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Reviews from Guests

4.0/5

tripadvisor

167

Reviews

from real guests

Hawkdai007

4

/

5

Stayed there for one night and overall it was not too bad. Although I can see the hotel is quite old, the facility is actually relatively well maintained. Also their Gym was quite a surprise to me. Location is very good as well.

NearbyCactus

3

/

5

Firstly, this is a 5 star hotel by Chinese standards, not international. My wife & I stayed for 9 nights. The lobby and public spaces are pretty good, well maintained, clean & tidy. The restaurant has a good variety of food, and the quality is pretty good too. It cost us an extra 50 RMB per day to get breakfasts included for the 2 of us. This well worth it. They have a good gym, pool & sauna. Note that you will need a swimming cap if you want to swim in the indoor pool. The room itself is where the standards started to drop. It was a good size with plenty of space. But it was quite damp, and the smell when you enter the room just about knocks you over. It's a smell I've experienced in a lot of Chinese hotels. I think a mix of humid mustiness mixed with cigarette stench. The floor was supposed to be non-smoking, but I think it's fairly regularly flaunted by Chinese guests. There were cigarette burns on the carpet. The bed-sheets were just about always damp & clammy because of the humidity. I think a 5 star hotel (by whatever standard) should really have some form of functioning humidity control in a humid city such as Haikou. The toilet would occasionally not seal properly, meaning that water would continuously run into the bowl. When this happens, you can't flush it. Again, this is something I have experienced in other Chinese hotels, and is just a consequence of cheap parts & poor maintenance (in my opinion).

chanyu1

4

/

5

Stayed at this hotel for 2 nights during my golf trip to Haikou and found the stay pleasant. This hotel would easily make the international 4-star rating but not 5-star. The room is nice and comfortable but the carpet and couch have stains. The coffee pot is plugged inside the cabinet under the TV so if you want to boil water for coffee or team, the inside of the cabinet gets wet from the exhausting steam. But the best thing about this hotel is it's a business hotel not frequented by Chinese tour groups, hence no crowds especially during breakfast. Here, one can leisurely select the variety of breakfast items from coffee brewed from an espresso machine to true bread stations for bread toast, croissants, or pastries to salad bar. There's such a variety of food items, if you select a piece from each dish you would be filled. Overall, this is a nice comfortable hotel without the combative Chinese tourist crowd but does not reach international 5- 5-star standards...

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Wi-Fi in public areas

Garden

Ironing Service

Karaoke

Solarium

Swimming pool

Fax/Photocopying

Swimming pool [outdoor]

Tennis Court

Ticket Service

Tours

Breakfast in the Room

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Korean Spoken

Physical distancing of at least 1 meter

Rooms sanitized between stays

Asian breakfast

BBQ Facilities

Dutch Spoken

Shoeshine

Poolside bar

Restaurant

Room service [24-hour]

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Laundry

Lockers

Postal service

Smoke-free property

Latvian Spoken

Business Center

Golf Course (within 2 miles)

Game Room

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [on-site]

Malay Spoken

Norwegian Spoken

Entertainment Staff

Bicycle Rental

7 Available Room Types

Premier Deluxe Room
Premier Deluxe Room
Premier Deluxe Room
Premier Deluxe Room
Premier Deluxe Room
Premier Deluxe Room

Premier Deluxe Room

room-size-icon

40 Square Meter

TV

TV

Smoking allowed

Smoking allowed

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Toiletries

Toiletries

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Room service [24-hour]

Room service [24-hour]

Deluxe Room
Deluxe Room
Deluxe Room
Deluxe Room

Deluxe Room

TV

TV

Smoking allowed

Smoking allowed

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Toiletries

Toiletries

Towels

Towels

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Room service [24-hour]

Room service [24-hour]

Superior Queen
Superior Queen
Superior Queen

Superior Queen

room-size-icon

40 Square Meter

Bathrobes

Bathrobes

Bathroom phone

Bathroom phone

Cleaning Products

Cleaning Products

Hair dryer

Hair dryer

Mirror

Mirror

Scale

Scale

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Telephone

Telephone

TV

TV

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Fan

Fan

Heating

Heating

Linens

Linens

Slippers

Slippers

Umbrella

Umbrella

Complimentary tea

Complimentary tea

Minibar

Minibar

Refrigerator

Refrigerator

Carpeted

Carpeted

Desk

Desk

Sofa

Sofa

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Exterior corridor

Exterior corridor

Safe

Safe

Locker

Locker

Shower

Shower

Junior Suite
Junior Suite
Junior Suite

Junior Suite

room-size-icon

64 Square Meter

Deluxe Twin
Deluxe Twin
Deluxe Twin

Deluxe Twin

room-size-icon

30 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Sauna

Solarium

Parking and Transportation

Airport Shuttle (free)

Bicycle Rental

Food & Drink

Breakfast in the Room

Asian breakfast

Bar

BBQ Facilities

Buffet-Style Restaurant

Poolside bar

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Activities

Tennis Court

Golf Course (within 2 miles)

Entertainment and Family Services

Kids club

Karaoke

Cash withdrawal

Postal service

Smoke-free property

Family/child friendly

Playground

Nightclub/DJ

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Hair/Beauty Salon

Common Areas

Game Room

Cleaning Services

Ironing Service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Physical distancing of at least 1 meter

Rooms sanitized between stays

Shoeshine

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Korean Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Latvian Spoken

Malay Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Swimming pool

Swimming pool [outdoor]

Tours

Elevator

Facilities for Disabled Guests

Air Conditioning

Heating

Designated Smoking Area

Family Rooms

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [on-site]