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Reviews from Guests

4.0/5

tripadvisor

137

Reviews

from real guests

JohnSMah

2

/

5

If you're used to 3-star hotels, this is ok then. It is clean, has grandeur, but that's about it. If it's intending to be a 4-star hotel, then you'll have an issue. Sure, we came in the off season, but if amenities are advertised, then they should be available. The pool was closed for the 'winter'. The basketball court was locked but available to play, for a fee. That is really poor. Worst yet, the internet was slow and most sites are blocked (Gmail, Netflix, YouTube, Google, maps, etc). We didn't get any emails so felt completely disconnected and isolated. Not a feeling you should have at any hotel. Make sure you have a cell plan. And the food was bad. In the Blue Cafe, none of the food matched the ingredient descriptions, it was extremely slow service and the food quality was low. Perhaps as it's off season, sure, but there shouldn't be substitutions. The old and dated decor and faux Italian architecture will also make you feel out-of-place. It seems like they're trying to be something they're not, and just can't pull it off. Don't stay here if you have another choice.

Z9785HWmikeh

1

/

5

The Country Garden Phoenix is a truly dreadful hotel. Its stupidly ostentatious decor (which on closer inspection is falling apart), hides service levels that would make Faulty Towers look attractive. The staff are untrained and rude and the catering (if you can call it that) is truly dreadful. Despite the ludicrous and expansive interior, and the generous size of the rooms, the feel of the place is dark and oppressive. I would give this zero across the board if the system allowed it. DO NOT STAY HERE! There are way better options in Yangjiang.

gcelli_2000

4

/

5

Yangjiang is a small city with not many hotel options. This hotel have a great cost benefit. Well located and very comfortable. Big room and very clean. English speaking staff and very friendly. The manager Ms. Joyce is very attentive. Breakfast is reasonable with western and Chinese options. Don't ever expect that s 5 star hotel in small chinese city will be a real 5 star hotel. But this is good one. Could get 3 or 4 stars.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Facilities for Disabled Guests

On-site accessible self parking

Babysitting/Child Services

Dry Cleaning

Garden

Golf course [on-site]

Ironing Service

Karaoke

Pool with view

Swimming pool

Swimming pool [outdoor]

Table Tennis

Tennis Court

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

BBQ Facilities

German Spoken

Dutch Spoken

Full american breakfast

Restaurant

Room Service

Air conditioning in public area

Cash withdrawal

Chapel/Shrine

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Daily Housekeeping

Elevator

Heating in public area

Laundry

Terrace

Hungarian Spoken

Latvian Spoken

Hair/Beauty Salon

Souvenir/Gift Shop

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

10 Available Room Types

Room, 1 King Bed, Balcony, Lake View
Room, 1 King Bed, Balcony, Lake View
Room, 1 King Bed, Balcony, Lake View
Room, 1 King Bed, Balcony, Lake View
Room, 1 King Bed, Balcony, Lake View
Room, 1 King Bed, Balcony, Lake View
Room, 1 King Bed, Balcony, Lake View

Room, 1 King Bed, Balcony, Lake View

Free Wifi

Free Wifi

Towels

Towels

Hair dryer

Hair dryer

Heating

Heating

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Bathrobes

Bathrobes

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Air Conditioning

Air Conditioning

Daily housekeeping

Daily housekeeping

Roll-in shower

Roll-in shower

Bidet

Bidet

Balcony/Terrace

Balcony/Terrace

Room service [24-hour]

Room service [24-hour]

Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Free Wifi

Free Wifi

Towels

Towels

Hair dryer

Hair dryer

Heating

Heating

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Bathrobes

Bathrobes

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Air Conditioning

Air Conditioning

Daily housekeeping

Daily housekeeping

Roll-in shower

Roll-in shower

Bidet

Bidet

Balcony/Terrace

Balcony/Terrace

Room service [24-hour]

Room service [24-hour]

Superior Room, 1 King Bed, Balcony, City View
Superior Room, 1 King Bed, Balcony, City View
Superior Room, 1 King Bed, Balcony, City View
Superior Room, 1 King Bed, Balcony, City View
Superior Room, 1 King Bed, Balcony, City View
Superior Room, 1 King Bed, Balcony, City View

Superior Room, 1 King Bed, Balcony, City View

Free Wifi

Free Wifi

Towels

Towels

Hair dryer

Hair dryer

Heating

Heating

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Bathrobes

Bathrobes

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Air Conditioning

Air Conditioning

Daily housekeeping

Daily housekeeping

Roll-in shower

Roll-in shower

Bidet

Bidet

Balcony/Terrace

Balcony/Terrace

Room service [24-hour]

Room service [24-hour]

Deluxe Room, 2 Double Beds
Deluxe Room, 2 Double Beds
Deluxe Room, 2 Double Beds
Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Free Wifi

Free Wifi

Towels

Towels

Hair dryer

Hair dryer

Heating

Heating

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Bathrobes

Bathrobes

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Air Conditioning

Air Conditioning

Daily housekeeping

Daily housekeeping

Roll-in shower

Roll-in shower

Bidet

Bidet

Balcony/Terrace

Balcony/Terrace

Room service [24-hour]

Room service [24-hour]

Room, 2 Double Beds, Balcony, Lake View
Room, 2 Double Beds, Balcony, Lake View
Room, 2 Double Beds, Balcony, Lake View
Room, 2 Double Beds, Balcony, Lake View

Room, 2 Double Beds, Balcony, Lake View

Free Wifi

Free Wifi

Towels

Towels

Hair dryer

Hair dryer

Heating

Heating

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Bathrobes

Bathrobes

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Air Conditioning

Air Conditioning

Daily housekeeping

Daily housekeeping

Roll-in shower

Roll-in shower

Bidet

Bidet

Balcony/Terrace

Balcony/Terrace

Room service [24-hour]

Room service [24-hour]

Hotel Details

generate-AIAI Summary

About Four Points by Sheraton Yangjiang City Center

This 5-star hotel, Four Points by Sheraton Yangjiang City Center, offers a sophisticated and comfortable stay in the heart of Yangjiang, China. Guests can enjoy a welcoming atmosphere with excellent services, including a refreshing swimming pool, a well-equipped fitness center, and beautiful garden spaces for relaxation. It's an ideal choice for both business and leisure travelers seeking quality accommodation in Guangdong Province.


Services & Amenities at Four Points by Sheraton Yangjiang City Center

Four Points by Sheraton Yangjiang City Center provides an array of facilities for a comfortable stay. Guests can enjoy free Wi-Fi, internet access, a fitness center, and a garden. Recreational options include an on-site golf course, karaoke, a swimming pool with a view, an outdoor pool, a ping-pong table, and a tennis court. Services include English-speaking and Mandarin Chinese-speaking staff, accessible facilities, accessible self-parking, babysitting, dry cleaning, ironing, tour services, and virus-killing disinfectants.


About the Four Points by Sheraton Yangjiang City Center Hotel Brand

Four Points by Sheraton Yangjiang City Center is part of the esteemed Four Points by Sheraton brand, a Marriott International family member. This brand is recognized globally for providing a balanced travel experience with a focus on comfort, genuine service, and essential amenities for both business and leisure guests.


Location & Getting to Four Points by Sheraton Yangjiang City Center

Four Points by Sheraton Yangjiang City Center is strategically located on Hubin West Road in Yangdong, Yangjiang, Guangdong Province, China. This central location in Yangjiang City Center offers convenient access for travelers. Major roads provide direct routes to the hotel, making it accessible for those arriving by private transportation.


Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Bar

BBQ Facilities

Buffet-Style Restaurant

Full american breakfast

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Activities

Table Tennis

Tennis Court

Entertainment and Family Services

Babysitting/Child Services

Karaoke

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Family/child friendly

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Chapel/Shrine

Terrace

Cleaning Services

Dry Cleaning

Ironing Service

Anti-viral cleaning products

Body thermometer

Cashless payment service

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Daily Housekeeping

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Korean Spoken

German Spoken

Dutch Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Miscellaneous

Facilities for Disabled Guests

On-site accessible self parking

Garden

Golf course [on-site]

Pool with view

Swimming pool

Swimming pool [outdoor]

Tours

All Spaces Non-Smoking (public and private)

Elevator

Designated Smoking Area

Family Rooms

Non-smoking Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Four Points by Sheraton Yangjiang City Center

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1. Is Wi-Fi available at Four Points by Sheraton Yangjiang City Center?

Yes, Four Points by Sheraton Yangjiang City Center provides guests with free Wi-Fi and general internet access.

2. Does Four Points by Sheraton Yangjiang City Center have a swimming pool?

Yes, the hotel features a swimming pool, including an outdoor pool and a pool with a view.

3. Is there a fitness center at Four Points by Sheraton Yangjiang City Center?

Yes, guests can utilize the fitness center at Four Points by Sheraton Yangjiang City Center.

4. Does Four Points by Sheraton Yangjiang City Center offer parking?

Yes, accessible self-parking is available for guests at Four Points by Sheraton Yangjiang City Center.

5. What languages do the staff speak at Four Points by Sheraton Yangjiang City Center?

Staff at Four Points by Sheraton Yangjiang City Center are fluent in both English and Mandarin Chinese.

6. Are there recreational activities available at Four Points by Sheraton Yangjiang City Center?

Yes, the hotel offers a garden, an on-site golf course, karaoke, a ping-pong table, and a tennis court.

7. Does Four Points by Sheraton Yangjiang City Center provide services for families?

Yes, babysitting service is available at Four Points by Sheraton Yangjiang City Center.

8. Are there dry cleaning and ironing services at Four Points by Sheraton Yangjiang City Center?

Yes, the hotel provides both dry cleaning and ironing services for guests.