Hong He

booked it using an online booking site, this was a problem. Tried to check in, they had no record of our reservation, showed them the confirmation and the booking, still nothing. Wanted to make us pay again for the room. We refused. Zero english spoken by any staff or management, so unless you speak chinese or have a fantastic app, you will have severe challenges checking in. After 2 hours in the lobby they gave us a room. It was 1970's las vegas gaudy gold and red. it was actually really quite nice, just overly ornate and chachi. The hotel looks like it was pretty high end at one time, but now just looks dated. The price was good, like 40 bucks a night. Breakfast was terrible, only coffee and toast. The location is terrible, there is almost nothing within walking distance. Have to take a taxi or a didi to go anywhere. The Wild life park is nearby, its basically a zoo and not bad if you havent seen a zoo before.

Beautiful hotel, excellent customer service, but nobody speaks English!!! So inconvenient and frustrating, we had to use the translator app, with that we managed to communicate. We got a deluxe suite, very clean, 2 bedrooms with full bathrooms, very happy with the service. They have restaurant buffet style breakfast. Would be nice uf they had a gift shop and concierge. A convenience market next door and several small restaurants, but unable to communicate.

the property is very very far , you will even passby disneyland. in the hotel not even a single staff can speak and understand english. only the positive point i give is (rooms are huge and spacious )but no fridge even it is 4* category and the worst part of all..... is the yuckky lousy ewwwww buffet breakfast that even prisoners won’t have the interest to eat.same same everyday fried doughnuts , hard boiled eggs, sausage that are boiled , boiled sweet potatoes, cold fried rice, legume beans, steamed cabbage, rice forridge,hot chinese tea and hot juice(literally hot 😂) very thin slices of tasteless watermelon and plenty of thermos full of hot tea on the buffet table + staff of the resto who are just busy on their moble phones.we are 36 pax who stayed there and all of us were all disappointed and what others did was , they just bought breads and coffee on nearby convenient store for breakfast. i will never ever book my clients in this hotel again