InterContinental Sanya Haitang Bay Resort

Booked a hotel with dinners and it was a total mistake. The staff just don't understand who you are or why you came to their dinner, called somewhere, asked us to chat for something, called the reception. You end up spending 40-60 minutes explaining who you are and why you even came to them, no choice, giving a set menu to the room, no matter how many people are in the room.... rescued by a Russian-speaking guy named Khurshid, but he's not omnipotent either, it's not convenient to yank him all the time, the staff should be ready for the guests Kid's club cool, kid happy The area by Sanya's standards is bald and empty, three pools and all. Rooms are old but clean frankly, this is the worst intercontinental I've ever been in and I'm never coming back here and advising anyone else. for the money that costs this hotel can be chosen much better and the choice is gigantic I'm sorry Khurshid, if you're reading this for a grade, you're a good guy and you've helped us a lot, but the staff at the dinners ruined the whole hotel attitude, just a mockery of 40, 60 minutes of explaining you're not a deer. Better or add a normal dinner from IHG appropriate to the status of the hotel or remove it altogether and don't embarrass yourself Well, the epilogue is a complete disregard for the abandoned claim that through the feedback form in the IHG app that through the booking system......and probably because there is nothing to answer on the substance of the question complete review on YouTube Channel banka travel

Initially impressed with the service at check in. Room was good. Breakfast for Europeans below standard. Restaurant not too crowded at breakfast time. Had a nice lunch in aquarium restaurant, apart from out of control children and shouting parents! Are these people audio impaired or what? We stayed 2 nights and then moved to the Atlantis hotel further round Haitang Bay where I am writing this review from. The Intercon by comparison is far superior. However when staying at so-called “International “ hotels in China you have to adopt a fairly low bar for your expectations in terms of quality and value for money.

Stayed at this hotel from 23.03 to 27.03 in a one-bedroom suite with lounge access. The lounge hosts afternoon tea (sandwiches, cakes, fruit) and dinners (salads, local noodle soup, several main courses + strong and low alcohol). From the interesting in the hotel there is a restaurant Aqua underwater with a presentation of mermaids . Were in it at lunch in the format of buffet + refreshments and beer, for two paid about 900 yuan. Also from entertainment you can feed fish and turtles from boats special food and cabbage for 200 yuan. Live music in the lobby bar tonight. The hotel staff is friendly and very responsive , can in any matter, the staff who, do not speak English use an interpreter. There are a few big downsides, these are: 1. The construction is close by, spoiling the view and naturally there is construction noise. 2. Cleaning is not high level, the mirrors in the rooms are dirty, the area near the pool is also some unwashed, the textiles in public areas look not fresh, especially closer to the sea. 3. You can't swim in the sea.