Overall Reviews

4.0/5

tripadvisor

8

Reviews

from real guests

Neve H

5

/

5

This is a great hotel, and everyone is very friendly to me and my friends. The lobby is spacious, with a Christmas atmosphere and decorations. The restaurant has band performances and delicious food...

ongtingyong

4

/

5

The location is fantastic & it has been changed from Kempinski to Swissotel ShenYang. Gym & swimming pool is simple, but the rooms are huge, comfortable and it is amazing. The location is very...

honnelore

3

/

5

Everything was actually very good except for the temperature of the room. The staff was friendly (especially the housekeeping staff) and professional, and the room was clean (except for one long hair...

Facilities Details

Fitness Center

Alternative meal arrangement

Asian breakfast

Bar

Bottle of water

Breakfast [buffet]

Breakfast [continental]

Coffee shop

Grocery delivery

Halal breakfast

Happy hour

Restaurant lunch

Restaurants

Room Service

Western breakfast

Currency Exchange

Air conditioning in public area

Audio-visual equipment for special events

Business facilities

Cash withdrawal

Concierge

Contactless check-in/out

Doorman

Food delivery

Gift/souvenir shop

Heating in public area

Indoor venue for special events

Invoice provided

Laundry service

Luggage storage

Meetings

Outdoor venue for special events

Projector/LED display

Safety deposit boxes

Shops

Smoke-free property

Smoking area

Xerox/fax in business center

Family/child friendly

Family room

Kids meal

Meeting/Banquet Facilities

Anti-viral cleaning products

Breakfast in room

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Hygiene certification

Individually-wrapped food options

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Daily Housekeeping

Dry Cleaning

Ironing Service

English

Chinese [Mandarin]

Free Wifi

Free Wi-Fi in all rooms!

Internet

Internet services

Wi-Fi in public areas

Wheelchair accessible

Gym/fitness

On-site entertainment

Swimming pool

Swimming pool [indoor]

Tours

Elevator

Facilities for Disabled Guests

CCTV in common areas

CCTV outside property

Check-in/out [express]

Check-in/out [private]

Check-in [24-hour]

Fire extinguisher

Front desk [24-hour]

Non-smoking Rooms

Safety/security feature

Security [24-hour]

Smoke alarms

Soundproof Rooms

Airport transfer

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Shuttle service

Taxi service

Nearby Location