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Reviews from Guests

4.0/5

tripadvisor

48

Reviews

from real guests

TrailBlazer742265

3

/

5

if family into the room of the hotel,they better like it. the home better wide and big and old fashion. these window be little old and no clear. and near the street , there are many bus and taxi and bike. the breakfast be normal taste. no be quiet.

shleighbo

2

/

5

Ok so this hotel is in a great location, walking distance from West Lake and with great views from the lake view rooms with floor to ceiling windows. There is also a night market right outside in the street selling jewellery, clothes, shoes etc The downside is it is very very basic with cheap furniture (the bed feels like a coffee table with a sheet!) the rooms were dark and austere and the kitchenette had no plates or cutlery although it did have a large fridge and small freezer. So if you're looking for views and location, this is a fine hotel but for any kind of luxury it is not the place.

IanB751

3

/

5

We stayed in the East King for a week around Chinese New Year. The hotel itself is good value but its greatest value is its location. It is an easy walk to the West Lake or into Qinghefang Old Street. You can also get a bus from the West Lake which will take you up to the Lingyin Temple complex which is worth a visit, as is Hu Xueyan's restored house.The hotel is also near many very good local food outlets varying from restaurants to back street noodle houses. We particularly enjoyed a nearby Korean BBQ/Hot pot restaurant but there is great value food all over China and Hangzhou is no exception. It snowed while we were there which made the West Lake somewhat less "dreamy" than the guidebooks suggest and with New Year it was very, very busy. If you can, though, don't miss the fountains at the west lake with their music and light show in the evening. Most evening there is a night market just outside the hotel too which is pleasant to wander around - but don't pay the asking price for anything. We didn't have much call to use the concierge or other staff but when we did they were helpful and friendly. Hangzhou is a bit off the beaten track but were we to return we would certainly consider staying here again.

Facilities Details

Free Wifi

Fitness Center

Laundry

Vending machine

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Ticket Service

Self Parking

Hair/Beauty Salon

ATM on site

Concierge Service

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5 Available Room Types

Business Room, City View
Business Room, City View
Business Room, City View
Business Room, City View
Business Room, City View
Business Room, City View
Business Room, City View
Business Room, City View
Business Room, City View
Business Room, City View
Business Room, City View
Business Room, City View
Business Room, City View

Business Room, City View

Heating

Heating

Non-smoking

Non-smoking

Electric Kettle

Electric Kettle

Iron

Iron

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Window

Window

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Shared Bathroom

Shared Bathroom

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Cleaning Products

Cleaning Products

Towels

Towels

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Washing machine

Washing machine

TV

TV

Slippers

Slippers

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free instant coffee

Free instant coffee

Roll-in shower

Roll-in shower

Kitchen

Kitchen

Microwave

Microwave

Free bottled water

Free bottled water

Comfort Single Room, 1 Bedroom
Comfort Single Room, 1 Bedroom
Comfort Single Room, 1 Bedroom
Comfort Single Room, 1 Bedroom
Comfort Single Room, 1 Bedroom
Comfort Single Room, 1 Bedroom
Comfort Single Room, 1 Bedroom
Comfort Single Room, 1 Bedroom
Comfort Single Room, 1 Bedroom
Comfort Single Room, 1 Bedroom
Comfort Single Room, 1 Bedroom

Comfort Single Room, 1 Bedroom

Heating

Heating

Non-smoking

Non-smoking

Electric Kettle

Electric Kettle

Iron

Iron

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Window

Window

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Shared Bathroom

Shared Bathroom

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Cleaning Products

Cleaning Products

Towels

Towels

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Washing machine

Washing machine

TV

TV

Slippers

Slippers

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free instant coffee

Free instant coffee

Roll-in shower

Roll-in shower

Kitchen

Kitchen

Microwave

Microwave

Free bottled water

Free bottled water

Family Suite
Family Suite
Family Suite
Family Suite
Family Suite
Family Suite
Family Suite
Family Suite
Family Suite
Family Suite

Family Suite

Heating

Heating

Electric Kettle

Electric Kettle

Window

Window

Blackout curtains

Blackout curtains

Shared Bathroom

Shared Bathroom

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free Toiletries

Free Toiletries

Telephone

Telephone

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Washing machine

Washing machine

Slippers

Slippers

Sleep comfort items

Sleep comfort items

Air Conditioning

Air Conditioning

Free instant coffee

Free instant coffee

Kitchen

Kitchen

TV

TV

Non-smoking

Non-smoking

Dining Table

Dining Table

Iron

Iron

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Dining Area

Dining Area

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Cleaning Products

Cleaning Products

Towels

Towels

Hair dryer

Hair dryer

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Microwave

Microwave

Free bottled water

Free bottled water

Standard Room, City View
Standard Room, City View
Standard Room, City View
Standard Room, City View
Standard Room, City View

Standard Room, City View

Heating

Heating

Non-smoking

Non-smoking

Electric Kettle

Electric Kettle

Iron

Iron

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Window

Window

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Shared Bathroom

Shared Bathroom

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Cleaning Products

Cleaning Products

Towels

Towels

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Washing machine

Washing machine

TV

TV

Slippers

Slippers

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free instant coffee

Free instant coffee

Roll-in shower

Roll-in shower

Kitchen

Kitchen

Microwave

Microwave

Free bottled water

Free bottled water

Comfort Triple Room
Comfort Triple Room
Comfort Triple Room
Comfort Triple Room

Comfort Triple Room

Heating

Heating

Non-smoking

Non-smoking

Electric Kettle

Electric Kettle

Iron

Iron

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Window

Window

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Shared Bathroom

Shared Bathroom

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Cleaning Products

Cleaning Products

Towels

Towels

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Washing machine

Washing machine

TV

TV

Slippers

Slippers

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free instant coffee

Free instant coffee

Roll-in shower

Roll-in shower

Kitchen

Kitchen

Microwave

Microwave

Free bottled water

Free bottled water

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Self Parking

Food & Drink

Vending machine

Front Desk Services

Baggage Storage

24-Hour Front Desk

Ticket Service

ATM on site

Concierge Service

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Shops

Hair/Beauty Salon

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi