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Reviews from Guests

4.0/5

tripadvisor

1,950

Reviews

from real guests

JeffreyAu

5

/

5

The Wyndham Grand Plaza Royale Furongguo Changsha Hotel is truly amazing and, in my opinion, deserved the 5-star rating. It is conveniently located within the city and easy access to some of the boutique shopping malls and eateries. Though the entrance frontage is not very impressive, nevertheless the lobby looks grand and inspiring with a cafe within the lobby area offering excellent pastries and beverages (choice of coffee & tea). The restaurants (Chinese & Western) with its cozy decor are located on the upper floor. The menu offers a wide range of fusion food options. The room is very nicely furnished and indeed comfortable especially the bed setting. The bathroom area is also very well designed with all the essential amenities for the guest. The entire surrounding room provide a pleasant and romantic feeling with its warm lighting and wall colors/paintings. The services at the reception, housekeeping, restaurants & cafe deserve the recognition of a well-managed hotel. The staff are well trained being very polite and customer oriented which makes you feel so welcome. If there is another opportunity to visit Changsha again, it's our desire to stay in this hotel again. I strongly recommend experiencing a stay in this hotel.

abhijeetmasal

5

/

5

I was on a business trip to Changsha for a week. I must say stay and the service was very awesome. The staff members were very kind and very supportive. I am delighted with the world-class hospitality. Thank you very much.

Chaser8

4

/

5

The hotel room is quite spacious but quite dark in terms of lighting. The food range at breakfast is quite diverse but not that delicious. The hotel check-in experience is quite quick. However, the hotel does not have an ATM.

Facilities Details

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Wi-Fi in public areas

Babysitting/Child Services

Ironing Service

Massage

Daily Housekeeping

Japanese Spoken

Swimming pool

Fax/Photocopying

Swimming pool [outdoor]

Table Tennis

Ticket Service

Tours

Yoga room

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

German Spoken

Dutch Spoken

Poolside bar

Restaurant

Room service [24-hour]

Finnish Spoken

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Hebrew Spoken

Dry Cleaning

Facilities for Disabled Guests

Laundry

Postal service

Latvian Spoken

Business Center

Game Room

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Karaoke

Entertainment Staff

Valet Parking

Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Sauna

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Asian breakfast

Bar

Buffet-Style Restaurant

Poolside bar

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Front Desk Services

Ticket Service

Currency Exchange

24-Hour Front Desk

Activities

Table Tennis

Entertainment and Family Services

Kids club

Babysitting/Child Services

Contactless check-in/out

Postal service

Family/child friendly

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Cleaning Services

Ironing Service

Daily Housekeeping

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Spanish Spoken

Korean Spoken

German Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Latvian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Swimming pool

Swimming pool [outdoor]

Tours

Yoga room

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Family Rooms

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Car park [on-site]