Executive Lounge moved to Lobby bar which is noise and dirty. I have complained to Accor but both Accor and hotel response very slow. Room is worn-out which ceiling is cracked, carpet smelly, microwave oven not working not to exchange.

Facilities Details

Breakfast service

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

French Spoken

Garden

Ironing Service

Massage

Daily Housekeeping

Japanese Spoken

Swimming pool

Fax/Photocopying

Table Tennis

Tours

Anti-viral cleaning products

Body thermometer

Breakfast in the Room

Portuguese Spoken

Cashless payment service

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

BBQ Facilities

Restaurant

Room Service

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Dry Cleaning

Elevator

Facilities for Disabled Guests

Croatian Spoken

Laundry

Lockers

Hungarian Spoken

Golf Course (within 2 miles)

Hair/Beauty Salon

24-Hour Front Desk

Non-smoking Rooms

Soundproof Rooms

Car park [free of charge]

Norwegian Spoken

Nearby Location

Yelin Sand Beach

Yelin Sand Beach

2.90 km

St. Anthony's Catholic Church

St. Anthony's Catholic Church

1.05 km

Shenzhen Railway Station

Shenzhen Railway Station

10.21 km

Shenzhen Shekou Port

Shenzhen Shekou Port

12.78 km

10 Available Room Types

Deluxe Twin
Deluxe Twin
Deluxe Twin

Deluxe Twin

room-size-icon

47 Square Meter

Electric Kettle

Electric Kettle

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Concierge

Concierge

Hand sanitizer

Hand sanitizer

Slippers

Slippers

Soundproof

Soundproof

Tea/Coffee Maker

Tea/Coffee Maker

Free bottled water

Free bottled water

Full kitchen

Full kitchen

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Carpeted

Carpeted

Desk

Desk

Limited access floor

Limited access floor

Sitting Area

Sitting Area

Sofa

Sofa

Trash cans

Trash cans

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Shoeshine kit

Shoeshine kit

Safe

Safe

Bathtub

Bathtub

Shower

Shower

TV

TV

Executive Room King
Executive Room King
Executive Room King

Executive Room King

room-size-icon

36 Square Meter

Bay View Suite
Bay View Suite
Bay View Suite

Bay View Suite

room-size-icon

75 Square Meter

Deluxe Executive Twin Room
Deluxe Executive Twin Room
Deluxe Executive Twin Room

Deluxe Executive Twin Room

room-size-icon

36 Square Meter

Deluxe King Room with Sea View
Deluxe King Room with Sea View
Deluxe King Room with Sea View

Deluxe King Room with Sea View

room-size-icon

47 Square Meter

Hotel Details

generate-AIAI Summary

Hotel Overview

Oriental Ginza Hotel Shenzhen is a 5-star hotel in Futian, Shenzhen, Guangdong, China. It offers a comfortable stay with practical services and a range of leisure facilities, including a fitness center, garden, swimming pool, sauna, and massage service. Guests can also make use of daily housekeeping and tour service.


Facilities and Services

Oriental Ginza Hotel Shenzhen offers Free Wi-Fi, Internet, a fitness center, garden, ironing service, massage service, sauna, daily housekeeping, fax/photocopying service, ping pong, tour service, virus cleaning products, body temperature check, breakfast in room, and multilingual staff speaking English, Mandarin Chinese, French, Japanese, and Portuguese.


Location and Transportation

Oriental Ginza Hotel Shenzhen is located in Futian, Shenzhen, Guangdong, China 518040. The area is part of a major city neighborhood, making it a convenient base for travelers in Shenzhen. Guests can reach the property via city roads and local transportation connections serving Futian and the wider Shenzhen area.


Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast in the Room

Bar

BBQ Facilities

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

Lockers

24-Hour Front Desk

Activities

Table Tennis

Golf Course (within 2 miles)

Entertainment and Family Services

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Family/child friendly

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

French Spoken

Japanese Spoken

Portuguese Spoken

Korean Spoken

Croatian Spoken

Hungarian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Miscellaneous

Garden

Swimming pool

Tours

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Family Rooms

Non-smoking Rooms

Soundproof Rooms

Car park [free of charge]

Frequently Asked Questions About Oriental Ginza Hotel Shenzhen

generate-AIAI Summary

1. Is Wi-Fi available at Oriental Ginza Hotel Shenzhen?

Yes, Free Wi-Fi and Internet are available.

2. Does Oriental Ginza Hotel Shenzhen have a swimming pool?

Yes, the hotel has a swimming pool.

3. What fitness facilities are available at Oriental Ginza Hotel Shenzhen?

The hotel has a fitness center.

4. Does Oriental Ginza Hotel Shenzhen have a sauna?

Yes, a sauna is available.

5. Are massage services offered at Oriental Ginza Hotel Shenzhen?

Yes, massage service is available.

6. Does Oriental Ginza Hotel Shenzhen provide daily housekeeping?

Yes, daily housekeeping is available.

7. What languages do the staff speak at Oriental Ginza Hotel Shenzhen?

Staff speak English, Mandarin Chinese, French, Japanese, and Portuguese.

8. Is breakfast available at Oriental Ginza Hotel Shenzhen?

Breakfast in room is available.

9. Does Oriental Ginza Hotel Shenzhen offer tour service?

Yes, tour service is available.

10. What facilities are available for leisure at Oriental Ginza Hotel Shenzhen?

Guests can use the garden, swimming pool, sauna, and ping pong.