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Reviews from Guests

4.0/5

tripadvisor

2,982

Reviews

from real guests

59treisyt

5

/

5

Absolutely incredible stay, highly recommend this beautiful hotel. Fay at the check in was so lovely and friendly. Definitely be back for future business trips.

74manabuy

5

/

5

I stayed at Hyatt on the Bund for the first time, a hotel I have admired since I was stationed in Shanghai. It's true that it's not the latest hotel in Shanghai, but it was a great hotel that didn't give you that feeling at all. One of the largest views in glass up to your feet. Clean and spacious bathroom. The front keeps smiling. I enjoyed a truly wonderful hotel life. I couldn't go to the spa or the gym because of work, but my colleagues told me that both were great. We confirmed that it was the best hotel in Shanghai. Thank you very much.

604lutzb

1

/

5

After check-in, we needed to recognise traces of excrements on our toilet seat. This being bad enough, we asked calmly at reception that it should be fixed while we were out for dinner. Nothing was fixed when we came back, instead we found a letter saying it would just be „peeling“. Indeed, there was an additional issue with peeling in the toilet bowl, but the traces were the real issue. The manger on duty, whom I then contacted at reception, denied the existence of the excrement traces until I urged her to come to the room. There she needed to recognise the traces A new room was finally offered, same category, worst view, zero favour from the hotel. Issues can happen, but this way of customer care is just unacceptable.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Elevator

Parking spaces for cars self-parking facility

Wi-Fi in public areas

Garden

Ironing Service

Honeymoon Suite

Daily Housekeeping

Ticket Service

Tours

Anti-viral cleaning products

Portuguese Spoken

Cashless payment service

Daily disinfection in common areas

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Italian Spoken

VIP Room Facilities

Alternative meal arrangement

Shops (on site)

Hypoallergenic room available

Romanian Spoken

Chinese cuisine in restaurant

Russian Spoken

Arabic Spoken

Fruits/snacks

Shoeshine

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Room Service

Danish Spoken

Greek Spoken

Vending machine

Western breakfast

Air conditioning in public area

Slovak Spoken

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Hebrew Spoken

Dry Cleaning

Facilities for Disabled Guests

Heating in public area

Slovenian Spoken

Invoice provided

Laundry

Lockers

Lao Spoken

Meeting stationery

Projector/LED display

Lithuanian Spoken

Smoke-free property

Terrace

Wi-Fi for special events

Hungarian Spoken

Kids cutlery

Allergy-free rooms

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Duplex room

Nightclub/DJ

24-Hour Front Desk

Hotel chain

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Car park [on-site]

Malay Spoken

Norwegian Spoken

Entertainment Staff

Nearby Location

Waibaidu Bridge

Waibaidu Bridge

393 m

Huangpu Park

Huangpu Park

486 m

Yandong Liyang Road Agricultural Trade Market

Yandong Liyang Road Agricultural Trade Market

629 m

China Securities Museum

China Securities Museum

253 m

The Sacred Heart Church, Catholic Diocese of Shanghai

The Sacred Heart Church, Catholic Diocese of Shanghai

355 m

Shanghai History Museum

Shanghai History Museum

395 m

Shanghai Port International Cruise Terminal

Shanghai Port International Cruise Terminal

422 m

Consulate General of the Republic of Uzbekistan in Shanghai

Consulate General of the Republic of Uzbekistan in Shanghai

494 m

Bund Sightseeing Tunnel

Bund Sightseeing Tunnel

690 m

Waitan Sightseeing Tunnel

Waitan Sightseeing Tunnel

797 m

Bund 18

Bund 18

828 m

Shanghai Jinshui Shopping Mall

Shanghai Jinshui Shopping Mall

840 m

Shanghai First People's Hospital North Branch

Shanghai First People's Hospital North Branch

960 m

Huangpu District Premarital Health Care Center

Huangpu District Premarital Health Care Center

1.10 km

Thai Trade Center, Commercial Section, Royal Thai Consulate-General in Shanghai

Thai Trade Center, Commercial Section, Royal Thai Consulate-General in Shanghai

1.16 km

10 Available Room Types

Diplomat Suite King
Diplomat Suite King
Diplomat Suite King

Diplomat Suite King

room-size-icon

120 Square Meter

Electric Kettle

Electric Kettle

Adapted bath

Adapted bath

Additional toilet

Additional toilet

Bathrobes

Bathrobes

Bathroom phone

Bathroom phone

Cleaning Products

Cleaning Products

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Scale

Scale

Free Toiletries

Free Toiletries

Towels

Towels

Walk-in shower

Walk-in shower

Whirlpool bathtub

Whirlpool bathtub

DVD/CD player

DVD/CD player

Free Wifi

Free Wifi

On-demand movies

On-demand movies

Radio

Radio

Reading light

Reading light

Cable Channels

Cable Channels

Streaming service like Netflix

Streaming service like Netflix

Telephone

Telephone

Adapter

Adapter

Air Conditioning

Air Conditioning

Air purifier

Air purifier

Blackout curtains

Blackout curtains

Concierge

Concierge

Linens

Linens

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Soundproof

Soundproof

Umbrella

Umbrella

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Dining Table

Dining Table

Free bottled water

Free bottled water

Free instant coffee

Free instant coffee

Kettle

Kettle

Microwave

Microwave

Minibar

Minibar

Refrigerator

Refrigerator

Wine glasses

Wine glasses

Daily housekeeping

Daily housekeeping

Carpeted

Carpeted

Desk

Desk

Fold-up bed

Fold-up bed

Ground floor available

Ground floor available

High floor

High floor

Limited access floor

Limited access floor

Sitting Area

Sitting Area

Dining Area

Dining Area

Separate living room

Separate living room

Sofa

Sofa

Tile/Marble floor

Tile/Marble floor

Trash cans

Trash cans

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Dressing room

Dressing room

Ironing Facilities

Ironing Facilities

Baby cot (upon request)

Baby cot (upon request)

Accessible by elevator

Accessible by elevator

Safe

Safe

Locker

Locker

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Club Floor - Club Twin Room Non-Smoking with Lounge Access
Club Floor - Club Twin Room Non-Smoking with Lounge Access
Club Floor - Club Twin Room Non-Smoking with Lounge Access

Club Floor - Club Twin Room Non-Smoking with Lounge Access

room-size-icon

45 Square Meter

Deluxe Suite Club TWIN
Deluxe Suite Club TWIN
Deluxe Suite Club TWIN

Deluxe Suite Club TWIN

room-size-icon

80 Square Meter

Bund Suite King
Bund Suite King
Bund Suite King

Bund Suite King

room-size-icon

80 Square Meter

Superior - 2 Beds
Superior - 2 Beds
Superior - 2 Beds

Superior - 2 Beds

room-size-icon

45 Square Meter

Hotel Details

generate-AIAI Summary

Hyatt On The Bund Property Details

Experience luxury at Hyatt On The Bund, a distinguished 5-star hotel in Shanghai, China. This sophisticated property offers an exceptional stay with its prime location along the iconic Bund waterfront, providing guests with breathtaking views and convenient access to the city's vibrant attractions. Hyatt On The Bund blends elegant design with world-class service, ensuring a memorable visit to Shanghai.


Services & Amenities

Hyatt On The Bund provides an array of services and amenities including free Wi-Fi, internet, and Wi-Fi in public areas for seamless connectivity. Guests can enjoy a fitness center, serene garden, and rejuvenating spa, alongside a fun kids' club. The hotel also features self-parking, an elevator, daily housekeeping, ironing service, ticket service, and tour service. Honeymoon suites are available, and the multilingual staff speaks English, Mandarin, and Portuguese. Cashless payment service and virus-killing cleaning products enhance comfort and safety.


About the Property Brand

Hyatt On The Bund is proudly part of Hyatt Hotels Corporation, a renowned global hospitality company. Hyatt is distinguished by its diverse portfolio of luxury and full-service hotels and resorts worldwide, recognized for consistently delivering exceptional service, innovative experiences, and high standards of quality to travelers across the globe.


Location and Transportation

Hyatt On The Bund is strategically located at No. 199 Huangpu Road in the Hongkou district of Shanghai, China. Its prime position along the iconic Bund waterfront offers superb city views and provides convenient access to various attractions. The hotel is easily reachable via Shanghai's comprehensive public transportation network, including nearby metro stations, and is well-connected by major road links for private transportation.


Facilities Details

Pool and Spa

Fitness Center

Spa

Food & Drink

Alternative meal arrangement

Bar

Buffet-Style Restaurant

Chinese cuisine in restaurant

Fruits/snacks

Restaurant

Room Service

Vending machine

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Invoice provided

Meeting stationery

Projector/LED display

Smoke-free property

Wi-Fi for special events

Family/child friendly

Kids cutlery

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Terrace

Game Room

Library

Cleaning Services

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Cashless payment service

Daily disinfection in common areas

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Portuguese Spoken

Korean Spoken

Italian Spoken

Romanian Spoken

Russian Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Slovak Spoken

Hebrew Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Elevator

Parking spaces for cars self-parking facility

Garden

Honeymoon Suite

Tours

VIP Room Facilities

Hypoallergenic room available

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Family Rooms

Allergy-free rooms

Check-in [24-hour]

Duplex room

Hotel chain

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About Hyatt On The Bund

generate-AIAI Summary

1. Does Hyatt On The Bund offer free Wi-Fi?

Yes, free Wi-Fi is available throughout Hyatt On The Bund for guest convenience.

2. Is parking available at Hyatt On The Bund?

Yes, self-parking is available for guests at Hyatt On The Bund.

3. Does Hyatt On The Bund have a fitness center?

Yes, Hyatt On The Bund features a well-equipped fitness center for guests.

4. Are there spa services at Hyatt On The Bund?

Yes, a spa is available at Hyatt On The Bund for relaxation and wellness treatments.

5. Does Hyatt On The Bund have a kids' club?

Yes, Hyatt On The Bund offers a kids' club, providing entertainment for younger guests.

6. What languages do the staff speak at Hyatt On The Bund?

The staff at Hyatt On The Bund are multilingual, speaking English, Mandarin, and Portuguese.

7. Does Hyatt On The Bund provide daily housekeeping?

Yes, daily housekeeping service is provided at Hyatt On The Bund to ensure a comfortable stay.

8. Can I book tours and tickets at Hyatt On The Bund?

Yes, Hyatt On The Bund offers both tour service and ticket service for guests' convenience.

9. Are honeymoon suites available at Hyatt On The Bund?

Yes, honeymoon suites are available at Hyatt On The Bund for a special stay.

10. Does Hyatt On The Bund support cashless payments?

Yes, cashless payment service is available at Hyatt On The Bund.