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Reviews from Guests

5.0/5

tripadvisor

1,256

Reviews

from real guests

Irish-eccentric

4

/

5

This in an international brand so as you might expect it is just that. Huge reception with delightful water feature. English speaking bi lingual receptionists and generally good rooms which are spacious and well equipped. Most of these international brands have exclusive dining floor for the more expensive rooms and the Intercontinental does too however was closed when we visited on 3-5 March 2026 which is a bit poor. Swimming pool was pleasant enough albeit a bit bracing. Reminded me of the North Sea at Scarborough in the height of summer. You gasp on entry and get out quickly. I must give special mention to room service breakfast and have attached pictures. It was definitely dreadful in every respects and does not reflect the 5* brand this company has worked hard to build and maintain. It arrived on a try without class. No tea pot, no coffee pot, no cup & saucer or milk jug to be seen, no sugar. Two boiled eggs in a bowl without an egg cup, no salt & pepper condiments, 8 slices of soggy, limp toast both white & brown with just 2 measly pots of unsalted butter and then equally small amounts of strawberry & blueberry jams. The pancakes were cold & served on a side plate, there was no sliced bananas or maple syrup or sweet buttered. The honey wasn’t enough to cover a single pancake never mind four. Orange juice? Oh I think, I really don’t know what to think other than it want orange that was squeezed. My advice is don’t listen to À la Carte breakfast - you’ll be sorely dissatisfied. It sounds terrific but in reality it is terrible. I blame the management - obviously aren’t up to muster and need to be flown to Head Office and trained properly in what is meant by an American breakfast or breakfast specialties

mariack2015

3

/

5

Room is clean ,large and spacious. Good amenities. However, Wifi is very poor. Breakfast buffet with very good selection. Bed and pillows are comfortable, although air conditioning not so good.Hope they do read this review to improve on these aspects.

E9126EJ_

4

/

5

The room is very good.The hotel is in good location. The internet is not so good. The service in the front desk is very good. The service in the room can be better. The breakfast is very rich although the tomatoes were not fresh. .

Facilities Details

Breakfast service

Air Conditioning

Free Wifi

Internet

Hot Spring Bath

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Wi-Fi in public areas

Foot bath

Garden

Karaoke

Massage

Fax/Photocopying

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Convenience Store (on site)

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Restaurant

Room Service

Air conditioning in public area

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Dry Cleaning

Elevator

Facilities for Disabled Guests

Heating in public area

Ironing Service

Laundry

Smoke-free property

Terrace

Hungarian Spoken

Hair/Beauty Salon

24-Hour Front Desk

Non-smoking Rooms

Car park [free of charge]

Norwegian Spoken

3 Available Room Types

Executive Twin Room
Executive Twin Room
Executive Twin Room

Executive Twin Room

room-size-icon

47 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Slippers

Slippers

Free bottled water

Free bottled water

Minibar

Minibar

Carpeted

Carpeted

Desk

Desk

Sitting Area

Sitting Area

Sofa

Sofa

Safe

Safe

Luxury Suite
Luxury Suite
Luxury Suite

Luxury Suite

room-size-icon

85 Square Meter

Deluxe Suite
Deluxe Suite
Deluxe Suite

Deluxe Suite

room-size-icon

62 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Spa

Hot Spring Bath

Food & Drink

Bar

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Karaoke

Air conditioning in public area

Cash withdrawal

Heating in public area

Smoke-free property

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Convenience Store (on site)

Hair/Beauty Salon

Common Areas

Terrace

Cleaning Services

Anti-viral cleaning products

Body thermometer

Cashless payment service

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Portuguese Spoken

Hungarian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Foot bath

Garden

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Non-smoking Rooms

Car park [free of charge]