Diaoyutai Boutique Hotel Chengdu

A great hotel to sleep between flights for long transfers. There is a shuttle service near the airport.

This is a very nice hotel and I cannot praise enough of my happy experience during my stay in August 2024. 1) Subway station is 30 seconds right across the road. 2) Location is good because it is enveloped by a few famous narrow alleys selling handicraft, snacks, desserts, souvenirs, Chinese artwork etc, and have endless food stalls, coffee shops that surround the hotel, buzzing with activities all day till at least 11pm. 3) Hotel staff speak minimal English but they do understand it albeit not able to converse freely. Naturally using PTH is best. 4) Staff in the entire hotel are very friendly, courteous, pleasant and accommodating, trying to help in any way possible. 5) Bespectacled night manageress in a black suit was very welcoming and sweet. She offered to upgrade us when the room originally assigned for us was not as quiet as we had requested when we booked it. She led us to see the original one ( 2/F )and the other one ( the quieter one on 3/F ) and let us choose. 6) The upgraded room ( 3/F ) was a suite and it was really nice --- very quiet with courtyard view and tasteful lay out. 7) Cannot praise enough for the delightful suite -- spacious and elegant ; super clean ; smells nice , refreshing and just right not overwhelming ; white crispy bed linen ; daily turn down service; endless supply of fresh bottled water on daily basis ; spotless tumbler and fresh bottle of water by the bedside table every evening; everything you touch is spotless ; wooden flooring matching Chinese wooden furniture in simple design giving out this classy Chinese feel ; free to consume anything for the 1st time in the mini bar ; tea & coffee replenished daily ; kettle and coffee machine; free stationery like scissors, stapler, clips, pencil and pens etc; toiletries like vanity set, combs, toothbrush etc replenished daily ; spacious bathroom with double wash basins and clean white towels ; wash basins in rose gold but not tacky; shower drainage not smooth on 1st night but they fixed it and no prob thereafter ; water pressure from shower was good and plenty of marble top inside shower room for your own toiletries ; bathtub with fresh rose petals on 1st night and various types of bath salt ; big screen to watch telly while in tub ; separate toilet near living room; ample wardrobe space and power operated blinds and black out blinds. They provide steam iron on request but it would be better to have a proper flat iron if you want to press pants and other thicker harder material. Steam iron is only good for silk or plain cotton. Even linen is better with a flat iron. 8) This is a 100% Chinese ambience hotel from lobby to our suite but nothing is gaudy or ostentatious because everything is simple, no fuss, low-key, very clean, good architecture, functional and all colour combo is soothing to the eyes. 9) We ate at their restaurant the 1st night and food was ok -- dan dan noodles slightly overcooked so it was a bit mushy. Fried rice was a huge serving with fresh shrimps and nicely cooked. Tea could be hotter. Service was attentive, efficient and proper. 10) I had dan dan sauce spilled onto my white T and I asked for some soda water. The thoughtful waitress quickly brought over some wipe with detergent and helped me remove the chilly oil stain with some vigorous rubbing. It all came off. Such wonderful personal service deserves commendation. 11) Housekeeping ladies albeit not a word of English were very bubbly, amiable and attentive. They have done a brilliant job to keep our suite spotless throughout our stay. I am very meticulous when it comes to cleanliness and Diaoyutai certainly has done a top notch job here. 12) The hotel front, which is right on a busy street with no drive-in or grand entrance but endless noisy traffic and huge crowds everywhere might not be the most glamorous or appealing at 1st sight. Yet once you push through the front glass entrance, you are greeted by a totally different world of calm and cool vibes. 13) Good security in a safe neighbourhood. You are not worried if you venture alone after 11pm or even after 12am. Chengdu people might seem loud and rather crude but they are harmless and mind their own business. 14) My friends recommended other big brands like " The Temple House " or " St. Regis " or " Niccolo ", but I can say Diaoyutai under MGM conglomerate is a sure sign of good , reliable and high quality design as well as well trained , polite and assuring customer service. 15) 7-11 and Lawsons are within 5-10 minutes walk. Lots of souvenir shops , small eateries within the area. Easy to hop on taxis or order DiDi to pick you up at the front door.

Had such an amazing experience at Diaoyutai Chengdu this holiday season! We were welcomed with a complimentary suite upgrade as well as a nice panda fruit cake for my dad's birthday. While waiting for the room (and surprise!) to be ready, we were greeted with welcome drinks and snacks, on top of coupons for free gifts and experiences at Kuanzai Alley which was right easily accessible through a private pathway. As a gourmet hotel, the breakfast and afternoon tea package were equally appetising and we really enjoyed ourselves. Special mention to Ricardo (Mr Lu) for the excellent service throughout our stay. Highly recommended hotel! :)