Hotel Soul Suzhou

4.0 / 5

•

27-33 Qiaosikong Xiang,Gusu District,215005

Reviews from Guests

4.0/5

870

Reviews

from real guests

WFT1959

This hotel is very well managed: 1. The staff are very courteous and helpful. 2. The staff follows up with all enquires. 3. The rooms are clean. 4. The breakfast spread is value for money. The services it provided us were much better than many of the more expensive n higher stars hotels in the country. Thank you for a very pleasant stay at your hotel.

Orator11

The location is great, and you are just a few minutes' walk from the pedestrian mall and the Charyuanchang metro station along line 4, which is also two stops from the main Suzhou railway station. There are several eateries and shopping options nearby, or you can walk 30 minutes to the old Ping Jiang pedestrian walk next to the river. The room was rather large, but also a little on the basic side. Our room on the 4th floor - in fact, the entire floor near the lift lobby - smelt of cigarette smoke, almost like a pub. Perhaps the fact that we were over the hotel's pub/nightclub was a factor. The twin beds were comfortable, and there were ample power points, as well as a medium sized safe. The bathroom was an okay size, and water pressure was good. Wifi was rather bad, and we had some difficulty getting into the various apps. Some of the furniture needed repairs, such as the cupboard door to the safe deposit box. Breakfast was pretty good, with a live noodle and wonton station, as well as a good array of options.

floriann148

Very disappointed following other comments. The pros: well located in the city center near a metro, very good breakfast, walk-in shower. Cons: uncomfortable bed, opaque windows without any view, the staff does not speak English (fortunately my wife speaks Chinese), snowy television! There is better at the same price

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Wi-Fi in public areas

Garden

Ironing Service

Ticket Service

Tours

Italian Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Room service [24-hour]

Danish Spoken

Greek Spoken

Estonian Spoken

Vending machine

Western breakfast

Slovak Spoken

Finnish Spoken

Special Diet Meals (upon request)

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Slovenian Spoken

Laundry

Lockers

Lao Spoken

Meeting stationery

Postal service

Projector/LED display

Lithuanian Spoken

Smoke-free property

Wi-Fi for special events

Game Room

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Norwegian Spoken

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Wi-Fi in public areas

Garden

Ironing Service

Ticket Service

Tours

Italian Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

10 Available Room Types

Executive Suite, 1 Bedroom

Non-smoking

Electric Kettle

Soundproof

Bathtub or Shower

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Desk

Towels

Minibar

Free Toiletries

Toilet

Kids shampoo

Slippers

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Iron

Free instant coffee

Extra Long Beds (> 6.5 ft)

Roll-in shower

Clothes Rack

Bathtub

Sitting Area

Daily newspaper

Room service [24-hour]

Fashion King or Twin Room

Smoking allowed

Electric Kettle

Soundproof

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Desk

Towels

Minibar

Free Toiletries

Toilet

Shower

Kids shampoo

Slippers

Private bathroom

Hair dryer

Air Conditioning

Iron

Free instant coffee

Roll-in shower

Clothes Rack

Daily newspaper

Room service [24-hour]

Executive Room

Non-smoking

Electric Kettle

Soundproof

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Desk

Towels

Minibar

Free Toiletries

Toilet

Shower

Kids shampoo

Slippers

Private bathroom

Hair dryer

Air Conditioning

Iron

Free instant coffee

Roll-in shower

Clothes Rack

Daily newspaper

Room service [24-hour]

Premier Deluxe Room

Non-smoking

Electric Kettle

Soundproof

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Desk

Towels

Minibar

Free Toiletries

Toilet

Shower

Kids shampoo

Slippers

Private bathroom

Hair dryer

Air Conditioning

Iron

Free instant coffee

Roll-in shower

Clothes Rack

Daily newspaper

Room service [24-hour]

Triple

34 Square Meter

Bathroom phone

Cleaning Products

Hair dryer

Mirror

Private bathroom

Scale

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Slippers

Free bottled water

Free instant coffee

Minibar

Carpeted

Desk

Sitting Area

Window

Wardrobe/Closet

Clothes Rack

Sewing kit

Fire extinguisher

Safe

Smoke detector

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Bar

Buffet-Style Restaurant

Restaurant

Room service [24-hour]

Vending machine

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Lockers

24-Hour Front Desk

Entertainment and Family Services

Meeting stationery

Postal service

Projector/LED display

Smoke-free property

Wi-Fi for special events

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Game Room

Cleaning Services

Ironing Service

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Italian Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Estonian Spoken

Slovak Spoken

Finnish Spoken

Hebrew Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Tours

Elevator

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Security [24-hour]

Car park [free of charge]

Car park [nearby]