The Ritz-Carlton, Guangzhou

4.0 / 5

•

3 Xing An Road, Tianhe District, Guangzhou City, Guangdong, China 510623

Reviews from Guests

4.0/5

7,280

Reviews

from real guests

F6056YXcarlosp

The Location of this amazing Hotel is perfect, you are in the business district with the metro a small walk away and the amazing Guangzhou New Television Tower fast around the corner. The Atmosphere is like you can expect from a Hotel like Ritz-Carlton. The rooms are exceptionally nice, comfortable and quiet, the bed is like a dream. But the most interesting was the toilet, because they have this intelligent toilet (a must try hehehe). The Cleanliness is like the to the best standards for a hotel of this name. And the attendance of the rooms it to the highest quality with a very nice personal details to make your stay the most unique experience. We tried the Buffett dinner the first night and it was perfect, it is a bit expensive but it is worth every single cent that you pay for it with a great selection of foods from all around the world. Also we were treated by the hotel for a small selection of cakes on the room before we went to bed. The Breakfast was sadly another experience because there was not enough breakfast tables and we end up in a tinny tiny table in the hall before the restaurant, but the quality of the breakfast was really good. On the evening you can enjoy a wonderful cocktail on the Lobby bar with his amazing and friendly personal. The only thing I would recommend the hotel to improve is the level of English of his personal. Sometimes we have struggled a bit to communicate, in the reception or other part of the hotel. But other than that the hotel is a unique experience that I can highly recommend.

72marvinl

The Ritz-Carlton doesn’t disappoint anywhere on the globe, however the service here, takes attention to detail to another level. Right from the moment you enter. Definitely recommend. Also, gentleman called Peak, outstanding service! Very happy.

stevesR355VZ

I chose this hotel mainly for its prime location in Pearl River New City, near the shopping mall, close to Pearl River, and I truly didn’t expect to be amazed by the service starting from the reservation stage. After placing my booking online, I took the initiative to call the reservation department to inform them we were staying for a birthday celebration. The staff on the phone listened carefully to all my requests and noted down every detail. They were extremely patient answering all my inquiries, proactively followed up to confirm every arrangement days before check-in. The thoughtful and thorough work of the reservation team set a warm tone for our whole trip. From the moment we stepped through the doors, we were greeted with a sense of familiarity and comfort that made us feel right at home. We left with wonderful memories of the outstanding care delivered by every member of this hotel, especially the considerate reservation department. We are already eagerly looking forward to our next visit and the chance to enjoy the unparalleled hospitality of The Ritz-Carlton Guangzhou once again.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

French Spoken

German Spoken

Italian Spoken

Japanese Spoken

Malay Spoken

Facilities for Disabled Guests

On-site accessible self parking

Babysitting/Child Services

Garden

Chinese Spoken

Massage

Khmer Spoken

Swimming pool [outdoor]

Tours

Yoga room

Anti-viral cleaning products

Breakfast in the Room

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Alternative meal arrangement

Dutch Spoken

Full american breakfast

Shoeshine

Restaurant

Room service [24-hour]

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Daily Housekeeping

Dry Cleaning

Elevator

Croatian Spoken

Heating in public area

Ironing Service

Laundry

Lockers

Terrace

Hungarian Spoken

Latvian Spoken

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

French Spoken

German Spoken

Italian Spoken

Japanese Spoken

Malay Spoken

Facilities for Disabled Guests

On-site accessible self parking

Babysitting/Child Services

Garden

Chinese Spoken

Massage

Nearby Location

G.T. Land Plaza

136 m

Capricorn

254 m

Zhujiang New Town Sports Club (North Gate)

453 m

British Consulate-General Guangzhou

180 m

Guangzhou No. 2 Children's Palace

305 m

Consulate General of the United States, Guangzhou

330 m

G.T. Land Plaza Winter

435 m

Huacheng Square

603 m

Eur Am International Medical Center

605 m

Guangdong Museum

657 m

Guangzhou Women and Children's Medical Center

730 m

Pearl River New Town Coach Station

769 m

Canton Tower Wharf

1.40 km

Huilixuan Shopping Mall

1.48 km

St. Francis of Assisi's Chapel (Dong Shan)

2.31 km

10 Available Room Types

Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)

Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)

Sleep comfort items

Satellite Channels

Blackout curtains

Desk

Toiletries

Transfer shower

Visual alarm

Lever handle on door

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

Daily newspaper

Non-smoking

Adjustable height hand-held shower wand

Bar

Iron

Soundproof

Refrigerator

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Lowered electrical outlet

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Roll-in shower

Clothes Rack

Bathtub

Room service [24-hour]

Free bottled water

Club Suite, 1 Bedroom, City View

Sleep comfort items

Satellite Channels

Blackout curtains

Desk

Toiletries

Transfer shower

Visual alarm

Lever handle on door

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

Daily newspaper

Non-smoking

Adjustable height hand-held shower wand

Bar

Iron

Soundproof

Refrigerator

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Lowered electrical outlet

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Roll-in shower

Clothes Rack

Bathtub

Room service [24-hour]

Free bottled water

Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)

Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)

Sleep comfort items

Satellite Channels

Blackout curtains

Desk

Toiletries

Transfer shower

Visual alarm

Lever handle on door

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

Daily newspaper

Non-smoking

Adjustable height hand-held shower wand

Bar

Iron

Soundproof

Refrigerator

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Lowered electrical outlet

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Roll-in shower

Clothes Rack

Bathtub

Room service [24-hour]

Free bottled water

Club Suite, 1 King Bed, City View

Sleep comfort items

Satellite Channels

Desk

Toiletries

Balcony/Terrace

Transfer shower

Visual alarm

Lever handle on door

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

Daily newspaper

Non-smoking

Adjustable height hand-held shower wand

Bar

Iron

Soundproof

Refrigerator

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Lowered electrical outlet

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Roll-in shower

Clothes Rack

Bathtub

Room service [24-hour]

Free bottled water

Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

Sleep comfort items

Satellite Channels

Desk

Toiletries

Balcony/Terrace

Transfer shower

Visual alarm

Lever handle on door

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

Daily newspaper

Non-smoking

Adjustable height hand-held shower wand

Bar

Iron

Soundproof

Refrigerator

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Lowered electrical outlet

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Roll-in shower

Clothes Rack

Bathtub

Room service [24-hour]

Free bottled water

Hotel Details

AI Summary

Hotel Overview

The Ritz-Carlton, Guangzhou is a 5-star hotel in Guangzhou, Guangdong, China. This property offers a refined stay in the Tianhe area, with a range of guest services and multilingual staff. It is suited to travelers seeking a well-equipped hotel in a central city location.

Facilities and Services

The Ritz-Carlton, Guangzhou offers Free Wi-Fi, Internet, a Fitness / Gym, Garden, Hot tub / Jacuzzi, Massage service, Babysitting service, and Facilities for disabled guests. The property also provides self parking for disabled guests and multilingual staff, including English, Mandarin Chinese, French, German, Italian, Japanese, Malay, and Khmer.

About the Hotel Brand

The Ritz-Carlton is a luxury hotel brand known for upscale city and resort properties worldwide. It is part of Marriott International and is recognized for high-end accommodations and attentive service.

Location and Transportation

The Ritz-Carlton, Guangzhou is located on Xing'an Road in Tianhe, Guangzhou, Guangdong, China. The surrounding area is a central city district with convenient access to urban destinations. Travelers can reach the property by road, and the hotel is set within Guangzhou for easy city travel.

Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Sauna

Spa

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Bar

Buffet-Style Restaurant

Full american breakfast

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Babysitting/Child Services

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Terrace

Game Room

Library

Cleaning Services

Anti-viral cleaning products

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Shoeshine

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

French Spoken

German Spoken

Italian Spoken

Japanese Spoken

Malay Spoken

Chinese Spoken

Khmer Spoken

Korean Spoken

Dutch Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Miscellaneous

Facilities for Disabled Guests

On-site accessible self parking

Garden

Swimming pool [outdoor]

Tours

Yoga room

All Spaces Non-Smoking (public and private)

Elevator

Designated Smoking Area

Air Conditioning

Family Rooms

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About The Ritz-Carlton, Guangzhou

AI Summary

1. Is The Ritz-Carlton, Guangzhou a 5-star hotel?

Yes, it is a 5-star hotel.

2. Does The Ritz-Carlton, Guangzhou offer free Wi-Fi?

Yes, Free Wi-Fi is available.

3. What fitness facilities are available at The Ritz-Carlton, Guangzhou?

The hotel has a Fitness / Gym.

4. Does The Ritz-Carlton, Guangzhou have a hot tub or jacuzzi?

Yes, Hot tub / Jacuzzi is available.

5. Are babysitting services available at The Ritz-Carlton, Guangzhou?

Yes, Babysitting service is available.

6. Does The Ritz-Carlton, Guangzhou provide facilities for disabled guests?

Yes, Facilities for disabled guests are available.

7. What languages do the staff at The Ritz-Carlton, Guangzhou speak?

Staff speak English, Mandarin Chinese, French, German, Italian, Japanese, Malay, and Khmer.

8. Is parking available at The Ritz-Carlton, Guangzhou?

Yes, self parking for disabled guests is available.