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Reviews from Guests

4.0/5

tripadvisor

1,238

Reviews

from real guests

E6305WQjuliak

5

/

5

The hotel is gorgeous! A huge area with three large lawns in front of the beach where wedding ceremonies are held. Wonderful beach, better than neighbouring Mariott and Sheraton. Lots of sunbeds, umbrellas, lots of shade under the trees, giving out and throwing in towels on the beach. The towels are yellow, soft, cozy, unwashed. The sea was warm and clean, but the waves, sometimes you can jump on the waves, but often you can't enter the sea, the waves are knocked down. Helped out a large swimming pool, albeit 1.2 m deep, but worked until 10 p.m., we and other adults swam the county lane with great pleasure before and after dinner. We took half board, breakfasts were good, especially liked the fried Chinese dumplings, not much cheese, quite simple pastries. But dinner was in a restaurant by the sea with a beautiful view and an incredible selection of meat (lamb yum-yum barbecues) and seafood, both raw, which could be typed and given to boil or fry, and ready and peeled. We chose peeled, adding vegetables and seasonings to taste. Plus wine and beer without restrictions. Now for the plates. We arrived at night and were at the hotel at 4 a.m., check-in at 3 p.m., so we had to pay extra for the earlier check-in for an entire day - just under 1,000 yuan. The temporary room was large, with a shower on the balcony, a sofa and armchairs, a bath and shower and a toilet behind a glass fence. Then we were moved into a booked room on the 6th floor overlooking the sea, it was smaller, without an unnecessary bathtub and a glass fence around the toilet. The bed is huge, 2 soft pillows each, the bed is snow white, changed frequently, clean the room perfectly. The air conditioning is quiet and even works without a key, so getting back to your room is a buzz. There's nothing to pick on, though the heavy bathroom compartment door opens like a bank vault, and the light glass door to the balcony flies and can bite your fingers off. The blackout curtains completely darken the room, at night it's absolutely dark. Now for the weather. We knew May wasn't a good season, we were ready for clouds and rain. The rains were rare, the clouds didn't bother, sunbathed under clouds-tree-umbrella and with cream well. And on the last day it was real sunshine, and it was a challenge, very sultry outside and in the room, having to close the curtains dry to give the air conditioning a chance. So the clouds turned out to be just grace. Another plus of the hotel - every day until 6 p.m. two or three Russian-speaking guides are on duty, book a taxi, solve all issues. The only downside is that we booked a tour of Romantic Park with a show with guides, it turned out to be unreasonably expensive, uncomfortable, long and uninteresting, with a boring and meagre early dinner at 5 p.m. in a small and uninteresting restaurant in a tiny room (especially compared to the missing paid dinner at the hotel). The show is 1 hour long and can't be called exciting unless you've never been to a circus. The result- the hotel is chic, the food is wonderful, the sea is clear, the weather is our friend and gives opportunities for independent trips to the mountain and Joy City! We'll definitely be back!

tatianaeI3516SJ

1

/

5

Very disappointed with the operation of this hotel. Pre-booked and fully paid for the Sea view family suite from 21.03.26 to 29.03.26, but 2 days before arrival it was reported that overbooking took place at the hotel. I think Level 5* hotels should not sell rooms more than they are, should live up to the level and value their reputation. I do not recommend choosing this hotel, as the uncleanliness of the hotel will leave a negative imprint on the rest in general.

isterika_52

5

/

5

The hotel is great, out of the cons- the lack of incendiary music in the pool area, probably because it's for too family, a lot of kids, I kind of didn't take that into account when choosing, in the evenings it's boring, out of the pros- chic territory, chic beach, sea warmest, clean, deckchairs always enough, especially after 1:00 p.m., cleaning daily, in the rooms clean and fresh

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Hot Tub

Spa

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Children's books and toys

Wi-Fi in public areas

Babysitting/Child Services

Fishing

Game Room

Garden

Ironing Service

Pool with view

Private Beach Area

Daily Housekeeping

Swimming pool

Swimming pool [outdoor]

Table Tennis

Ticket Service

Tours

Water sports (motorized)

Water sports (non-motorized)

Body thermometer

Cashless payment service

Sanitized kitchen and tableware items

Staff trained in safety protocol

Asian breakfast

Dutch Spoken

Suit Press

Poolside bar

Restaurant

Room service [24-hour]

Vending machine

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Croatian Spoken

Invoice provided

Laundry

Lockers

Postal service

Terrace

Hungarian Spoken

Kids facilities

Latvian Spoken

Business Center

Golf Course (within 2 miles)

Library

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Karaoke

Entertainment Staff

Valet Parking

Bicycle Rental

10 Available Room Types

Luxury Ocean-View Junior Suite (Twin)
Luxury Ocean-View Junior Suite (Twin)
Luxury Ocean-View Junior Suite (Twin)

Luxury Ocean-View Junior Suite (Twin)

room-size-icon

56 Square Meter

Free Wifi

Free Wifi

Telephone

Telephone

Air Conditioning

Air Conditioning

Desk

Desk

Window

Window

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Ironing Facilities

Ironing Facilities

Refrigerator

Refrigerator

Cable Channels

Cable Channels

Racer Sea View Suite
Racer Sea View Suite
Racer Sea View Suite

Racer Sea View Suite

room-size-icon

97 Square Meter

Poolside Suite
Poolside Suite
Poolside Suite

Poolside Suite

room-size-icon

56 Square Meter

Deluxe Sea View Queen
Deluxe Sea View Queen
Deluxe Sea View Queen

Deluxe Sea View Queen

room-size-icon

42 Square Meter

Deluxe Garden View Queen
Deluxe Garden View Queen
Deluxe Garden View Queen

Deluxe Garden View Queen

room-size-icon

56 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Private Beach Area

Spa

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Bicycle Rental

Food & Drink

Asian breakfast

Bar

Buffet-Style Restaurant

Poolside bar

Restaurant

Room service [24-hour]

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Activities

Fishing

Table Tennis

Golf Course (within 2 miles)

Entertainment and Family Services

Children's books and toys

Babysitting/Child Services

Air conditioning in public area

Cash withdrawal

Invoice provided

Postal service

Family/child friendly

Kids club

Kids facilities

Playground

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Business Center

Common Areas

Game Room

Terrace

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Body thermometer

Cashless payment service

Sanitized kitchen and tableware items

Staff trained in safety protocol

Suit Press

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Dutch Spoken

Finnish Spoken

Hindi Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Pool with view

Swimming pool

Swimming pool [outdoor]

Tours

Water sports (motorized)

Water sports (non-motorized)

Elevator

Facilities for Disabled Guests

Air Conditioning

Heating

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [on-site]