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Reviews from Guests

4.0/5

tripadvisor

1,436

Reviews

from real guests

sirAndrew2014

5

/

5

For the first time in my life, I got a junior suite consisting of not two but three rooms: a living room, a bedroom and a dressing room with an ironing board. The epic view from the window of the great river added to the experience, and the welcome tea with sweets improved the mood. Otherwise, the hotel looks like a standard Chinese business-level hotel: comfortable, clean, good breakfast, where you can find food to your liking as a devotee of European cuisine and a lover of Chinese exoticism. As a consequence of all the above, I would love to return to this hotel again!

everton1976

3

/

5

Generally hotel should be refurbished, rooms are old even if very clean. Breakfast is quite good with a good offer both chinese and european dishes Staff is very careful both at the reception and in the breakfast salon. Being beside the river few noises arrive by the street.

brightmind_tgl

3

/

5

This hotel is located in the old building, looking terrifying from the outside. It needs to be renovated asap. Facilities and grounds of the hotel look a bit old-fashioned e.g.: in-room safe, hairdryer, onsite gym, bathroom equipment. Rooms a really small in comparison with other Holiday Inn hotels I’ve stayed at. Bathtub was surprisingly shallow (like for a baby), sink and a mirror were also located half a meter lower than they were supposed to be. It irritated me a little bit when I needed to wash my hands or brush my teeth (I needed to bend over more than I usually did). Outlets and deflectors of the air conditioning system are maintained and cleaned from time to time, but not here. I’ve been given a standard room upon check-in, but I requested to change it because of rotten smell in the bathroom (I didn’t even want to know why it smelled so bad.). Front desk staff reacted quickly and within few minutes a bellboy brought me the key-card from another room, which were on the Executive floor by the way. But, I did’t find any differences between those two rooms, except the smell. The one on the Executive floor was apparently cleaner, though had the same problem with ventilation system. In the morning I ordered in-room breakfast, which costed twice less than a buffet downstairs, and served by a kind and friendly woman. Overall, it’s a good place for having a rest between flights, but if you want experience something more, you’d rather consider another hotel.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Garden

Golf course [on-site]

Ironing Service

Karaoke

Massage

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

BBQ Facilities

German Spoken

Suit Press

Restaurant

Room Service

Vending machine

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Heating in public area

Invoice provided

Laundry

Lockers

Shared Lounge/TV Area

Smoke-free property

Terrace

Hungarian Spoken

Babysitting/Child Services

Allergy-free rooms

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Malay Spoken

Norwegian Spoken

Entertainment Staff

10 Available Room Types

2 TWIN PREMIUM RIVER VIEW
2 TWIN PREMIUM RIVER VIEW
2 TWIN PREMIUM RIVER VIEW

2 TWIN PREMIUM RIVER VIEW

room-size-icon

30 Square Meter

Electric Kettle

Electric Kettle

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Scale

Scale

Free Toiletries

Free Toiletries

Towels

Towels

Whirlpool bathtub

Whirlpool bathtub

Free Wifi

Free Wifi

iPod dock

iPod dock

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Daily newspaper

Daily newspaper

Hand sanitizer

Hand sanitizer

Linens

Linens

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Soundproof

Soundproof

Tea/Coffee Maker

Tea/Coffee Maker

Free bottled water

Free bottled water

Full kitchen

Full kitchen

Minibar

Minibar

Refrigerator

Refrigerator

Carpeted

Carpeted

Desk

Desk

Laptop workspace

Laptop workspace

Sofa

Sofa

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Accessible by elevator

Accessible by elevator

Safe

Safe

Safety/security feature

Safety/security feature

Internet [LAN]

Internet [LAN]

Shower

Shower

1 Bedroom Suite River view Top Floor
1 Bedroom Suite River view Top Floor
1 Bedroom Suite River view Top Floor

1 Bedroom Suite River view Top Floor

room-size-icon

60 Square Meter

1 King Premium River View
1 King Premium River View
1 King Premium River View

1 King Premium River View

room-size-icon

30 Square Meter

1 Bedroom Suite River View
1 Bedroom Suite River View
1 Bedroom Suite River View

1 Bedroom Suite River View

room-size-icon

60 Square Meter

One-Bedroom Suite with River View
One-Bedroom Suite with River View
One-Bedroom Suite with River View

One-Bedroom Suite with River View

room-size-icon

60 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Massage

Food & Drink

Bar

BBQ Facilities

Buffet-Style Restaurant

Restaurant

Room Service

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Kids club

Karaoke

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Invoice provided

Smoke-free property

Babysitting/Child Services

Family/child friendly

Playground

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Lounge/TV Area

Terrace

Game Room

Library

Cleaning Services

Ironing Service

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Suit Press

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Portuguese Spoken

Spanish Spoken

Korean Spoken

German Spoken

Hebrew Spoken

Hindi Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Golf course [on-site]

Tours

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Heating

Family Rooms

Allergy-free rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [on-site]