Holiday Inn Express Heping Tianjin

Staff at reception very nice and helpful. Location very good. Hotel facilities very run down. Dirt in all rooms, even in the elevator. The kitchen and breakfast room just dirty. Selection Breakfast unacceptable, thrown food, vegetables. No coffee and no tea. Staff disinterested and clueless.

HI and HI Express are my go to brand these days and I have stayed at a lot of them over travel. This HI Express is one of the best I've experienced in China. 1) Great location - it's literally above the subway station, even closer than what Google or Baidu map suggests. Getting to/from the airport, city center and reset of Tianjin couldn't be easier. 2) Room has a frig! I don't why but most Holiday Inn and Holiday Inn Express locations in China do not have a small refrigerator. Given how hot and humid China can be, I think it's a very overlooked item. This hotel is the only HI Express location I've been to that has a frig. I was able to chill my drinks, fruits and yogurts! 3) Very nice staff and robot - Front desk staff are super polite and professional. Everything from check in, small request and check out were done with a warm welcome. For delivery of things, they send a robot and the robot has a young boy's voice and the voice system messages are well mannered, polite and cheeky at the same time. 4) Breakfast has a variety of dishes, typical of HI Express in China. A bean-to-cup coffee machine was already available and I really enjoyed my daily caffeine fix. Overall, I can't find a single issue with my week long stay and this hotel is awesome!

The hotel is located round the corner from the Anshandao metro station. The area around the hotel is a little untidy and the driveway small. The hotel and our room was modern and clean but basic. Our stay and sleep was comfortable and most amenities (kettle, bottled water, slippers) were provided. The buffet breakfast was enjoyable and interesting. There is a self-serve laundry operated with tokens bought at the reception. It was very clean, and the machines were in good working order/effective. The dryer dried our clothes (which included jeans) with one token. Puyi House is a short walk away and there are malls across the intersection but we did not check them out.