Kempinski

GHA titanium booking Room Upgrade: None Welcome Fruit: None Even wireless is optional. Cancellation of breakfast entitlement I know, so more abstract is the booking time with double morning, check-in confirmation to change the naked room put breakfast also gone, forget to cut a picture of information, can only think of themselves bad luck , this straw table team still can't be too confident, so remember the whole screenshot. If there is not a bonus DS point deduction, who paid the original price GHA official website to book Cabin that really pure blood wrong, other platforms almost double morning and double night self-service prices, you book a pure naked room on the official website, so GHA Suzhou here not as good value for money as Pacific, new and high not as Niygro, both also guaranteed a breakfast. After gushing about the GHA, the hotel itself was no big deal. In the case of now five-star hotel room area is getting smaller, this old hotel area is okay, base room has 48 flat, double basin configuration, 2016 reloading, maintenance is okay, first night all channels are giving away four bottles of soft drinks, Coke Sprite beer soda, but staying in this wireless is not good, as resort TV is also a bit outdated. The hotel is in the middle of Jinji Lake and Dushu Lake, so it's actually all lake view rooms, golf view base room surface Jinji Lake Ferris wheel and Oriental Gate (big pants pile), lake view room is Dushu Lake, the same size, so to see this side of Jinji Lake also does not need to upgrade. Public transport: No, taxi to the nearest metro station 3 km, direct to the old town or Jinji Lake taxi are around 20, so not driving yourself this problem is not too big, takeout has robot delivery, but there are no takeout businesses around, are far away, it is recommended to take a taxi out and eat. The hotel's own caterers per capita about 200, there is German food Chinese food, Chinese restaurant has a simple meal of Sou Noodle at noon, 38 ordinary version, 68 luxury double-pouring version, don't want to wait for takeout, taste is okay. The public pool is relatively large, the water temperature and quality are good, there are no pools, others have them, dressing room equipment is also good, outdoor lawn garden, walking is not bad, there is a marina, offers kryptonite paid water play. Value for money: Rate 748, with a gift of 55DS offset, paid 369, that's fine, if there is no DS deduction remember not to order from the GHA official website, as mentioned above, high quality low price, platform package prices are more reasonable. Concierge service is good, others are in order.

I had a very good experience with kempenski at suzhou. Specially Ms.Becky was so helpful to me in many aspects. Very active and dedicated staff. Mr. Ben, he is a wonderful person and helped us to the core to get food and taxi. Nice gentleman.

This is my second visit to Kempinski after a failed experience in Shanghai. What a turnaround this was, Kempinski Suzhou is an absolute gem! From before arrival to the actual stay, they provided top notch service throughout. On arrival day, I received a call asking if i needed a hotel pickup and they double checked everything I filled up during the pre-arrival survey. All of my requests were met. Kempinski is located in a huge grounds overlooking the Jinji lake on one side and the golf course on the other. It is situated within the Suzhou Industrial Park. It is a drive into the hotel itself from the main road, but it is a beautiful stretch littered with greenery throughout, a sight rare in China. Upon arrival, we were welcomed by the concierge and whisked into check in. As a Titanium member, I was given a double upgrade. One room to the Premier Lakeview and the other to the Premier Golf View. Both views are equally good although I would argue that the golf course is much nicer to look at at night. The Premier rooms were huge and looks very new. The king size bed could fit us family of 3. The windows were huge enough for you to get a wide angle view of the external views. Running perpendicular along the length of the window was a long couch for you to chill out. In addition, there was another standalone couch with leg rest on the side, with the usual desk. Plenty of sitting space around! The TV channels were well stocked with both local and international channels. Importantly , there was Star Sports 2! The toilet was huggeeee!! Two sinks, a clean bath tub, spacious shower and a WC with automatic cleaning functions. Wardrobe storage was also generous. My family really enjoyed our staycation. It was my daughter’s birthday so they got a cake for us to celebrate! Breakfast has got to be the best i have ever experienced, anywhere in the world! Not an exaggeration at all. The western selection was really tasty. Bacons, hashbrowns, eggs, mushrooms… loved them all! The best has got to be the pastry section. Kempinski I feel has a really strong pastry team. Their pastry buffet looks exquisitely done up with the Christmas decorations! Of course, this was matched with a high standard of baking. You wouldn’t want to miss their breakfast. Whats more.. the view of the lake was fantastic! Having said this much, the best aspect of Kempinski was the staff. The staff were extremely professional when they needed to, extremely helpful when needed, and they just really made me feel at home. I was talking to my family and we all agreed that the team really put their heart into their work, everyone takes pride in what they do. This is why you see the Christmas decorations so beautifully made, all of it comes from the heart. This is why every moment in Kempinski Suzhou is awesome. The staff are true hospitality gems. I have no qualms staying here for a few more days. Kempinski Suzhou just luxury, it was warm and cosy at the same time. From the concierge, the check in staff, the lady standing at the buffet entrance, the egg chefs, the wait staff, the housekeepers, they were such an outstanding team! It’s so hard to pinpoint that one staff. Location may be a little far off but if you really want a place to unwind, Kempinski Suzhou will live up to expectations. Till next time folks.