review-bg-image

Reviews from Guests

4.0/5

tripadvisor

45

Reviews

from real guests

GatorFanCalifornia

4

/

5

Second time I've stayed here. Large room, nice bathroom. Food in banquet room was awesome. Two issues: 1. TV in room did not work. 2. Breakfast was okay, but many hot items were not hot. Espresso machine was broken on third morning.

shaan93

4

/

5

I stayed at the 7th Floor, stayed there for 4 nights for business purpose. - Room was good - Other service was good - Took some time to buy the movie in my room. - The hotel stuffs tried their best to understand me and help me. - Suddenly one night had a blackout in my room at 4 am (i freaked out however, they fixed it within 10 mins) - Shopping mall is nearby. - Breakfast is good - Japanese restaurant on the first floor is infact awesome, had my best food on that trip over there. - after 9 pm is dark as hell outside. - THE LOBBY IS REALLY GRAND.

paulwad

2

/

5

The hotel room I had was the good highlight of my experience, although surface clean, the mirrors were streaky and very often I would find long lack hairs in the wash basin and toilet, indicating transference by cloth from another room. Although the breakfast food was acceptable, most mornings the restaurant was more like a canteen, overfull to the point of being uncomfortable. The restaurant had four table that were roped-off and signed for "Long Stay Guests", but this was ignored by most people. On the whole breakfast and evening meal was an uncomfortable experience. The buffet food in the evening was same same, so after a few days boring, No potatoes in the selection only rice and fried pasta (their words not mine). The menu choice and quality were not good. There were nights when the restaurant was closed to hotel guests who were attending one of the many hotel functions, leaving the option of the Chinese or Japanese restaurants, which are not single person friendly. The options to eat elsewhere as a foreigner alone are not very good, so quite reliant on the hotel. The fitness area, swimming pool and sauna were quite good, but unfortunately many of the people were not. They just dump stuff anywhere, towels left on the floor, in the sauna and the benches, cups left on the floor sauna and benches. People spitting everywhere, even in the sauna. People smoking in the areas, which most people don't need when recovering from breathless exercise. I understand the hotel cannot be held responsible for the guests or club members actions, but maybe the staff could press them a little more to be more considerate. The bar was always close to empty and the prices outrageous. A Tsingtao beer was more than 50 rmb, where the hotel had vending machine with the same beer for 10 rmb. Having read other reviews about this hotel, I believe I am in a minority or the other people only spent a short period there. An example is that I read most of the staff spoke English, yes they could greet you in English, but maybe only one of many could answer any queries with English. The staff on the whole were very pleasant and anxious to please. If I had to return to this area again, I believe I would opt to stay in Jiaxing at an International hotel.

Facilities Details

Free Wifi

Discounts recommended for you

Get an exclusive discount and book now!

Facilities Details

Internet Access in public areas

Free Wifi