Hangzhou Tower Hotel

4.0 / 5

•

No.21 Wulin Square, Xiacheng District, Hangzhou 310006

Reviews from Guests

4.0/5

Reviews

from real guests

MDGA2022

Stayed here with another family and they choose this hotel as they have been here many times. The rooms were a little cramped but the bathroom was very spacious with a huge tub. Onsite breakfast buffet is pretty good. The location is great! Walking distances to high end stores, many restaurants, shops and subway station.

franklingrahan

Well located hotel but not that good as if you would prefer to go to the Westlake or to be more in downtown I would suggest u to stay in the other area. But this hotel wasn’t bad at all, the staff need to improve their English skills.

JohnvanH61

Nice comfortable hotel connected to a huge shopping mall with all famous brands. Nice rooms with a huge bathroom. Regretfully personnel is not motivated. It started on arrival. Two boys waiting outside the hotel were not interested to help my wife with her suitcase although it was just 8 steps up but watching nice cars was much more important Checking in was fast. Reception area not very inviting to have a sit or drink. Worst experience was the dinner in the restaurant on the 27th floor. It was only 7 pm but from the 5 choices I made 4 were not available. Too much work or must order 1 day before?? As a hotel guest? Really? Even fried rice was a problem. After a huge discussion I finally got egg fried rice. My sweet and sour pork was forgotten! It is clear the chef is the boss and probably he had a bad day. It is pity. This hotel has a huge potential but in the end the personnel makes or break it and this case they bring down the hotel. Never seen so many unmotivated and uninterested people in 1 hotel.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Wi-Fi in public areas

Ironing Service

Karaoke

Honeymoon Suite

Ticket Service

Tours

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Asian breakfast

German Spoken

Dutch Spoken

Grocery Deliveries

Restaurant

Room service [24-hour]

Snack Bar

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Croatian Spoken

Heating in public area

Laundry

Lockers

Postal service

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Adults Only

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Norwegian Spoken

Entertainment Staff

Valet Parking

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Wi-Fi in public areas

Ironing Service

Karaoke

Honeymoon Suite

Ticket Service

Tours

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Staff trained in safety protocol

10 Available Room Types

Deluxe Twin Room

36 Square Meter

Smoking allowed

Sleep comfort items

Electric Kettle

Soundproof

Air Conditioning

Blackout curtains

Refrigerator

Bathtub or Shower

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Slippers

Private bathroom

Bathrobes

Hair dryer

Iron

Roll-in shower

DVD/CD player

Clothes Rack

Room service [24-hour]

Free bottled water

Daily newspaper

Executive Room

Smoking allowed

Sleep comfort items

Electric Kettle

Soundproof

Air Conditioning

Blackout curtains

Refrigerator

Bathtub or Shower

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Slippers

Private bathroom

Bathrobes

Hair dryer

Iron

Roll-in shower

DVD/CD player

Clothes Rack

Room service [24-hour]

Free bottled water

Daily newspaper

Executive Suite

Non-smoking

Sleep comfort items

Electric Kettle

Soundproof

Air Conditioning

Blackout curtains

Refrigerator

Bathtub or Shower

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Slippers

Private bathroom

Bathrobes

Hair dryer

Extra Long Beds (> 6.5 ft)

Iron

Roll-in shower

DVD/CD player

Clothes Rack

Fold-up bed

Room service [24-hour]

Free bottled water

Daily newspaper

Superior King Room

Smoking allowed

Sleep comfort items

Electric Kettle

Soundproof

Air Conditioning

Blackout curtains

Refrigerator

Bathtub or Shower

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Slippers

Private bathroom

Bathrobes

Hair dryer

Iron

Roll-in shower

DVD/CD player

Clothes Rack

Room service [24-hour]

Free bottled water

Daily newspaper

Deluxe King Room

Smoking allowed

Sleep comfort items

Electric Kettle

Soundproof

Air Conditioning

Blackout curtains

Refrigerator

Bathtub or Shower

Minibar

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Slippers

Private bathroom

Bathrobes

Hair dryer

Iron

Roll-in shower

DVD/CD player

Clothes Rack

Room service [24-hour]

Free bottled water

Daily newspaper

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Asian breakfast

Bar

Buffet-Style Restaurant

Grocery Deliveries

Restaurant

Room service [24-hour]

Snack Bar

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Kids club

Karaoke

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Postal service

Smoke-free property

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Ironing Service

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

German Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Honeymoon Suite

Tours

Elevator

Facilities for Disabled Guests

Air Conditioning

Heating

Designated Smoking Area

Adults Only

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [free of charge]