Nanyuan

This was my ‘home in Ningbo ‘ since 2011. I was always very happy with the accommodations & the staff. Although one of the first & oldest five star hotels in Ningbo , they kept up their standards through time. Just before Corona they even refurbished quite some parts of the hotel with contemporary colors & features. A job well done. I came back in April 2023 & was happy that they seemed slowly back on track again. Great was my surprise when i came back only 6 months later. It seems the management has decided to exercise serious cost cutting. And this was felt immediately. Some examples: - 1 toilet roll, no spare one - 2 small foc waters I am a 105kg European man from the North, so 25 dgr is hot for me! - no re-fillings mini bar nor the fruit - the yoghurt expired since French National Day in middle of October Not life threatening at all, but certainly not up to five stars they still claim. Also the lockers in common swimming pool hardly working, showers show moisture and black spots everywhere, Halloween feeling. I am not a complaining man but took this up with commercial manager who argued that undoubtedly my ‘do not disturb’ light was on. Beside it not working, i am out all day to work & my room was made up… not like this style: customer always invoked on himself. And matters also not got solved, stayed the same. I started my comment with the verb ‘was’, hate to go for old times’ sake. And when they seriously get their act together, one never knows. But for the moment, i’ll be looking for another ‘home in Ningbo ‘. Sorry Nanyuan

I chose this hotel because of the location and reviews. The check-in was fine, but I asked them about the gym and the guy working with me was trying to explain that it was closed while the girl next to him giggled about it. Not sure what that was all about. Then in the evening the temperature became 25 degrees in the room and nothing I did could lower the temperature. I spoke with the assistant manager just a few minutes ago and he explained that many people complained it was too cold, so they raised the temperature. I told him that 25 degrees C is too hot to sleep and what can I do to fix this. He had no suggestion and just kept explaining that others wanted it hotter. If you're an expat traveler, avoid this hotel unless you want to sit in pools of sweat in your room.

went to ningbo for business. what a great choice. lots of space in the rooms, clean with deluxe bathrooms. five star service. when i went there the hotel was in remodelation. clear sign of investment. best of choices in ningbo.