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Reviews from Guests

5.0/5

tripadvisor

2,753

Reviews

from real guests

BWalkers

3

/

5

I stayed here for the last night during my 10 day business trip in China. From the start, the lobby looked dark and dated. The check in counter was on the left next to the massive wall - giving you a bit of insignificant vibe. Checked in went smoothly for all 3 of us who booked for 3 rooms. We then directed to find the elevators for our rooms with a specific instruction of how to open the door using the key card. It felt a bit weird but I understood why when I tried to open it. While walking in the hallway, I could smell cigarette but it was quite normal by now (after a week and a bit in the country - wasn't my first time in the country but it's a revisit after ten plus year). Was hoping that the smell would just stay outside. Opened the door and could smell the hint of it. I chose not to make a fuss since I needed to rush for my arranged dinner. However, it might have been too much for one of my colleagues as he needed to revisit the front desk for a new room - his first attempt was too much of the cigarette smell to bear. The room decor was quite dated although the room quality was ok but I didn't feel the Intercontinental from the room. It could have been from any local hotel in China, to be honest. After the dinner, I went back to the room, cleaned up and quite ready for bed. I did turn the A/C setting down to 20 degree C as the room was too warm for my liking. Went to bed and woke up sweat. Checked the temperature, the setting was exactly as I set before bed but the actual temperature was 25 degree. Tried not too think too much and tried hard to go back to sleep. This time, it wasn't as easy as the cigarette smell felt much stronger - I guessed it could have been from the heat or I felt too hot to sleep which made everything seemed to be quite annoyable. The sleep quality was bad as the temperature inside stayed the same all night at 25. I'd give them 3 star as their friendly staff/service was the only thing positive My short verdict - I will not come back to stay in this hotel next time I need to visit Tang Shan.

DenDen1London

4

/

5

Lovely hotel. Good staff. Room well appointed. Location great opposite the memorial and next to Wanda shopping centre. Great swimming pool. Niggles - no bath salts or bubble bath. Decided to have buffet after late arrival, paid and started eating. but were not told that it finished at 8pm. Everything just suddenly disappeared!

didi1014

2

/

5

I’ve stayed at this hotel 3 different times and my room smelled like smoke every single time. This most recent time in Sept, the smoke smell was so bad that I had to be switched to a different room and the new room still smelled like smoke. If you decide to take your clothes out of the suitcase, be ready for your clothes to smell as if you are a smoker! I’ve shared my experience with the front desk and all they can say is that although this is a non-smoking hotel, guests would still smoke inside the rooms. Tougher regulation and penalty need to be implemented. If you are allergic to the smell of smoke, this is definitely not the hotel for you. Will not be returning.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Wired Internet

Wi-Fi in public areas

Ironing Service

Massage

Daily Housekeeping

Swimming pool

Fax/Photocopying

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Convenience Store (on site)

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Alternative meal arrangement

Asian breakfast

German Spoken

Dutch Spoken

Shoeshine

Suit Press

Restaurant

Room service [24-hour]

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Laundry

Lockers

Postal service

Smoke-free property

Hungarian Spoken

Kids facilities

Hair/Beauty Salon

Souvenir/Gift Shop

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Malay Spoken

Norwegian Spoken

Entertainment Staff

10 Available Room Types

Classic Room, 1 King Bed, Club Lounge Access
Classic Room, 1 King Bed, Club Lounge Access
Classic Room, 1 King Bed, Club Lounge Access
Classic Room, 1 King Bed, Club Lounge Access
Classic Room, 1 King Bed, Club Lounge Access
Classic Room, 1 King Bed, Club Lounge Access
Classic Room, 1 King Bed, Club Lounge Access
Classic Room, 1 King Bed, Club Lounge Access
Classic Room, 1 King Bed, Club Lounge Access

Classic Room, 1 King Bed, Club Lounge Access

Non-smoking

Non-smoking

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Separate living room

Separate living room

Towels

Towels

TV

TV

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Free bottled water

Free bottled water

Classic Room, 1 King Bed, Club Lounge Access (Monument View)
Classic Room, 1 King Bed, Club Lounge Access (Monument View)
Classic Room, 1 King Bed, Club Lounge Access (Monument View)
Classic Room, 1 King Bed, Club Lounge Access (Monument View)
Classic Room, 1 King Bed, Club Lounge Access (Monument View)
Classic Room, 1 King Bed, Club Lounge Access (Monument View)
Classic Room, 1 King Bed, Club Lounge Access (Monument View)

Classic Room, 1 King Bed, Club Lounge Access (Monument View)

Non-smoking

Non-smoking

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Separate living room

Separate living room

Towels

Towels

TV

TV

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Free bottled water

Free bottled water

Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Non-smoking

Non-smoking

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Separate living room

Separate living room

Towels

Towels

TV

TV

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Free bottled water

Free bottled water

Classic Room, 2 Twin Beds (Monument View)
Classic Room, 2 Twin Beds (Monument View)
Classic Room, 2 Twin Beds (Monument View)
Classic Room, 2 Twin Beds (Monument View)
Classic Room, 2 Twin Beds (Monument View)
Classic Room, 2 Twin Beds (Monument View)

Classic Room, 2 Twin Beds (Monument View)

Non-smoking

Non-smoking

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Separate living room

Separate living room

Towels

Towels

TV

TV

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Free bottled water

Free bottled water

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Classic Room, 1 King Bed (Monument View)
Classic Room, 1 King Bed (Monument View)
Classic Room, 1 King Bed (Monument View)
Classic Room, 1 King Bed (Monument View)
Classic Room, 1 King Bed (Monument View)
Classic Room, 1 King Bed (Monument View)

Classic Room, 1 King Bed (Monument View)

Non-smoking

Non-smoking

Carpeted

Carpeted

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Separate living room

Separate living room

Towels

Towels

TV

TV

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Iron

Iron

Free bottled water

Free bottled water

Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Alternative meal arrangement

Asian breakfast

Bar

Buffet-Style Restaurant

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Cash withdrawal

Postal service

Smoke-free property

Family/child friendly

Kids facilities

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Convenience Store (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Shoeshine

Suit Press

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Spanish Spoken

Korean Spoken

German Spoken

Dutch Spoken

Hebrew Spoken

Hindi Spoken

Hungarian Spoken

Malay Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Swimming pool

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]