review-bg-image

Reviews from Guests

4.0/5

tripadvisor

293

Reviews

from real guests

o2mpx

3

/

5

Although rating is 3 stars, the facility has seen its better days. Stayed one night as part of your, room was spacious but age has taken its toil. Bathroom grouts showed mildew stains, air condition was good and strong, room furnishings had seen their best days. Overall typical of western chain hotels that opened in China a few decades ago. Given the guest traffic, not unusual for a city that was developed early on.

teeci

2

/

5

Please take the dusting more seriously. I checked out this morning from a room on the Executive Floor, and I noticed some areas were overlooked. I hope the housekeeping team can pay closer attention to details such as the shelf, TV remote, bedside area, and table lamp in the future.

Leonhkny

3

/

5

Always a big fan of Sheraton but the Zhongshan one is a huge let-down. Well, location is unbeatable with a nice waterfront view. Room is spacious. Management, however, is quite a mess. Arrived at 4pm and was told room is not ready. Housekeeping is clumsy and careless. Bellboy left our luggage in lobby and did not send them to room until we called front desk. While the front desk lady was helpful, the hotel is clearly overwhelmed with tour groups. The whole place is chaotic with people at every corner of lobby. I am afraid there are way better options nearby.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Spa

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Bicycles

Access all room by interior corridor

Audible alarms in all guest rooms and suites

Audible alarms in all public hallways

Mobility accessibility in some rooms

On-site accessible self parking

Roll-in shower in some rooms

Secondary locks on some room windows

Self-closing doors on all guest rooms and suites

Visual alarms in all public hallways

Wired Internet

Wi-Fi in public areas

Garden

Golf course [on-site]

Ironing Service

Khmer Spoken

Pool with view

Daily Housekeeping

Japanese Spoken

Swimming pool

Fax/Photocopying

Swimming pool [outdoor]

Table Tennis

Ticket Service

Tours

Yoga room

Anti-viral cleaning products

Body thermometer

Breakfast in the Room

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Alternative meal arrangement

Asian breakfast

BBQ Facilities

German Spoken

Dutch Spoken

Grocery Deliveries

Shoeshine

Suit Press

Poolside bar

Restaurant [kosher]

Restaurant

Room service [24-hour]

Snack Bar

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Croatian Spoken

Heating in public area

Laundry

Library

Lockers

Postal service

Smoke-free property

Hungarian Spoken

Latvian Spoken

Business Center

Non-smoking Rooms

Game Room

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Malay Spoken

Norwegian Spoken

Karaoke

Entertainment Staff

10 Available Room Types

Club Room, 2 Twin Beds, City View
Club Room, 2 Twin Beds, City View
Club Room, 2 Twin Beds, City View
Club Room, 2 Twin Beds, City View
Club Room, 2 Twin Beds, City View
Club Room, 2 Twin Beds, City View
Club Room, 2 Twin Beds, City View

Club Room, 2 Twin Beds, City View

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Bar

Bar

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Exterior corridor

Exterior corridor

Telephone

Telephone

Clothes Rack

Clothes Rack

Desk

Desk

Towels

Towels

Minibar

Minibar

Roll-in shower

Roll-in shower

Lowered view port in door

Lowered view port in door

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Deadbolt on door

Deadbolt on door

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Bathtub

Bathtub

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Exterior corridor

Exterior corridor

Clothes Rack

Clothes Rack

Desk

Desk

Roll-in shower

Roll-in shower

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Telephone

Telephone

Lever handle on door

Lever handle on door

Slippers

Slippers

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Sitting Area

Sitting Area

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Bar

Bar

Soundproof

Soundproof

Dining Area

Dining Area

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Minibar

Minibar

Lowered view port in door

Lowered view port in door

Deadbolt on door

Deadbolt on door

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Bathtub

Bathtub

Kitchen

Kitchen

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Room, 2 Twin Beds, City View
Room, 2 Twin Beds, City View
Room, 2 Twin Beds, City View
Room, 2 Twin Beds, City View
Room, 2 Twin Beds, City View

Room, 2 Twin Beds, City View

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Bar

Bar

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Exterior corridor

Exterior corridor

Telephone

Telephone

Clothes Rack

Clothes Rack

Desk

Desk

Towels

Towels

Minibar

Minibar

Roll-in shower

Roll-in shower

Lowered view port in door

Lowered view port in door

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Deadbolt on door

Deadbolt on door

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Bathtub

Bathtub

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Room, 2 Twin Beds, River View
Room, 2 Twin Beds, River View
Room, 2 Twin Beds, River View
Room, 2 Twin Beds, River View
Room, 2 Twin Beds, River View

Room, 2 Twin Beds, River View

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Bar

Bar

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Exterior corridor

Exterior corridor

Telephone

Telephone

Clothes Rack

Clothes Rack

Desk

Desk

Towels

Towels

Minibar

Minibar

Roll-in shower

Roll-in shower

Lowered view port in door

Lowered view port in door

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Deadbolt on door

Deadbolt on door

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Bathtub

Bathtub

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Room, 1 King Bed, River View
Room, 1 King Bed, River View
Room, 1 King Bed, River View
Room, 1 King Bed, River View

Room, 1 King Bed, River View

Non-smoking

Non-smoking

TV

TV

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Bar

Bar

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Exterior corridor

Exterior corridor

Telephone

Telephone

Clothes Rack

Clothes Rack

Desk

Desk

Towels

Towels

Minibar

Minibar

Roll-in shower

Roll-in shower

Lowered view port in door

Lowered view port in door

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Deadbolt on door

Deadbolt on door

Lever handle on door

Lever handle on door

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Bathtub

Bathtub

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Hotel Details

generate-AIAI Summary

About Sheraton Zhongshan Hotel

Discover the luxurious 5-star Sheraton Zhongshan Hotel, a sophisticated retreat offering an elegant atmosphere in Zhongshan, China. This hotel provides a comfortable and upscale stay, blending international service standards with local charm, making it an ideal choice for both business and leisure travelers exploring the Guangdong region.


Services & Amenities at Sheraton Zhongshan Hotel

Sheraton Zhongshan Hotel offers a range of convenient services and amenities for guests, including complimentary Wi-Fi access throughout the property. The hotel staff are proficient in English, Cantonese, and Mandarin, ensuring clear communication. Guests can enjoy access to bicycles, and all room entrances are via an interior corridor. Enhanced safety features include audible alarms in all guest rooms and hallways, second locks on some windows, and secure doors. For guests with mobility needs, the hotel offers accessible rooms, wheelchair-accessible bathrooms in some rooms, and dedicated disabled parking (self-service).


About the Sheraton Zhongshan Hotel Brand

Sheraton Zhongshan Hotel is part of the globally renowned Sheraton Hotels & Resorts brand, a flagship collection within Marriott International. Sheraton is recognized for its commitment to premium comfort, sophisticated facilities, and intuitive service, offering travelers a familiar and high-quality experience across its extensive portfolio of hotels and resorts worldwide.


Location & Getting to Sheraton Zhongshan Hotel

Sheraton Zhongshan Hotel is conveniently situated at 28 Xiti Road, Zhongshan, Guangdong, China. This prime address places guests in the heart of Zhongshan, offering easy access to the city's key areas. Travelers can reach the hotel by private transportation, using the hotel's address as a clear reference point for navigation within the Guangdong province.


Facilities Details

Pool and Spa

Fitness Center

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Asian breakfast

Bar

BBQ Facilities

Buffet-Style Restaurant

Grocery Deliveries

Poolside bar

Restaurant [kosher]

Restaurant

Room service [24-hour]

Snack Bar

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Activities

Table Tennis

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Postal service

Smoke-free property

Family/child friendly

Playground

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Library

Game Room

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Shoeshine

Suit Press

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Khmer Spoken

Japanese Spoken

Spanish Spoken

German Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Bicycles

Access all room by interior corridor

Audible alarms in all guest rooms and suites

Audible alarms in all public hallways

Mobility accessibility in some rooms

On-site accessible self parking

Roll-in shower in some rooms

Secondary locks on some room windows

Self-closing doors on all guest rooms and suites

Visual alarms in all public hallways

Garden

Golf course [on-site]

Pool with view

Swimming pool

Swimming pool [outdoor]

Tours

Yoga room

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Family Rooms

Non-smoking Rooms

Check-in [24-hour]

Security [24-hour]

Soundproof Rooms

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Sheraton Zhongshan Hotel

generate-AIAI Summary

1. Does Sheraton Zhongshan Hotel offer free Wi-Fi?

Yes, Sheraton Zhongshan Hotel provides complimentary Wi-Fi access for its guests.

2. What languages do the staff at Sheraton Zhongshan Hotel speak?

The staff at Sheraton Zhongshan Hotel are able to communicate in English, Chinese (Cantonese), and Chinese (Mandarin).

3. Does Sheraton Zhongshan Hotel have parking facilities?

Yes, Sheraton Zhongshan Hotel offers disabled parking as a self-service option for guests.

4. Are there accessible rooms for guests with mobility needs at Sheraton Zhongshan Hotel?

Yes, Sheraton Zhongshan Hotel offers mobility accessible rooms and wheelchair-accessible bathrooms in some rooms.

5. Are all guest rooms at Sheraton Zhongshan Hotel accessed via an interior corridor?

Yes, all guest room entrances at Sheraton Zhongshan Hotel are accessed via an interior corridor.

6. Are there audible alarms in the guest rooms and hallways at Sheraton Zhongshan Hotel?

Yes, Sheraton Zhongshan Hotel features audible alarms in all guest rooms and all hallways for safety.

7. Does Sheraton Zhongshan Hotel provide bicycles for guests?

Yes, guests at Sheraton Zhongshan Hotel have access to bicycles.

8. Are there additional security features in the guest rooms at Sheraton Zhongshan Hotel?

Yes, some rooms at Sheraton Zhongshan Hotel are equipped with second locks on windows.