Hengshan Resort

I was looking for a great experience, what i found was, dirty and awful service. People didn´t want to help us. They knew we were foreigners and they just ingnore us, they dont even try to speak a little english. The worst ever!

Our flight was cancelled and we stayed in Pudong by Shanghai airport overnight to catch the flight the following day. Reminded me of a motel in the 90's, soiled carpet, worn out furniture, not sure about cleanliness. Above all the cracks on the walls and cracked tiles in the washroom looks creepy. Room had window frames, but no actual window The plus side - their breakfast buffet was good.

We stayed for 1 night for transit the next morning to Urumuqi. The resort was only partly serviced by elevator. The standard room was kind of big with twin beds, spacious toilet and bath. The bath had half a glass door missing, some wall tiles seemed to have been badly mended recently. The room carpet looked old and edges were fraying from the partly dirtied wall, looked like time for a renovation. Most of the bathroom amenities were provided and room slippers were of a better quality. Breakfast was served only when the table was filled with 10 guests, no tea or water was available. There were plain porridge with 2 dishes of Chinese pickles, vegetable and plain buns, tea leaves eggs and fried noodles. It was a very simple and plain breakfast. I thought the restaurant should have the least courtesy or concern for all guests to have provided the standard Chinese tea or water. Facilities in this resort included a double storey gym with table tennis tables, badminton courts and treadmills, mahjong tables and a sauna. The only plus point is the free wifi in the rooms. To stay for a night for transit may still be ok, but never will I consider it for a second night.