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Reviews from Guests

4.0/5

tripadvisor

737

Reviews

from real guests

andreasm783

5

/

5

What you would expect from a Sheraton hotel. Good quality service, nice large room state of the art furnished. The staff are friendly. The breakfast buffet is rich and has something for everyone. The hotel is also close to the train station.

191bal

1

/

5

I checked in this gangster inn from June 3rd to June 6th with Marriott Platinum Card, but the hotel staff's attitude was very bad. I asked the hotel GSM for fruit,but he never gave it to me.The GSM of the hotel(David)’behaved like a three-star hotel receptionist, which was very sick. He didn't solve my problem and told me to complain freely to the group.And there was something wrong with my bill, and he didn't solve it.He was also very rude until I left the hotel. Until Monday ,The front office manager simply apologized and said that Marriott Group could not restrict the hotel without any attitude towards solving the problem. He said that he could shut down my complaint at will. Even the managers have no quality, the ordinary staff will only be worse.This hotel is a place to cheat people. Don't even come.

G-S987769

5

/

5

Great place, welcoming impeccable services, thorough knowledge of English and friendliness throughout, very kind staff is available, I had the opportunity to meet the ALI ARFAT manager who made me feel like I was at home, very professional and impeccable in his work, the restaurant and the staff have fulfilled my every request regarding the food and have been very attentive to the fact of intolerances and allergies on the dishes, I noticed some big changes after the arrival of wings and I hope that I sheraton goes on with this route! place to recommend for overnight stay! Jamal

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Access all room by interior corridor

Accessibility for all meeting spaces

Accessible entrance to all on-site swimming pool

Accessible registration desk

Accessible rooms have doors 32-inch wide opening

Accessible route to the registration desk

Accessible vanities in all rooms

Adjustable height hand-held shower wand all rooms

Alarm clock telephone ringers in all rooms

Audible alarms in all guest rooms and suites

Audible alarms in all public hallways

Bathtub grab bars in all rooms

Bathtub seat in all rooms

Deadbolts on all guest room and suites doors

Electronic room key

Elevator

Entirely Route to accessible guest rooms

Entrance to on-site business center

Entrance to on-site fitness center

Flashing door knockers in all rooms

Lever handles on all guest room doors

Lowered deadbolts on all guest room doors

Lowered electrical outlets in all rooms

Lowered night guards on all guest room doors

Lowered view ports in all guest room doors

Main entrance

Mobility accessibility in some rooms

Non-slip grab bars in all bathrooms

On-site accessible restaurants / lounges

On-site accessible self parking

Roll-in shower in some rooms

Safety chains and/or latches on all guest doors

Self-closing doors on all guest rooms and suites

Self-operating lift to all hotel swimming pools

Toilet seat at wheelchair height -- some rooms

Transfer showers in all guest rooms

View ports in all guest room and suites doors

Visual alarms in all public hallways

Wi-Fi in public areas

Babysitting/Child Services

Game Room

Garden

Ironing Service

Massage

Swimming pool

Fax/Photocopying

Table Tennis

Ticket Service

Tours

Anti-viral cleaning products

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

BBQ Facilities

Dutch Spoken

Grocery Deliveries

Suit Press

Poolside bar

Restaurant [halal]

Restaurant

Room service [24-hour]

Snack Bar

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Facilities for Disabled Guests

Hindi Spoken

Laundry

Lockers

Postal service

Shared Lounge/TV Area

Smoke-free property

Latvian Spoken

Hair/Beauty Salon

Souvenir/Gift Shop

24-Hour Front Desk

Non-smoking Rooms

Casino

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Karaoke

Entertainment Staff

Valet Parking

10 Available Room Types

Deluxe Twin Room, Guest room, 2 Double, City view, Low floor
Deluxe Twin Room, Guest room, 2 Double, City view, Low floor
Deluxe Twin Room, Guest room, 2 Double, City view, Low floor

Deluxe Twin Room, Guest room, 2 Double, City view, Low floor

room-size-icon

40 Square Meter

Deluxe Suite, Club lounge access, 1 Bedroom Hospitality Suite, 1 King, City view
Deluxe Suite, Club lounge access, 1 Bedroom Hospitality Suite, 1 King, City view
Deluxe Suite, Club lounge access, 1 Bedroom Hospitality Suite, 1 King, City view

Deluxe Suite, Club lounge access, 1 Bedroom Hospitality Suite, 1 King, City view

room-size-icon

80 Square Meter

Presidential Suite
Presidential Suite
Presidential Suite

Presidential Suite

room-size-icon

356 Square Meter

Deluxe King Room, Guest room, 1 King, City view, Low floor
Deluxe King Room, Guest room, 1 King, City view, Low floor
Deluxe King Room, Guest room, 1 King, City view, Low floor

Deluxe King Room, Guest room, 1 King, City view, Low floor

room-size-icon

40 Square Meter

Premier King Room, Guest room, 1 King, City view, Mid floor
Premier King Room, Guest room, 1 King, City view, Mid floor
Premier King Room, Guest room, 1 King, City view, Mid floor

Premier King Room, Guest room, 1 King, City view, Mid floor

room-size-icon

40 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Massage

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Bar

BBQ Facilities

Buffet-Style Restaurant

Grocery Deliveries

Poolside bar

Restaurant [halal]

Restaurant

Room service [24-hour]

Snack Bar

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Activities

Table Tennis

Entertainment and Family Services

Kids club

Babysitting/Child Services

Air conditioning in public area

Cash withdrawal

Postal service

Smoke-free property

Family/child friendly

Playground

Casino

Karaoke

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Shared Lounge/TV Area

Cleaning Services

Ironing Service

Anti-viral cleaning products

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Suit Press

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Spanish Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Latvian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Access all room by interior corridor

Accessibility for all meeting spaces

Accessible entrance to all on-site swimming pool

Accessible registration desk

Accessible rooms have doors 32-inch wide opening

Accessible route to the registration desk

Accessible vanities in all rooms

Adjustable height hand-held shower wand all rooms

Alarm clock telephone ringers in all rooms

Audible alarms in all guest rooms and suites

Audible alarms in all public hallways

Bathtub grab bars in all rooms

Bathtub seat in all rooms

Deadbolts on all guest room and suites doors

Electronic room key

Elevator

Entirely Route to accessible guest rooms

Entrance to on-site business center

Entrance to on-site fitness center

Flashing door knockers in all rooms

Lever handles on all guest room doors

Lowered deadbolts on all guest room doors

Lowered electrical outlets in all rooms

Lowered night guards on all guest room doors

Lowered view ports in all guest room doors

Main entrance

Mobility accessibility in some rooms

Non-slip grab bars in all bathrooms

On-site accessible restaurants / lounges

On-site accessible self parking

Roll-in shower in some rooms

Safety chains and/or latches on all guest doors

Self-closing doors on all guest rooms and suites

Self-operating lift to all hotel swimming pools

Toilet seat at wheelchair height -- some rooms

Transfer showers in all guest rooms

View ports in all guest room and suites doors

Visual alarms in all public hallways

Garden

Swimming pool

Tours

All Spaces Non-Smoking (public and private)

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Heating

Family Rooms

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]