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Reviews from Guests

5.0/5

tripadvisor

3,268

Reviews

from real guests

Pioneer40573513382

3

/

5

Crowne Plaza Yangzhou Membership Level: D40N Booking Room Type: Large Foundation (Superior) Reservation price: $380 Actual occupancy type: Superior room Queen bed Lake view Price for the day: $430 Off-season stay at the end of February, prices are quite cheap, just to set a chapter The first time I approached the IHG Group was this store, and probably the worst thing in all these years was this stay. About the Guest Room It's clearly off-season (and the rates can be seen), giving Diamond members only one upgrade, and it doesn't matter if they stay alone anyway. However, the hotel had a meeting that day, and it was also arranged on the same floor as the participants, noise or something naturally inevitable, after all, the room was soundproofed very generally, which actually endured. But it's totally unacceptable that the room carpet has such a large stain (see chart) that it's given to guests without cleaning it up, or to high-card members. I wonder what the director of housing thought. About the Lounge After the lounge was put on the first floor, the volume was obviously too small, and the good thing is that the staff were very nice in their service attitude, and it was quite hard to see. It's the configuration of this liquor, about equal to nothing. Afternoon tea and HH fruit is perfunctory, with a green radish that I usually like to eat, but the lounge radishes are almost dry into dried radishes. The cupcakes in the lounge, though average, are stronger than what's on offer at this store buffet. The HH dish of the day consisted of eryngium mushroom denim bones, curry hotpot balls, coo meat, freshly fried vegetables, dried silk soup, and three cold dishes with fries. To be sure, at CP level, HH is a decent dish. Not to mention the direct delivery of self-help on weekends, although I think they're really bad at it right now, and if they're willing to add a meatloaf to the lounge, they might as well stay in the lounge and figure it out (laughs). Besides, the parrots at the door were well kept and the hotel named them after each other, and I tease a bird called Nafu every time I come. About breakfast Pretty average, breakfast hot dish all vegetarian. There's not much to choose from when pasta is served. There are some local features, more cashew soup or something, noodles can be and the master to dry mix noodles, dry mix noodles and cashew soup is indeed a local CP, but friends from outside the country may not accept that soup, dry mix noodles and Chiang Jiaqiao and so on is not much different. About Parking Half of the underground car park is double-decker, which is a real hardship given the size of the current car. On the other side, although it is a traditional parking space, there are fewer spaces and fewer. After the hotel entered the entrance control, if you don't go down to the underground parking lot, you can also park on the side of the road marking spaces, need to walk a little way, is not convenient. I can't. Just pull over, but it's not recommended. About traffic If I'm a tourist, this store wouldn't be working without the IHG and downtown HIX. It's a 20-minute taxi ride from the city's main attractions. There is absolutely no point in choosing. [Overall review] The staff's overall service attitude is very good, but the front desk department has really lowered the level of service Rooms with such serious hygiene problems and visible at a glance were given to guests so directly that it could not be said. And afterwards no one at the hotel took any form of explanation or apology. It's been a good two years, anyway, it's been a one-man stay, lazy more intense complaints. But if it's an out-of-town tourist coming to Yangzhou, I advise you to choose carefully or spray it.

victorhP8547IR

5

/

5

Could have been a very good stay if there was not the confusion at check-in when we got to change room twice. We finally got upgraded to a slighlty larger room and receive a complimentary food platter. But most important we got a professional call from the reception to apologize for the confusion. Again, this hotel has good hardware but the bathtub in the room was not properly cleaned. It had some stains, that prevented me to enjoy a relaxing bath after a very hot day. Location is very convenient, very close to Yangzhou East station and half an hour to 40 minutes from tourist landmarks downtown. For the those who do not want to go far away for meals, there is a small commercial hub with many restaurants and massage outlets about 10 minute walk.

chin570909

4

/

5

This hotel is next to the lake, very good hotel for relaxing and morning and evening walk. The hotel room is slightly bigger than standard hotel room and the washroom with separate shower/ bathtub and toilet, we like the design. Breakfast is good, coffee also good!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

French Spoken

German Spoken

Italian Spoken

Wi-Fi in public areas

Golf course [on-site]

Ironing Service

Massage

Swimming pool

Fax/Photocopying

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Breakfast in the Room

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Dutch Spoken

Restaurant

Room Service

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Heating in public area

Invoice provided

Laundry

Shared Lounge/TV Area

Hungarian Spoken

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Entertainment Staff

Valet Parking

10 Available Room Types

Crowne Plaza Club Room
Crowne Plaza Club Room
Crowne Plaza Club Room

Crowne Plaza Club Room

room-size-icon

40 Square Meter

Free Wifi

Free Wifi

TV

TV

Air Conditioning

Air Conditioning

Slippers

Slippers

Free bottled water

Free bottled water

Desk

Desk

Sofa

Sofa

Window

Window

Safe

Safe

Hair dryer

Hair dryer

Minibar

Minibar

Cable Channels

Cable Channels

Shower

Shower

Crowne Plaza Superior Suite
Crowne Plaza Superior Suite
Crowne Plaza Superior Suite

Crowne Plaza Superior Suite

room-size-icon

90 Square Meter

Crowne Plaza Panoramic Room
Crowne Plaza Panoramic Room
Crowne Plaza Panoramic Room

Crowne Plaza Panoramic Room

room-size-icon

40 Square Meter

2 Twin Beds Standard
2 Twin Beds Standard
2 Twin Beds Standard

2 Twin Beds Standard

room-size-icon

40 Square Meter

1 King Bed Standard Lake View
1 King Bed Standard Lake View
1 King Bed Standard Lake View

1 King Bed Standard Lake View

room-size-icon

40 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Breakfast in the Room

Bar

Buffet-Style Restaurant

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Invoice provided

Nightclub/DJ

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Ironing Service

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

French Spoken

German Spoken

Italian Spoken

Portuguese Spoken

Spanish Spoken

Korean Spoken

Dutch Spoken

Hebrew Spoken

Hindi Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Golf course [on-site]

Swimming pool

Tours

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Heating

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Car park [on-site]