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Reviews from Guests

4.0/5

tripadvisor

203

Reviews

from real guests

MatthewTPF

2

/

5

Depends what you need. Dont expect this to be a luxury hotel, it's not. If you just need a comfortable place to sleep for a night, its ok. The location is a bit "local" not super walkable. It's about 15 mins walk to coco park but easier to take a cab. The room itself is huge. Dated, but huge. Benefit is you can do your own laundry in the room. The amenities in the room are not a 4 or 5 star standard, maybe 3.5 tops. The breakfast is atrocious. Don't do it if you want western food. I could not find anything edible there. That was the worst part of the stay. I suggest the holiday inn across the street if you want a comfy place to stay for a night because it's more modern, newer, and also has a floor with laundry there.

NorthStar43387779578

4

/

5

In general, our stayed is fine except that it's a bit far to the subway station. Fortunately, it's easy to hail for a taxi. However, I reckon they need to update the room furniture sets as well as the shower system. The room is clean & good housekeeping. Breakfast is adequate even though not having wide spread of food but have different varieties everyday.

Lucianchen

4

/

5

Somerset Grand View Shenzhen is rated 5 stars, but you should not expect European standards or, even less, those of the United Arab Emirates. The hotel is a bit dated and would need some renovations, especially on the fixtures, which limit the beauty of the rooms and the brightness of the windows. That said, the location in Futian is simply spectacular: convenient for getting around and experiencing the city. The rooms are the real highlight, huge (ours was about 110 square meters), spacious and suitable for those seeking comfort in the environments. Breakfast is decent, with an international and especially Asian setting, but the variety is not great. Services in general are also “so-so”, with no particular points of excellence. Overall, given the quality-price and size of the rooms, it remains a good accommodation for those who want a comfortable and well-connected stay in Shenzhen.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Hot Tub

Sauna

Fitness Center

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Wired Internet

Wi-Fi in public areas

Babysitting/Child Services

Ironing Service

Daily Housekeeping

Yoga room

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Covid-19 testing service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

German Spoken

Suit Press

Restaurant

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Hebrew Spoken

Dry Cleaning

Elevator

Croatian Spoken

Heating in public area

Invoice provided

Laundry

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Non-smoking Rooms

Game Room

Library

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Norwegian Spoken

Karaoke

Entertainment Staff

10 Available Room Types

Premier Apartment, 3 Bedrooms
Premier Apartment, 3 Bedrooms
Premier Apartment, 3 Bedrooms
Premier Apartment, 3 Bedrooms
Premier Apartment, 3 Bedrooms
Premier Apartment, 3 Bedrooms
Premier Apartment, 3 Bedrooms
Premier Apartment, 3 Bedrooms
Premier Apartment, 3 Bedrooms

Premier Apartment, 3 Bedrooms

TV

TV

Smoking allowed

Smoking allowed

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Window

Window

Free laundry service

Free laundry service

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Separate living room

Separate living room

Towels

Towels

Sleep comfort items

Sleep comfort items

Toaster

Toaster

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Stovetop

Stovetop

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Bathrobes

Bathrobes

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Kitchen

Kitchen

Microwave

Microwave

Free bottled water

Free bottled water

Oven

Oven

Premier Apartment, 2 Bedrooms
Premier Apartment, 2 Bedrooms
Premier Apartment, 2 Bedrooms
Premier Apartment, 2 Bedrooms
Premier Apartment, 2 Bedrooms
Premier Apartment, 2 Bedrooms
Premier Apartment, 2 Bedrooms
Premier Apartment, 2 Bedrooms
Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms

TV

TV

Smoking allowed

Smoking allowed

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Window

Window

Free laundry service

Free laundry service

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Separate living room

Separate living room

Towels

Towels

Sleep comfort items

Sleep comfort items

Toaster

Toaster

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Stovetop

Stovetop

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Bathrobes

Bathrobes

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Kitchen

Kitchen

Microwave

Microwave

Free bottled water

Free bottled water

Oven

Oven

Executive Apartment, 2 Bedrooms
Executive Apartment, 2 Bedrooms
Executive Apartment, 2 Bedrooms
Executive Apartment, 2 Bedrooms
Executive Apartment, 2 Bedrooms
Executive Apartment, 2 Bedrooms
Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

TV

TV

Smoking allowed

Smoking allowed

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Window

Window

Free laundry service

Free laundry service

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Separate living room

Separate living room

Towels

Towels

Sleep comfort items

Sleep comfort items

Toaster

Toaster

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Stovetop

Stovetop

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Bathrobes

Bathrobes

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Kitchen

Kitchen

Microwave

Microwave

Free bottled water

Free bottled water

Oven

Oven

Premier Apartment, 1 King Bed
Premier Apartment, 1 King Bed
Premier Apartment, 1 King Bed
Premier Apartment, 1 King Bed
Premier Apartment, 1 King Bed
Premier Apartment, 1 King Bed
Premier Apartment, 1 King Bed

Premier Apartment, 1 King Bed

TV

TV

Smoking allowed

Smoking allowed

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Window

Window

Free laundry service

Free laundry service

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Separate living room

Separate living room

Towels

Towels

Sleep comfort items

Sleep comfort items

Toaster

Toaster

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Stovetop

Stovetop

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Bathrobes

Bathrobes

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Kitchen

Kitchen

Microwave

Microwave

Free bottled water

Free bottled water

Executive Apartment, 1 Bedroom
Executive Apartment, 1 Bedroom
Executive Apartment, 1 Bedroom
Executive Apartment, 1 Bedroom
Executive Apartment, 1 Bedroom
Executive Apartment, 1 Bedroom
Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

TV

TV

Smoking allowed

Smoking allowed

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Window

Window

Free laundry service

Free laundry service

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Separate living room

Separate living room

Towels

Towels

Sleep comfort items

Sleep comfort items

Toaster

Toaster

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Stovetop

Stovetop

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Bathrobes

Bathrobes

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Kitchen

Kitchen

Microwave

Microwave

Free bottled water

Free bottled water

Hotel Details

generate-AIAI Summary

About Somerset Grandview Shenzhen

Somerset Grandview Shenzhen is a 5-star hotel offering an elegant and comfortable stay in Shenzhen, China. This modern property provides premium accommodation with a focus on comprehensive services, making it an ideal choice for travelers seeking a sophisticated experience in the vibrant city of Shenzhen, Guangdong.


Services & Amenities at Somerset Grandview Shenzhen

Somerset Grandview Shenzhen provides guests with an array of facilities designed for comfort and convenience. These include free Wi-Fi, internet, and wired internet, along with Wi-Fi in public areas. Guests can benefit from multilingual staff fluent in English, Chinese (Cantonese), Chinese (Mandarin), Japanese, and Portuguese. Wellness options feature a fitness center/gym, hot tub/jacuzzi, sauna, and a yoga room. Additional services include babysitting, laundry service, daily cleaning, and enhanced safety measures like virus disinfectant products and body thermometers.


About the Somerset Grandview Shenzhen Hotel Brand

Somerset Grandview Shenzhen is part of the esteemed Somerset Hotels and Serviced Residences brand by The Ascott Limited, a leading international lodging owner-operator. Known for offering comfortable and stylish living spaces with comprehensive services, Somerset properties cater to both business and leisure travelers seeking extended stays or short visits, providing a trusted and consistent experience worldwide.


Location & Getting to Somerset Grandview Shenzhen

Somerset Grandview Shenzhen is conveniently located at No. 5, Xinsa Road, in the Futian district of Shenzhen, Guangdong, China. Futian is a dynamic area known for its business and commercial hubs, offering easy access to various city attractions. Guests can reach the hotel via major roads connecting to the Futian area, ensuring convenient travel within Shenzhen.


Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Sauna

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Buffet-Style Restaurant

Restaurant

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Babysitting/Child Services

Air conditioning in public area

Heating in public area

Invoice provided

Smoke-free property

Family/child friendly

Kids club

Playground

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Covid-19 testing service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Suit Press

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Portuguese Spoken

Spanish Spoken

German Spoken

Finnish Spoken

Hebrew Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Yoga room

All Spaces Non-Smoking (public and private)

Elevator

Heating

Designated Smoking Area

Family Rooms

Non-smoking Rooms

Check-in [24-hour]

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Frequently Asked Questions About Somerset Grandview Shenzhen

generate-AIAI Summary

1. Does Somerset Grandview Shenzhen offer free Wi-Fi?

Yes, Somerset Grandview Shenzhen provides free Wi-Fi, along with wired internet and Wi-Fi in public areas for guests.

2. What fitness facilities are available at Somerset Grandview Shenzhen?

Guests at Somerset Grandview Shenzhen can utilize the fitness center/gym and a dedicated yoga room.

3. Are there any wellness facilities at Somerset Grandview Shenzhen?

Yes, Somerset Grandview Shenzhen features a hot tub/jacuzzi and a sauna for guest relaxation.

4. What languages do the staff speak at Somerset Grandview Shenzhen?

The staff at Somerset Grandview Shenzhen are proficient in English, Chinese (Cantonese), Chinese (Mandarin), Japanese, and Portuguese.

5. Does Somerset Grandview Shenzhen provide cleaning services?

Yes, daily cleaning service is available at Somerset Grandview Shenzhen.

6. Are there services for families with children at Somerset Grandview Shenzhen?

Yes, Somerset Grandview Shenzhen offers babysitting services for guests.

7. Does Somerset Grandview Shenzhen have laundry or ironing services?

Yes, laundry service is available at Somerset Grandview Shenzhen.

8. What health and safety measures are in place at Somerset Grandview Shenzhen?

Somerset Grandview Shenzhen implements health measures including virus disinfectant products and body thermometers.