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Reviews from Guests

4.0/5

tripadvisor

9,000

Reviews

from real guests

enigma88113

5

/

5

Access to Hong Kong is close and the hotel offers a very cool space even in the middle of summer. It's not that high, so if you're in Shenzhen, definitely check it out!

L4262IYjohnc

5

/

5

I've been coming to Shenzhen for over 30 years and the Shangri-la Luohu is my favorite because of the friendly staff and ease of access to Hong Kong. There are more fancier hotels in Shenzhen but you can't beat the location if you need to visit Hong Kong as well.

Excursion54554645545

1

/

5

The elevator lobby has a strong odor, the bathroom of the hotel room has not been renovated for decades, the swimming pool is too rough and few guests do not use it, the swimming pool is not managed.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Wi-Fi in public areas

Game Room

Garden

Ironing Service

Massage

Daily Housekeeping

Japanese Spoken

Swimming pool

Fax/Photocopying

Swimming pool [outdoor]

Tours

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Convenience Store (on site)

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

A la carte breakfast

Italian Spoken

Alternative meal arrangement

BBQ Facilities

German Spoken

Chinese cuisine in restaurant

Russian Spoken

Dutch Spoken

Poolside bar

Restaurant

Room service [24-hour]

Snack Bar

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Invoice provided

Laundry

Lockers

Postal service

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Babysitting/Child Services

Latvian Spoken

Business Center

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [nearby]

Norwegian Spoken

Entertainment Staff

Nearby Location

The Mixc

The Mixc

575 m

Shenzhen Stadium

Shenzhen Stadium

3.35 km

Shenzhen Railway Station

Shenzhen Railway Station

704 m

Luohu Commercial City

Luohu Commercial City

1.01 km

10 Available Room Types

Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Dining Table

Dining Table

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Iron

Iron

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Horizon Club, Room, 2 Twin Beds
Horizon Club, Room, 2 Twin Beds
Horizon Club, Room, 2 Twin Beds
Horizon Club, Room, 2 Twin Beds
Horizon Club, Room, 2 Twin Beds
Horizon Club, Room, 2 Twin Beds
Horizon Club, Room, 2 Twin Beds
Horizon Club, Room, 2 Twin Beds
Horizon Club, Room, 2 Twin Beds

Horizon Club, Room, 2 Twin Beds

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Toiletries

Toiletries

Dining Table

Dining Table

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Horizon Club, Room, 1 King Bed
Horizon Club, Room, 1 King Bed
Horizon Club, Room, 1 King Bed
Horizon Club, Room, 1 King Bed
Horizon Club, Room, 1 King Bed
Horizon Club, Room, 1 King Bed
Horizon Club, Room, 1 King Bed
Horizon Club, Room, 1 King Bed
Horizon Club, Room, 1 King Bed

Horizon Club, Room, 1 King Bed

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Toiletries

Toiletries

Dining Table

Dining Table

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Superior Room, 1 King Bed
Superior Room, 1 King Bed
Superior Room, 1 King Bed
Superior Room, 1 King Bed
Superior Room, 1 King Bed
Superior Room, 1 King Bed
Superior Room, 1 King Bed
Superior Room, 1 King Bed
Superior Room, 1 King Bed

Superior Room, 1 King Bed

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Dining Table

Dining Table

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Iron

Iron

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Executive Suite, 2 Twin Beds
Executive Suite, 2 Twin Beds
Executive Suite, 2 Twin Beds
Executive Suite, 2 Twin Beds
Executive Suite, 2 Twin Beds
Executive Suite, 2 Twin Beds
Executive Suite, 2 Twin Beds
Executive Suite, 2 Twin Beds

Executive Suite, 2 Twin Beds

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Toiletries

Toiletries

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Dining Table

Dining Table

Towels

Towels

Sleep comfort items

Sleep comfort items

DVD/CD player

DVD/CD player

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Sitting Area

Sitting Area

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Hotel Details

generate-AIAI Summary

About Shangri-La Shenzhen

Shangri-La Shenzhen is a luxurious 5-star hotel offering an elegant escape in Shenzhen, China. This sophisticated accommodation provides guests with premium services and a welcoming atmosphere, making it ideal for both business and leisure travelers exploring the vibrant city.


Services & Amenities at Shangri-La Shenzhen

Shangri-La Shenzhen boasts a range of facilities including free Wi-Fi, internet access, Wi-Fi in public areas, a fitness center, and a game room. Guests can enjoy a refreshing swimming pool, an outdoor swimming pool, a garden, and relax with massage service, a hot tub, a sauna, and a spa. The hotel also offers outdoor recreational activities, daily cleaning service, ironing service, fax/photocopying service, and tour services. Multilingual staff speaking English, Chinese (Cantonese), Chinese (Mandarin), and Japanese are available. A Kids' club ensures younger guests are entertained.


About the Shangri-La Shenzhen Hotel Brand

Shangri-La Shenzhen belongs to the esteemed Shangri-La Hotels and Resorts group, a luxury hospitality brand known globally for its Asian-inspired service and opulent properties. Established in 1971, Shangri-La is renowned for creating exceptional experiences, warm hospitality, and a sense of calm and tranquility in each of its hotels and resorts worldwide, embodying the "hospitality from a caring family" philosophy.


Location & Getting to Shangri-La Shenzhen

Shangri-La Shenzhen is strategically located at 1002 Jianshe Road in the bustling Luohu district of Shenzhen, Guangdong, China. This prime location offers convenient access to major transportation hubs, making it easily reachable by public transit systems within the city. The hotel's position in Luohu provides an excellent base for exploring Shenzhen.


Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

A la carte breakfast

Alternative meal arrangement

Bar

BBQ Facilities

Buffet-Style Restaurant

Chinese cuisine in restaurant

Poolside bar

Restaurant

Room service [24-hour]

Snack Bar

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Invoice provided

Postal service

Smoke-free property

Babysitting/Child Services

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Convenience Store (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Shared Lounge/TV Area

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Portuguese Spoken

Korean Spoken

Italian Spoken

German Spoken

Russian Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Outdoor recreational features

Swimming pool

Swimming pool [outdoor]

Tours

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Heating

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Frequently Asked Questions About Shangri-La Shenzhen

generate-AIAI Summary

1. Does Shangri-La Shenzhen offer Wi-Fi access?

Yes, Shangri-La Shenzhen provides free Wi-Fi and internet access for guests, including Wi-Fi in public areas.

2. What leisure facilities are available at Shangri-La Shenzhen?

Guests at Shangri-La Shenzhen can enjoy a swimming pool, outdoor swimming pool, fitness center, game room, garden, hot tub, sauna, spa, and outdoor recreational activities.

3. Are there services for children at Shangri-La Shenzhen?

Yes, Shangri-La Shenzhen features a Kids' club for younger guests.

4. What language services are available at Shangri-La Shenzhen?

The hotel has English-speaking staff, Chinese (Cantonese) speaking staff, Chinese (Mandarin) speaking staff, and Japanese-speaking staff.

5. Does Shangri-La Shenzhen offer massage or spa services?

Yes, Shangri-La Shenzhen offers massage service and a spa.

6. Is there a fitness center at Shangri-La Shenzhen?

Yes, Shangri-La Shenzhen has a fitness center.

7. Does Shangri-La Shenzhen provide daily cleaning services?

Yes, daily cleaning service is available at Shangri-La Shenzhen.

8. Can guests arrange tours at Shangri-La Shenzhen?

Yes, Shangri-La Shenzhen offers tour services.