Grand Regency Hotel

4.0 / 5

•

110 XIANG GANG MIDDLE ROAD

Reviews from Guests

4.0/5

332

Reviews

from real guests

837eddiet

We picked this hotel because the beauty of the of the hotel looked very awesome, plus it included free breakfast and laundry facilities. The bundle price of our package was reduced because we picked this hotel. And the location. But upon arrival we got to our room. The room is very warm and the air conditioning did not seem to be working. We had to open the windows to cool down the room. Then we went to explore the hotel to find where all the amenities were like an ice machine and the laundry facilities. Upon our exploring, we had found out that there was no ice machines, and there was no laundry facilities. We went to the front desk and asked the questions where was the laundry facilities that they advertised on their website during our booking of our reservations. They replied and stated that there was no longer facilities, but they do have laundry service dry, cleaning service all for a fee. The fees were outrageous because it was per item and there was two of us so that would be a change of clothes every day and we were staying for 22 days. This was unsatisfactory to our needs. They said they would refund our money back through Expedia and allow us to check out. But the managers attitude towards us was very negative and she was telling us we needed to go upstairs and pack as fast as possible and get out. And then she said that we had to pay ¥100 before we leave.

geordiejeans2015

Upon arriving at the hotel I was surprised with how smoothly they made the check in and handled all my questions, especially in light of the fact that we have just come out of a covid lockdown and in many places foreign travellers are seen as a bit of a difficulty, but not here! I was always made to feel very welcome. Most of the staff I met spoke at least a little English and some a lot! I stayed 3 times over successive weekends in June 2022 and twice got an upgrade. The room is kind of standard and some may say a little old but its clean and the shower is powerful and all the plumbing works well. Some little exras like fruit, beers and even a handwritten welcome letter were supplied. The breakfast I found to be good if basic but nearby there were also many other options so I didn't have the breakfast every time. The bar wasn't to expensive either. The location is also pretty good with easy links to some nice beaches, an entertaining night life and the tourist spots all in easy reach. I look forward to staying there again even though I have been told there are better otions I don't think they would beat this place for friendly service.

noohuy

I only came to book this hotel by chance. From the moment the young counter staff Mr. Song checked us in with a breeze, we were contented to find the room on 18th floor our ideal home in the next few days, followed by the well appointed facililities such as free wi-fi (automatic), coffee-making machine, washroom, bedding, tv, couch and everything else. After a comfortable sleep in the night, we enjoyed the buffet breakfast on 2nd floor Cafe serving quite a variety of tasty and thoughtful local and Western dishes in a spacious hall filled with non-stopped light music. When we headed out to tour around, we found the C Entrance of the Kaoxiang Road Metro Station was right next to the hotel compound, while bus stops were also nearby along the Hong Kong Middle Road in junction with Taiwan Road. To be fair, the hotel deserves to carry its name brand Regency in Hong Kong!

Facilities Details

Breakfast service

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Children's books and toys

Wi-Fi in public areas

Game Room

Ironing Service

Massage

Laundry

Honeymoon Suite

Daily Housekeeping

Swimming pool

Fax/Photocopying

Ticket Service

Tours

Water sports (non-motorized)

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Rooms sanitized between stays

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Hypoallergenic room available

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Room service [24-hour]

Danish Spoken

Greek Spoken

Vending machine

Western breakfast

Air conditioning in public area

Slovak Spoken

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Heating in public area

Slovenian Spoken

Lao Spoken

Meeting stationery

Postal service

Projector/LED display

Lithuanian Spoken

Smoke-free property

Wi-Fi for special events

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Room decorations

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Karaoke

Entertainment Staff

Valet Parking

Breakfast service

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Children's books and toys

Wi-Fi in public areas

Game Room

Ironing Service

Massage

Laundry

Honeymoon Suite

Daily Housekeeping

Swimming pool

10 Available Room Types

Standard Twin Room

30 Square Meter

Towels

Non-smoking

Private bathroom

Bathtub or Shower

Minibar

Wardrobe/Closet

Internet [LAN]

Free Toiletries

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Clothes Rack

Telephone

Desk

Room service [24-hour]

Free bottled water

Standard Double Room

30 Square Meter

Towels

Non-smoking

Separate shower/bathtub

Private bathroom

Bathtub or Shower

Minibar

Wardrobe/Closet

Internet [LAN]

Free Toiletries

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Extra Long Beds (> 6.5 ft)

Clothes Rack

Telephone

Desk

Room service [24-hour]

Free bottled water

Family Suite Room

Towels

Smoking allowed

Private bathroom

Bathtub or Shower

Minibar

Wardrobe/Closet

Internet [LAN]

Free Toiletries

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Clothes Rack

Telephone

Sitting Area

Desk

Room service [24-hour]

Free bottled water

Extra Long Beds (> 6.5 ft)

Superior Double Room, City View

Towels

Non-smoking

Separate shower/bathtub

Private bathroom

Bathtub or Shower

Minibar

Wardrobe/Closet

Internet [LAN]

Free Toiletries

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Telephone

Desk

Room service [24-hour]

Free bottled water

Business Double Room, City View

Towels

Smoking allowed

Private bathroom

Bathtub or Shower

Minibar

Wardrobe/Closet

Internet [LAN]

Free Toiletries

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Telephone

Desk

Room service [24-hour]

Free bottled water

Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Bar

Restaurant

Room service [24-hour]

Vending machine

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Children's books and toys

Air conditioning in public area

Cash withdrawal

Heating in public area

Meeting stationery

Postal service

Projector/LED display

Smoke-free property

Wi-Fi for special events

Family/child friendly

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Library

Cleaning Services

Ironing Service

Laundry

Daily Housekeeping

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Rooms sanitized between stays

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Dry Cleaning

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Slovak Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Honeymoon Suite

Swimming pool

Tours

Water sports (non-motorized)

Hypoallergenic room available

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Heating

Family Rooms

Non-smoking Rooms

Room decorations

Security [24-hour]

Car park [free of charge]

Car park [on-site]