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Reviews from Guests

5.0/5

tripadvisor

655

Reviews

from real guests

Mashgiach

1

/

5

I Very disappointing stay. Check in took more then a half an hour didn’t recognize my status as a platinum the room has an overpowering urine stench of a hospital or old age home. Service overall was...

Mashgiach

4

/

5

This is a good Sheraton hotel. Service is good but not great. The property is nice the rooms are a ok size. Bed comfortable shower ok. The executive lounge is nice and has a good variety of fresh...

MayLingFoo

5

/

5

We stayed at the highest gloor and get a Beautiful view of the 江. As usually the comfy mattress of Sheraton that we always look forward to at every stay . Nice and quiet coz this time we don’t come...

Facilities Details

Fitness Center

Spa

Bar

Grocery Deliveries

Poolside bar

Restaurant

Room Service

Vending machine

Special Diet Meals (upon request)

Breakfast service

Currency Exchange

Lockers

Air conditioning in public area

Cash withdrawal

Heating in public area

Invoice provided

Smoke-free property

Smoking area

Family/child friendly

Family room

Kids club

Game Room

Nightclub/DJ

Soundproof Rooms

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Convenience Store (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Terrace

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in common areas

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Dry Cleaning

Laundry

English Spoken

Chinese [Mandarin]

Portuguese Spoken

Korean Spoken

Dutch Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Free Wifi

Internet services

Wi-Fi in public areas

Facilities for Disabled Guests

Garden

Swimming pool

Tours

Elevator

Designated Smoking Area

Air Conditioning

Front desk [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Sheraton Grand Wuhan Hankou Hotel in Wuhan Hebei