The Ritz-Carlton, Guangzhou

4.0 / 5

•

3 Xing An Road, Tianhe District, Guangzhou City, Guangdong, China 510623

Reviews from Guests

4.0/5

7,280

Reviews

from real guests

F6056YXcarlosp

The Location of this amazing Hotel is perfect, you are in the business district with the metro a small walk away and the amazing Guangzhou New Television Tower fast around the corner. The Atmosphere is like you can expect from a Hotel like Ritz-Carlton. The rooms are exceptionally nice, comfortable and quiet, the bed is like a dream. But the most interesting was the toilet, because they have this intelligent toilet (a must try hehehe). The Cleanliness is like the to the best standards for a hotel of this name. And the attendance of the rooms it to the highest quality with a very nice personal details to make your stay the most unique experience. We tried the Buffett dinner the first night and it was perfect, it is a bit expensive but it is worth every single cent that you pay for it with a great selection of foods from all around the world. Also we were treated by the hotel for a small selection of cakes on the room before we went to bed. The Breakfast was sadly another experience because there was not enough breakfast tables and we end up in a tinny tiny table in the hall before the restaurant, but the quality of the breakfast was really good. On the evening you can enjoy a wonderful cocktail on the Lobby bar with his amazing and friendly personal. The only thing I would recommend the hotel to improve is the level of English of his personal. Sometimes we have struggled a bit to communicate, in the reception or other part of the hotel. But other than that the hotel is a unique experience that I can highly recommend.

72marvinl

The Ritz-Carlton doesn’t disappoint anywhere on the globe, however the service here, takes attention to detail to another level. Right from the moment you enter. Definitely recommend. Also, gentleman called Peak, outstanding service! Very happy.

stevesR355VZ

I chose this hotel mainly for its prime location in Pearl River New City, near the shopping mall, close to Pearl River, and I truly didn’t expect to be amazed by the service starting from the reservation stage. After placing my booking online, I took the initiative to call the reservation department to inform them we were staying for a birthday celebration. The staff on the phone listened carefully to all my requests and noted down every detail. They were extremely patient answering all my inquiries, proactively followed up to confirm every arrangement days before check-in. The thoughtful and thorough work of the reservation team set a warm tone for our whole trip. From the moment we stepped through the doors, we were greeted with a sense of familiarity and comfort that made us feel right at home. We left with wonderful memories of the outstanding care delivered by every member of this hotel, especially the considerate reservation department. We are already eagerly looking forward to our next visit and the chance to enjoy the unparalleled hospitality of The Ritz-Carlton Guangzhou once again.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

French Spoken

German Spoken

Italian Spoken

Japanese Spoken

Malay Spoken

Facilities for Disabled Guests

On-site accessible self parking

Babysitting/Child Services

Garden

Chinese Spoken

Massage

Khmer Spoken

Swimming pool [outdoor]

Tours

Yoga room

Anti-viral cleaning products

Breakfast in the Room

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Alternative meal arrangement

Dutch Spoken

Full american breakfast

Shoeshine

Restaurant

Room service [24-hour]

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Daily Housekeeping

Dry Cleaning

Elevator

Croatian Spoken

Heating in public area

Ironing Service

Laundry

Lockers

Terrace

Hungarian Spoken

Latvian Spoken

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

French Spoken

German Spoken

Italian Spoken

Japanese Spoken

Malay Spoken

Facilities for Disabled Guests

On-site accessible self parking

Babysitting/Child Services

Garden

Chinese Spoken

Massage

Nearby Location

G.T. Land Plaza

136 m

Capricorn

254 m

Huacheng Square

603 m

British Consulate-General Guangzhou

180 m

Guangzhou No. 2 Children's Palace

305 m

Consulate General of the United States, Guangzhou

330 m

Eur Am International Medical Center

605 m

Guangdong Museum

657 m

Guangzhou Women and Children's Medical Center

730 m

Pearl River New Town Coach Station

769 m

Huilixuan Shopping Mall

1.48 km

Guangzhou Friendship Store

1.51 km

Tianhe Stadium

2.11 km

Canton Tower

2.23 km

St. Francis of Assisi's Chapel (Dong Shan)

2.31 km

10 Available Room Types

Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)

Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)

Sleep comfort items

Satellite Channels

Blackout curtains

Desk

Toiletries

Transfer shower

Visual alarm

Lever handle on door

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

Daily newspaper

Non-smoking

Adjustable height hand-held shower wand

Bar

Iron

Soundproof

Refrigerator

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Lowered electrical outlet

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Roll-in shower

Clothes Rack

Bathtub

Room service [24-hour]

Free bottled water

Club Suite, 1 Bedroom, City View

Sleep comfort items

Satellite Channels

Blackout curtains

Desk

Toiletries

Transfer shower

Visual alarm

Lever handle on door

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

Daily newspaper

Non-smoking

Adjustable height hand-held shower wand

Bar

Iron

Soundproof

Refrigerator

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Lowered electrical outlet

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Roll-in shower

Clothes Rack

Bathtub

Room service [24-hour]

Free bottled water

Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)

Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)

Sleep comfort items

Satellite Channels

Blackout curtains

Desk

Toiletries

Transfer shower

Visual alarm

Lever handle on door

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

Daily newspaper

Non-smoking

Adjustable height hand-held shower wand

Bar

Iron

Soundproof

Refrigerator

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Lowered electrical outlet

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Roll-in shower

Clothes Rack

Bathtub

Room service [24-hour]

Free bottled water

Club Suite, 1 King Bed, City View

Sleep comfort items

Satellite Channels

Desk

Toiletries

Balcony/Terrace

Transfer shower

Visual alarm

Lever handle on door

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

Daily newspaper

Non-smoking

Adjustable height hand-held shower wand

Bar

Iron

Soundproof

Refrigerator

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Lowered electrical outlet

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Roll-in shower

Clothes Rack

Bathtub

Room service [24-hour]

Free bottled water

Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

Sleep comfort items

Satellite Channels

Desk

Toiletries

Balcony/Terrace

Transfer shower

Visual alarm

Lever handle on door

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

Daily newspaper

Non-smoking

Adjustable height hand-held shower wand

Bar

Iron

Soundproof

Refrigerator

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Lowered electrical outlet

Lowered view port in door

Deadbolt on door

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Roll-in shower

Clothes Rack

Bathtub

Room service [24-hour]

Free bottled water

Hotel Details

AI Summary

About The Ritz-Carlton, Guangzhou

The Ritz-Carlton, Guangzhou is a luxurious 5-star hotel offering an exquisite stay in the vibrant city of Guangzhou, China. This sophisticated accommodation provides guests with a refined atmosphere, impeccable service, and world-class amenities, ensuring a memorable experience for both leisure and business travelers in the heart of the city.

Services & Amenities at The Ritz-Carlton, Guangzhou

Guests at The Ritz-Carlton, Guangzhou can enjoy a wide array of facilities and services designed for comfort and convenience. These include free Wi-Fi, internet access, a fitness center, and a beautiful garden. For relaxation, indulge in the hot tub or Jacuzzi and massage service. The hotel also offers babysitting service and features facilities for disabled guests, including disabled parking (self-service). Multilingual staff speaking English, Mandarin, French, German, Italian, Japanese, Malay, Chinese, and Khmer are available to assist guests.

About the The Ritz-Carlton, Guangzhou Hotel Brand

The Ritz-Carlton, Guangzhou is part of The Ritz-Carlton Hotel Company, LLC, a globally recognized luxury hotel brand and a subsidiary of Marriott International. Known for its legendary service and elegant properties worldwide, The Ritz-Carlton brand embodies timeless luxury, exceptional comfort, and a commitment to personalized experiences, creating memorable stays for discerning travelers.

Location & Getting to The Ritz-Carlton, Guangzhou

The Ritz-Carlton, Guangzhou is ideally situated at 3 Xing An Road, Tianhe, Guangzhou, Guangdong, China 510623. This prime location places guests in the bustling Tianhe District, a major commercial and financial hub of Guangzhou. Travelers can easily reach the hotel via various city transportation options, with major roads and landmarks nearby providing convenient access to the hotel's prominent address in Guangzhou.

Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Sauna

Spa

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Bar

Buffet-Style Restaurant

Full american breakfast

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Babysitting/Child Services

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Terrace

Game Room

Library

Cleaning Services

Anti-viral cleaning products

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Shoeshine

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

French Spoken

German Spoken

Italian Spoken

Japanese Spoken

Malay Spoken

Chinese Spoken

Khmer Spoken

Korean Spoken

Dutch Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Miscellaneous

Facilities for Disabled Guests

On-site accessible self parking

Garden

Swimming pool [outdoor]

Tours

Yoga room

All Spaces Non-Smoking (public and private)

Elevator

Designated Smoking Area

Air Conditioning

Family Rooms

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About The Ritz-Carlton, Guangzhou

AI Summary

1. Does The Ritz-Carlton, Guangzhou offer free Wi-Fi?

Yes, The Ritz-Carlton, Guangzhou provides free Wi-Fi for its guests.

2. What languages do the staff at The Ritz-Carlton, Guangzhou speak?

The staff at The Ritz-Carlton, Guangzhou are multilingual and can speak English, Mandarin, French, German, Italian, Japanese, Malay, Chinese, and Khmer.

3. Does The Ritz-Carlton, Guangzhou have a fitness center?

Yes, The Ritz-Carlton, Guangzhou features a fitness center for guests.

4. Are there facilities for disabled guests at The Ritz-Carlton, Guangzhou?

Yes, The Ritz-Carlton, Guangzhou offers facilities for disabled guests.

5. Is disabled parking available at The Ritz-Carlton, Guangzhou?

Yes, disabled parking (self-service) is available at The Ritz-Carlton, Guangzhou.

6. Does The Ritz-Carlton, Guangzhou have a hot tub or Jacuzzi?

Yes, guests can enjoy a hot tub or Jacuzzi at The Ritz-Carlton, Guangzhou.

7. Is massage service available at The Ritz-Carlton, Guangzhou?

Yes, massage service is available at The Ritz-Carlton, Guangzhou.

8. Does The Ritz-Carlton, Guangzhou offer babysitting service?

Yes, babysitting service is available at The Ritz-Carlton, Guangzhou.

9. Is there a garden at The Ritz-Carlton, Guangzhou?

Yes, The Ritz-Carlton, Guangzhou features a garden for guests to enjoy.