Mercure Hangzhou West Lake
Facilities Details
Breakfast service
Buffet-Style Restaurant
Free Wifi
Internet
Kids club
Fitness Center
Bar
Meeting/Banquet Facilities
Designated Smoking Area
English Spoken
Chinese [Mandarin]
Wi-Fi in public areas
Ironing Service
Ticket Service
Tours
Anti-viral cleaning products
Cashless payment service
Daily disinfection in all rooms
Daily disinfection in common areas
Doctor/nurse on call
Face coverings on staff
First aid kit
Free face masks
Hand sanitizer
Hot water linen and laundry washing
Spanish Spoken
Korean Spoken
Physical distancing of at least 1 meter
Protective screens in common areas
Rooms sanitized between stays
Safe dining setup
Shared stationery removed
Staff trained in safety protocol
Temperature check for guests and staff
Alternative meal arrangement
Dutch Spoken
Suit Press
Restaurant
Room Service
Air conditioning in public area
Special Diet Meals (upon request)
Daily Housekeeping
Dry Cleaning
Elevator
Facilities for Disabled Guests
Heating in public area
Laundry
Postal service
Smoke-free property
Terrace
Hungarian Spoken
Latvian Spoken
Adults Only
Allergy-free rooms
Game Room
Library
Hair/Beauty Salon
Souvenir/Gift Shop
Nightclub/DJ
24-Hour Front Desk
Non-smoking Rooms
Indonesian Spoken
Security [24-hour]
Icelandic Spoken
Soundproof Rooms
Car park [charges apply]
Car park [nearby]
Car park [on-site]
Entertainment Staff
10 Available Room Types
Superior Room, 1 King Bed
Towels
Sleep comfort items
Non-smoking
Shower
Electric Kettle
Soundproof
Room service [24-hour]
Slippers
Air Conditioning
Blackout curtains
Private bathroom
Hair dryer
Daily housekeeping
Free Wifi
Roll-in shower
Clothes Rack
Telephone
Desk
TV
Free bottled water
Internet [LAN]
Privilege, Room, 2 Twin Beds
Non-smoking
Electric Kettle
Soundproof
Room service [24-hour]
Air Conditioning
Blackout curtains
Daily housekeeping
Free Wifi
Telephone
Desk
Internet [LAN]
Towels
Sleep comfort items
Shower
Slippers
Private bathroom
Bathrobes
Hair dryer
Roll-in shower
Clothes Rack
TV
Free bottled water
Standard Room, 1 King Bed
Towels
Sleep comfort items
Non-smoking
Shower
Electric Kettle
Soundproof
Room service [24-hour]
Slippers
Air Conditioning
Blackout curtains
Private bathroom
Hair dryer
Daily housekeeping
Free Wifi
Roll-in shower
Clothes Rack
Telephone
Desk
TV
Free bottled water
Internet [LAN]
Privilege, Room, 1 King Bed
Non-smoking
Electric Kettle
Soundproof
Room service [24-hour]
Air Conditioning
Blackout curtains
Daily housekeeping
Free Wifi
Telephone
Desk
Internet [LAN]
Towels
Sleep comfort items
Shower
Slippers
Private bathroom
Bathrobes
Hair dryer
Roll-in shower
Clothes Rack
TV
Free bottled water
Standard Room, 1 Queen Bed
Towels
Sleep comfort items
Non-smoking
Shower
Electric Kettle
Soundproof
Room service [24-hour]
Slippers
Air Conditioning
Blackout curtains
Private bathroom
Hair dryer
Daily housekeeping
Free Wifi
Roll-in shower
Clothes Rack
Telephone
Desk
TV
Free bottled water
Internet [LAN]
Facilities Details
Pool and Spa
Fitness Center
Food & Drink
Alternative meal arrangement
Bar
Buffet-Style Restaurant
Restaurant
Room Service
Special Diet Meals (upon request)
Breakfast service
Front Desk Services
Ticket Service
24-Hour Front Desk
Entertainment and Family Services
Kids club
Air conditioning in public area
Heating in public area
Postal service
Smoke-free property
Nightclub/DJ
Entertainment Staff
Business Facilities
Meeting/Banquet Facilities
Shops
Hair/Beauty Salon
Souvenir/Gift Shop
Common Areas
Terrace
Game Room
Library
Cleaning Services
Ironing Service
Anti-viral cleaning products
Cashless payment service
Daily disinfection in all rooms
Daily disinfection in common areas
Doctor/nurse on call
Face coverings on staff
First aid kit
Free face masks
Hand sanitizer
Hot water linen and laundry washing
Physical distancing of at least 1 meter
Protective screens in common areas
Rooms sanitized between stays
Safe dining setup
Shared stationery removed
Staff trained in safety protocol
Temperature check for guests and staff
Suit Press
Daily Housekeeping
Dry Cleaning
Laundry
Languages Spoken
English Spoken
Chinese [Mandarin]
Spanish Spoken
Korean Spoken
Dutch Spoken
Hungarian Spoken
Latvian Spoken
Indonesian Spoken
Icelandic Spoken
Internet Access in public areas
Free Wifi
Internet
Wi-Fi in public areas
Miscellaneous
Tours
Elevator
Facilities for Disabled Guests
Designated Smoking Area
Adults Only
Allergy-free rooms
Non-smoking Rooms
Security [24-hour]
Soundproof Rooms
Car park [charges apply]
Car park [nearby]
Car park [on-site]
