Meilan HNA

A shuttle bus from airport T2 terminal Was surprised to be offered a room as part of 6 hour lay over (free, mian fei) However, the rooms are "possibly shared". So, offered a single room ... for 200 RMB Reception staff was lazy and rude ... Shuttle bus back to the terminal? - go look at the schedule, wave in a direction ... please print out a tax invoice - ask the person when u check out. .... but I already paid you .... cant do it. Probably should go work in a non hospitality role..

By far more best looking option in or around Haikou airport. I arrived late and had an ongoing journey from the railway station the next afternoon so finding a hotel within the complex of both was very convenient. Large, clean, comfortable rooms at a good priced. Well equipped as any similar standard western hotel. Staff were fine and spoke English. Wifi was fine too. I can’t comment on any other facilities as I just went to the shop in the hotel for supplies on my arrival and skipped breakfast. Would certainly stay again.

We stayed at this hotel for one night in order to avoid having to get up at 4am in a city hotel to get to the airport by 5am., two hours before departure, which was 7am. When we checked in, the staff assured us there would be no problem getting a taxi at 5am in the morning. (They could not speak English, but our Chinese was more than good enough, and they could understand us.) The next morning when we went down there were no taxis around, and the said they could not get one that early in the morning--end of conversation, they showed little concern for us. We were resigned to walking, even though it is a difficult 300 meter walk in total darkness pulling heavy luggage, and my wife has a bad back. The two girls on duty could not operate the credit card machine to cancel my deposit and charge me for the room and previous evening's meal. After about 20 minutes of trying, they gave up and asked for cash, which I gave them as time was getting late we were starting to panic. They never gave me a receipt for the cash payment, nor did they give me back the c.c. deposit receipt I had given them. We started walking to the airport. About 50 meters from the hotel, a taxi spotted us and pulled up. Just as we got our luggage loaded and were starting to pull away, one of the girls came running out and said I still owed 60 RMB for the evening meal, which was true, so I gave her cash for that. Fortunately, we got to the airport early enough because it was crowded and chaotic in the terminal. I was resigned to the fact that I would probably be charged twice for the room. By some stroke of luck, they must have figured out how to cancel the deposit after we left because we have not been charged for it on the credit c. statement. Their POOR SERVICE resulted in our having a miserable 5. a.m. nightmare at the Hainan Meilan Hotel.