Staff are friendly. Its a decent place for a budget traveller. Rooms are small and the towels they provide are the size of teatowels, but you've got TV, ac and wifi. The map downstairs is fairly useful re Kunming city and public transport around the area. The 919c bus route will drop off near the hotel, but to catch it back it back to the airport you need to go to Kunming station (forget what they tell you, the drivers go direct to airport from stn)
Not sure who the other ppl were talking to but there was only one guy there who spoke reasonable English... handy to know Chinese, especially if planning to travel around using public transport. Lots of street food available as you walk towards guandu plaza.