Shanghai International Airport

Overall an OK experience. Stayed at the South Wing on the 8th floor in a modern and quiet room. Didn’t eat dinner as the buffet didn’t look appealing, there are better places inside T2 if you’re hungry. The reception staff spoke well English and it was a quick easy checkin procedure. Not so nice was a sleeping doorman inside the lobby occupying one of the two sofas. Walking distance to terminal was about 10 min through an underground tunnel. Small supermarket in the lobby with a selection of drinks and snacks.

We arrive at this airport around 4:00 pm and quickly join the queue for immigration. The process was slow. You need to take finger prints of all the fingers on both hands before joining the line. The officer was professional and did not ask any questions after we provided our passport. You had to verify your prints again before you are allowed to pass immigration. The airport was very modern and clean. With lots of public washroom , shops and places to eat. We had our ride prearrange but notice that there were taxis and a fast train to the city. The airport was our first impression of China and we were not disappointed.

Staff is clearly not trained in hospitality. Hotel property only has one thing in its favor and that is the location. The airport immigration staff were a bunch of rookies taking them 3 hours to only process 100 people in transit which forced us to have to stay in this 3rd world country missing our connection.