The Silk Lakehouse, Shangri-La Hangzhou
Reviews from Guests
5.0/5
5
Reviews
from real guests
Facilities Details
Breakfast service
Buffet-Style Restaurant
Airport Shuttle (free)
Free Wifi
Internet
Kids club
Family/child friendly
Family Rooms
Playground
Hot Tub
Sauna
Fitness Center
Bar
Meeting/Banquet Facilities
Heating
Designated Smoking Area
English Spoken
Chinese [Cantonese]
Chinese [Mandarin]
Children's books and toys
Bicycles
Wi-Fi in public areas
Babysitting/Child Services
Garden
Ironing Service
Hiking
Daily Housekeeping
Japanese Spoken
Swimming pool
Fax/Photocopying
Tennis Court
Ticket Service
Tours
Yoga room
Anti-viral cleaning products
Breakfast in the Room
Cashless payment service
Daily disinfection in all rooms
Daily disinfection in common areas
First aid kit
Free face masks
Guest rooms seal after sanitization
Hand sanitizer
Convenience Store (on site)
Hot water linen and laundry washing
Korean Spoken
Physical distancing of at least 1 meter
Professional-grade sanitizing services
Protective screens in common areas
Room sanitization opt-out available
Rooms sanitized between stays
Safe dining setup
Sanitized kitchen and tableware items
Staff trained in safety protocol
Temperature check for guests and staff
Alternative meal arrangement
Asian breakfast
BBQ Facilities
German Spoken
Dutch Spoken
Grocery Deliveries
Halal breakfast
Shoeshine
Suit Press
Restaurant
Room service [24-hour]
Snack Bar
Air conditioning in public area
Finnish Spoken
Cash withdrawal
Special Diet Meals (upon request)
Contactless check-in/out
Currency Exchange
Hebrew Spoken
Dry Cleaning
Elevator
Facilities for Disabled Guests
Hindi Spoken
Croatian Spoken
Heating in public area
Invoice provided
Laundry
Postal service
Smoke-free property
Terrace
Hungarian Spoken
Latvian Spoken
Business Center
Game Room
Library
Hair/Beauty Salon
Souvenir/Gift Shop
Nightclub/DJ
24-Hour Front Desk
Non-smoking Rooms
Indonesian Spoken
Security [24-hour]
Icelandic Spoken
Soundproof Rooms
Car park [charges apply]
Car park [free of charge]
Car park [on-site]
Malay Spoken
Norwegian Spoken
Karaoke
Entertainment Staff
Bicycle Rental
10 Available Room Types
Romance Room, Lake View
Heating
Sleep comfort items
Electric Kettle
Satellite Channels
Blackout curtains
Kitchenware
Tea/Coffee Maker
Clothes Rack
Toiletries
Free Wifi
Slippers
Bathrobes
Free Toiletries
Interconnecting Room(s) Available
Toilet
Kids shampoo
Air Conditioning
Extra Long Beds (> 6.5 ft)
iPad
Non-smoking
Soundproof
Bathtub or Shower
Wardrobe/Closet
Daily housekeeping
Telephone
Dining Table
Towels
Minibar
Private bathroom
Hair dryer
TV
Iron
Roll-in shower
Room service [24-hour]
Free bottled water
Twin Room, Garden View
Heating
Sleep comfort items
Electric Kettle
Satellite Channels
Blackout curtains
Kitchenware
Tea/Coffee Maker
Clothes Rack
Toiletries
Extra Long Beds (> 6.5 ft)
Free Wifi
Slippers
Bathrobes
Free Toiletries
Accessible toilet
Interconnecting Room(s) Available
Transfer shower
Toilet
Kids shampoo
Entire unit wheelchair accessible
Air Conditioning
iPad
Non-smoking
Soundproof
Bathtub or Shower
Wardrobe/Closet
Daily housekeeping
Telephone
Dining Table
Towels
Minibar
Private bathroom
Hair dryer
TV
Iron
Roll-in shower
Room service [24-hour]
Free bottled water
West Lake Suite
Heating
Sleep comfort items
Electric Kettle
Satellite Channels
Blackout curtains
Kitchenware
Tea/Coffee Maker
Clothes Rack
Toiletries
Free Wifi
Slippers
Bathrobes
Free Toiletries
Interconnecting Room(s) Available
Toilet
Kids shampoo
Air Conditioning
Extra Long Beds (> 6.5 ft)
iPad
Non-smoking
Soundproof
Bathtub or Shower
Wardrobe/Closet
Daily housekeeping
Telephone
Dining Table
Towels
Minibar
Fold-up bed
Private bathroom
Hair dryer
TV
Iron
Roll-in shower
Room service [24-hour]
Free bottled water
Premier Room, Garden View
Heating
Sleep comfort items
Electric Kettle
Satellite Channels
Blackout curtains
Kitchenware
Tea/Coffee Maker
Clothes Rack
Toiletries
Free Wifi
Slippers
Bathrobes
Free Toiletries
Interconnecting Room(s) Available
Toilet
Kids shampoo
Air Conditioning
Extra Long Beds (> 6.5 ft)
iPad
Non-smoking
Soundproof
Bathtub or Shower
Wardrobe/Closet
Daily housekeeping
Telephone
Dining Table
Towels
Minibar
Fold-up bed
Private bathroom
Hair dryer
TV
Iron
Roll-in shower
Room service [24-hour]
Free bottled water
Room, 1 King Bed, Garden View
Heating
Sleep comfort items
Electric Kettle
Satellite Channels
Blackout curtains
Kitchenware
Tea/Coffee Maker
Clothes Rack
Toiletries
Extra Long Beds (> 6.5 ft)
Free Wifi
Slippers
Bathrobes
Free Toiletries
Interconnecting Room(s) Available
Toilet
Kids shampoo
Air Conditioning
iPad
Non-smoking
Soundproof
Bathtub or Shower
Wardrobe/Closet
Daily housekeeping
Telephone
Dining Table
Towels
Minibar
Private bathroom
Hair dryer
TV
Iron
Roll-in shower
Room service [24-hour]
Free bottled water
Facilities Details
Pool and Spa
Fitness Center
Hot Tub
Sauna
Parking and Transportation
Airport Shuttle (free)
Bicycle Rental
Food & Drink
Breakfast in the Room
Alternative meal arrangement
Asian breakfast
Bar
BBQ Facilities
Buffet-Style Restaurant
Grocery Deliveries
Halal breakfast
Restaurant
Room service [24-hour]
Snack Bar
Special Diet Meals (upon request)
Breakfast service
Front Desk Services
Ticket Service
Currency Exchange
24-Hour Front Desk
Activities
Hiking
Tennis Court
Entertainment and Family Services
Children's books and toys
Kids club
Babysitting/Child Services
Air conditioning in public area
Cash withdrawal
Contactless check-in/out
Heating in public area
Invoice provided
Postal service
Smoke-free property
Family/child friendly
Playground
Nightclub/DJ
Karaoke
Entertainment Staff
Business Facilities
Fax/Photocopying
Meeting/Banquet Facilities
Business Center
Shops
Convenience Store (on site)
Hair/Beauty Salon
Souvenir/Gift Shop
Common Areas
Terrace
Game Room
Library
Cleaning Services
Ironing Service
Daily Housekeeping
Anti-viral cleaning products
Cashless payment service
Daily disinfection in all rooms
Daily disinfection in common areas
First aid kit
Free face masks
Guest rooms seal after sanitization
Hand sanitizer
Hot water linen and laundry washing
Physical distancing of at least 1 meter
Professional-grade sanitizing services
Protective screens in common areas
Room sanitization opt-out available
Rooms sanitized between stays
Safe dining setup
Sanitized kitchen and tableware items
Staff trained in safety protocol
Temperature check for guests and staff
Shoeshine
Suit Press
Dry Cleaning
Laundry
Languages Spoken
English Spoken
Chinese [Cantonese]
Chinese [Mandarin]
Japanese Spoken
Korean Spoken
German Spoken
Dutch Spoken
Finnish Spoken
Hebrew Spoken
Hindi Spoken
Croatian Spoken
Hungarian Spoken
Latvian Spoken
Indonesian Spoken
Icelandic Spoken
Malay Spoken
Norwegian Spoken
Internet Access in public areas
Free Wifi
Internet
Wi-Fi in public areas
Miscellaneous
Bicycles
Garden
Swimming pool
Tours
Yoga room
Elevator
Facilities for Disabled Guests
Designated Smoking Area
Heating
Family Rooms
Non-smoking Rooms
Security [24-hour]
Soundproof Rooms
Car park [charges apply]
Car park [free of charge]
Car park [on-site]
