Yaklai Holiday Hotel

I like this hotel. I've stayed there several times and the staff and service are quite good. The rooms are beautiful even if they could be better maintained, hence the four stars. If the rooms were maybe cleaner and better maintained, I would have given five stars. I've been to this hotel several times in the past 13 years and I have to admit that the rooms keep deteriorating each time I go. Otherwise, I would still recommend it for its location, decoration and friendly staff.

Reception staff are generally friendly and helpful but the maintence of the hotel, or rather the lack of it, doesn't allow me to give a better review. The bed headboard has a big ugly tear, toilet vanity top is covered with some kind of laminate and it's coming off. There is no drinking cup, no coffee or tea bags, no spoons, etc. Worse part, breakfast is cold (even those smaller hotels in Snow Village serves hot breakfast! ) Well, hotel charges are really cheap, while you may say "you pay what you get", but the whole state of the hotel room and housekeeping standards are really quite unacceptable. I believe the hotel has its glory years back, hope things improve soon.

I stay in this hotel for 2 nights. Everything is in bad conditions. Everywhere you look there is details old, or not maintained. In the stairs there was fabric everywhere to prevent damage from the worker but actually it makes the stairs very sleepy and dangerous. The worker who try to maintain the room are smoking inside with door open. It give a very bad impression. In my room there was a big window with a wall build in front. The bed sheets were very bad and old like the pillow. The carpet very dirty. In the bathroom it supposed to have two sink but finally they remove one and let a big hole open! The shower is open in the bathroom so you will put water everywhere. The breakfast is a joke they had only rice and omelet in a dark room very uncomfortable. Definitely choose another place to stay.