Reviews from Guests

4.0/5

tripadvisor

2,913

Reviews

from real guests

Curiosity52300251637

1

/

5

DO NOT STAY at THIS HOTEL! I am a long time Hyatt Globalist and a long time Hyatt member. The room is very dirty and toilet is disgusting! There were poops in the trash can in the toilet room. Also...

Sean G

5

/

5

I left my passport in a bag in the hotel restaurant the day we were flying back and only realised at the airport. I rang the concierge who had already been handed my bag and aranged for a taxi for it...

DayTrip04200036445

5

/

5

Perfect bund view room! I usually didn't expect much on the view as many hotels over advertise it. But this one is a true gem. I would highly recommend booking a bund view room with club access. Then...

Facilities Details

Fitness Center

Spa

Alternative meal arrangement

Bar

Breakfast [buffet]

Chinese cuisine in restaurant

Fruits/snacks

Restaurant

Room Service

Vending machine

Western cuisine in restaurant

Special Diet Meals (upon request)

Breakfast service

Ticket Service

Currency Exchange

Lockers

Kids club

Honeymoon Suite

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Invoice provided

Meeting stationery

Projector/LED display

Smoke-free property

Smoking area

Wi-Fi for special events

Family/child friendly

Family room

Kids cutlery

Game Room

Nightclub/DJ

Soundproof Rooms

Entertainment Staff

Meeting/Banquet Facilities

Shops (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Terrace

Library

Ironing Service

Daily Housekeeping

Anti-viral cleaning products

Cashless payment service

Daily disinfection in common areas

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Dry Cleaning

Laundry

English Spoken

Chinese [Mandarin]

Portuguese Spoken

Korean Spoken

Italian Spoken

Romanian Spoken

Russian Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Slovak Spoken

Hebrew Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Norwegian Spoken

Free Wifi

Internet services

Wi-Fi in public areas

Elevator

Parking spaces for cars self-parking facility

Garden

Tours

VIP Room Facilities

Hypoallergenic room available

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Allergy-free rooms

Check-in [24-hour]

Duplex room

Front desk [24-hour]

Hotel chain

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Nearby Location

Mandarin Oriental, Shanghai

0.95 km

Sheraton Shanghai Hongkou Hotel | 虹口三至喜来登酒店

1.86 km

逸仙路铁轨

8.79 km

19叁III老场坊 | 1933 Shanghai

1.37 km