Crowne Plaza Wuxi City Center

4.0 / 5

•

No.18 Yonghe Road, Nanchang District, Wuxi 214023

Reviews from Guests

4.0/5

6,214

Reviews

from real guests

jonc221

First time here, mixed thoughts. Bed was comfy enough with amenities, welcome fruit plate. Air conditioning though, was too warm to be comfortable. With the setting for cool, at 16 C, the room never cooled below 28 C. Had to get a separate cooler which blew air over a water stream. Over the course of 3 days, the room eventually got down to 26.8 C, hardly comfortable with the comforter. Breakfast had plenty of options. Noodle station was good, patronized that every morning. Standard selection of pastries and bread. Cereal options were limited but good enough. Fitness room was large, with many machines, ellipticals and treadmills. The free weights were also more than enough. However, no towels were available, and I had to ask the front desk for those.....housekeeping person delivered it. Apparently there's no staff at the gym before 9 am. And over the course of 3 days, the pile of used towels just kept piling up. The water dispenser had lots of empty bottles lying around, but no paper cups for one to quench one's thirst. Surely, the empty bottles were not meant for guests ??? The property is not proximate to many restaurants, thus food options are limited. One would actually walk about 1/2 mile to be in the area for more options. There is a small park next to the property where a summer stroll would be great.

wangw615

I was suspicious of the hotel recommended by my friend. It was not until I got off the bus that I saw the concierge greet me warmly and the reception desk provide me with thoughtful service that I felt it was worthwhile! Come and stay here next time!

acejacejalex

Very good hotel,excellent location,the traffic is convenient and the service is excellent, breakfast is complete and delicious, the room facilities are comprehensive and the living is very comfortable, every day there will be an aunt to clean and fold clothes. This stay is really I am very satisfied and I will choose Crowned Plaza Wuxi city centre next time I travel.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Children's books and toys

Wi-Fi in public areas

Game Room

Ironing Service

Karaoke

Massage

Honeymoon Suite

Khmer Spoken

Daily Housekeeping

Swimming pool

Fax/Photocopying

Ticket Service

Tours

Anti-viral cleaning products

Breakfast in the Room

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Convenience Store (on site)

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

German Spoken

Dutch Spoken

Grocery Deliveries

Shoeshine

Restaurant

Room service [24-hour]

Snack Bar

Vending machine

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Croatian Spoken

Laundry

Lockers

Postal service

Shared Lounge/TV Area

Terrace

Hungarian Spoken

Latvian Spoken

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Children's books and toys

Wi-Fi in public areas

Game Room

Ironing Service

Karaoke

Massage

10 Available Room Types

STUDIO STANDARD

1 Bedroom Suite Lounge Access

80 Square Meter

Bathrobes

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Heating

Pajamas

Slippers

Tea/Coffee Maker

Dining Table

Minibar

Desk

Sofa

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Safe

Locker

1 King Standard Canal View High Floor Lounge Access

1 King Standard Canal View High Floor Lounge Access

42 Square Meter

DOUBLE PREMIER

38 Square Meter

1 Bedroom Suite

48 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast in the Room

Asian breakfast

Bar

Buffet-Style Restaurant

Grocery Deliveries

Restaurant

Room service [24-hour]

Snack Bar

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Children's books and toys

Kids club

Karaoke

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Postal service

Family/child friendly

Playground

Nightclub/DJ

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Convenience Store (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Shared Lounge/TV Area

Terrace

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Khmer Spoken

Spanish Spoken

Korean Spoken

German Spoken

Dutch Spoken

Hebrew Spoken

Hindi Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Honeymoon Suite

Swimming pool

Tours

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Heating

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]