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Reviews from Guests

4.0/5

tripadvisor

313

Reviews

from real guests

SPGPlatinChina

1

/

5

I have a family vacation to Dalian coming up. I heard good things about this hotel so wanted to come as a globalist. I had massive service failures. I spent months looking at dates to see if I could book a standard suite with a suite upgrade award. But here's the main thing. I could never find a date, even to December when few people go to Dalian. I called my Hyatt concierge who also couldn't find a date. Frustrated, I called the hotel directly. The duty manager told me all standard suites are under maintenance. She seemed evasive when she said this. The next day a more senior executive called me and told me that they never put the standard suites on sales on the Hyatt app or on ctrip. They only sell in direct bookings or long term guests. To me, this is breaking the World of Hyatt program rules. This hotel is not exempted from accepting suite night upgrade rewards like some hotels like Park Hyatt Sydney or Alila Napa are exempted. This hotel just chooses to play games and simply never put standard suites available on the app so that no globalist can use a suite night upgrade awards. This is not right. So no globalist should ever stay here. I decided to book my family at the Castle Luxury Collection Marriott as well as the Intercontinental. I booked a suite directly in cash. . Too many Hyatt hotels are breaking terms and conditions and Hyatt corporate does nothing to police them.

alexgP221GB

5

/

5

Great hotel in an excellent location. With the beach right behind the hotel and excellent restaurants in walking distance, it is a perfect spot for business or pleasure

johntN8256UW

5

/

5

Great. With nice hotels I did and sailed to the beach With the train

Facilities Details

Free Wifi

English Spoken

Chinese [Mandarin]

Restaurant

Daily Housekeeping

10 Available Room Types

Grand, Suite, 1 King Bed
Grand, Suite, 1 King Bed
Grand, Suite, 1 King Bed
Grand, Suite, 1 King Bed
Grand, Suite, 1 King Bed
Grand, Suite, 1 King Bed
Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed

Towels

Towels

Hair dryer

Hair dryer

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Bathrobes

Bathrobes

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Free Wifi

Free Wifi

Free instant coffee

Free instant coffee

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Club Room, 2 Twin Beds (Grand)
Club Room, 2 Twin Beds (Grand)
Club Room, 2 Twin Beds (Grand)
Club Room, 2 Twin Beds (Grand)
Club Room, 2 Twin Beds (Grand)
Club Room, 2 Twin Beds (Grand)

Club Room, 2 Twin Beds (Grand)

Towels

Towels

Hair dryer

Hair dryer

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Bathrobes

Bathrobes

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Free Wifi

Free Wifi

Free instant coffee

Free instant coffee

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Room, 1 King Bed, Ocean View
Room, 1 King Bed, Ocean View
Room, 1 King Bed, Ocean View
Room, 1 King Bed, Ocean View
Room, 1 King Bed, Ocean View
Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Towels

Towels

Hair dryer

Hair dryer

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Bathrobes

Bathrobes

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Free Wifi

Free Wifi

Free instant coffee

Free instant coffee

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Club Room, 1 King Bed (Grand)
Club Room, 1 King Bed (Grand)
Club Room, 1 King Bed (Grand)
Club Room, 1 King Bed (Grand)
Club Room, 1 King Bed (Grand)
Club Room, 1 King Bed (Grand)

Club Room, 1 King Bed (Grand)

Towels

Towels

Hair dryer

Hair dryer

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Bathrobes

Bathrobes

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Free Wifi

Free Wifi

Free instant coffee

Free instant coffee

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Grand, Executive Suite
Grand, Executive Suite
Grand, Executive Suite
Grand, Executive Suite
Grand, Executive Suite
Grand, Executive Suite

Grand, Executive Suite

Towels

Towels

Hair dryer

Hair dryer

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Bathrobes

Bathrobes

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Free Wifi

Free Wifi

Free instant coffee

Free instant coffee

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Hotel Details

generate-AIAI Summary

About Grand Hyatt Dalian

Grand Hyatt Dalian is a luxurious 5-star hotel in China, offering a sophisticated and comfortable stay for discerning travelers. Known for its elegant design and exceptional service, Grand Hyatt Dalian provides a memorable experience with world-class amenities in a vibrant atmosphere.


Services & Amenities at Grand Hyatt Dalian

Guests at Grand Hyatt Dalian can enjoy a range of excellent facilities and services designed for comfort and convenience. The hotel provides complimentary Wi-Fi access, ensuring guests stay connected. Culinary delights await at the on-site restaurant, and daily housekeeping services maintain a pristine environment. The professional staff, fluent in both English and Chinese (Mandarin), are always ready to assist.


About the Grand Hyatt Dalian Hotel Brand

Grand Hyatt Dalian is a distinguished part of the globally renowned Grand Hyatt brand, which is celebrated for its iconic hotels in gateway cities and resort destinations worldwide. Grand Hyatt properties are known for their dramatic architecture, innovative design, and a commitment to delivering a luxurious and sophisticated experience with world-class hospitality and amenities to a diverse range of travelers.


Facilities Details

Food & Drink

Restaurant

Cleaning Services

Daily Housekeeping

Languages Spoken

English Spoken

Chinese [Mandarin]

Internet Access in public areas

Free Wifi

Frequently Asked Questions About Grand Hyatt Dalian

generate-AIAI Summary

1. Does Grand Hyatt Dalian offer complimentary internet access?

Yes, guests at Grand Hyatt Dalian can enjoy free Wi-Fi throughout their stay.

2. Are there dining options available at Grand Hyatt Dalian?

Grand Hyatt Dalian features a restaurant where guests can dine.

3. What languages are spoken by the staff at Grand Hyatt Dalian?

The hotel staff at Grand Hyatt Dalian are proficient in English and Chinese (Mandarin).

4. Is daily cleaning service provided at Grand Hyatt Dalian?

Yes, daily housekeeping services are available for all guests at Grand Hyatt Dalian.

5. What is the official rating of Grand Hyatt Dalian?

Grand Hyatt Dalian is rated as a 5-star hotel.