Sofitel Westlake

Dipa is the best !! Such a lovely young lady . This place is blessed to have her . I’ll be back next year and will stay in this hotel .

Hangzhou Westlake Great service and the staff here is very sweet. Especially your team member Dipa Bhandari.

Ms Dipa was our server at breakfast during July 23-24, 2026. She was extremely pleasant and patient . Her smiles were so welcoming to everyone who walked into that room. It was one of the best experiences we had during our stay at Sofitel. We will definitely come back.