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Reviews from Guests

3.0/5

tripadvisor

80

Reviews

from real guests

axelsL1196YB

3

/

5

Some guests are writing about problems, old showerhead and limited international breakfast; well, well, 500 m down the Jiefang Rd. you have the Hilton Hotel, 4 times the price of Longhai!! The hotel is ok, normal chines standard and ok chines breakfast. You stay "down town" in the old city - everything you are looking for is nearby, - up on the city wall, for biking is 5 minutes! - the same for public bus to the worriers! Have a nice stay in Xi'an. Problems-food?? - go to the railway station! :)

scaredlose

3

/

5

Hotel location is very convenient. We paid for the shuttle CNY25 per head from airport to this hotel. The station stop is beside the hotel. About 200m away is the Xian railway station and bus interchange. The metro (MRT) station is also near the hotel. Hotel rate is affordable. When we checked in, they pestered us for our visa. We kept telling them that our Singapore passports are visa free. Likewise, when we bought the bullet train and bus tickets, we went the same questions. We took public buses to visit terracotta warriors and HuaShan attractions. The MRT transport provide access to other attractions in the city and train station for bullet train to Luoyang city. The receptionist confirmed the wifi room signals are weak. In fact, we can hardly use the wifi. We paid for 3 persons, clean towels and toothbrushes were replaced for 2 persons. The old toilet showers, will spray water out of the cubicle, wetting the floor and toilet roll. The pillows are really flattened. I had difficulties sleeping without the neck support. The room is spacious with a double bed and a single bed for us.

Lukasz_Traveller

1

/

5

We stayed here for 2 days and this was the worst hotel during our entire trip across China. The staff does not know English and took us over 30 minutes to check-in! Despite the description they don't take cards (Visa, MC, AMEX, etc.) only cash or UnionPay. Moreover, they take additional deposit so be prepared to have extra 500 to pay in addition to what you pay for the room (like if there was anything left to mess up in that room). There are no non-smoking rooms in this hotel so watch out if you are allergic. Smell at the corridors and in the rooms is really disgusting. Carpets were super dirty and we didn't feel like taking our shoes off when we went in there. But the best waited for us behind the bathroom doors - mold, mold everywhere, bathtub looked like from a horror movie (see attached pictures). There was mold on the ceiling in the room too (maybe smoke detectors went off due to cigarettes smoke?). Checking out was smooth though and this was the most pleasant part of our entire experience with this hotel. The only recommendation I have is to stay away from this place as far as you can. There are plenty of better options in Xi'an to choose from.

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Free Wifi

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Hotel Details

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About Long Hai

Long Hai is a welcoming 3-star hotel located in China. Guests can enjoy a comfortable stay with essential amenities, including complimentary Wi-Fi, making it a convenient choice for travelers visiting this country.


Services & Amenities at Long Hai

Long Hai offers convenient amenities for guests, including complimentary Wi-Fi access throughout the property, ensuring you stay connected during your visit.


Location & Getting to Long Hai

Long Hai is situated in China. This location offers guests a base to explore various attractions and cultural experiences within the country, easily accessible for travelers.


Facilities Details

Internet Access in public areas

Free Wifi

Frequently Asked Questions About Long Hai

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1. Does Long Hai offer free Wi-Fi?

Yes, Long Hai provides complimentary Wi-Fi access for all guests.

2. What is the star rating of Long Hai?

Long Hai is a 3-star hotel.

3. Where is Long Hai located?

Long Hai is located in China.

4. What amenities does Long Hai provide?

Long Hai offers complimentary Wi-Fi for its guests.

5. Is Long Hai a hotel in China?

Yes, Long Hai is a hotel situated in China.